Easy Ordering and Fast Delivery! Very positive experience with AUTODOC! The ordering process is simple and convenient. You register your car’s make and model, and the website shows a wide selection... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sehr geehrte Damen und Herren, ich möchte Sie höflich bitten, meine zukünftigen Bestellungen nach Möglichkeit nicht mehr mit GLS zu versenden. GLS ist meiner Erfahrung nach ein unzuverlässiger Pa... Zobacz więcej
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The price is almost unmatched, at least if you are an end customer. Even if you have access to wholesale prices, the offer from Autodoc is almost too good to be true. I highly recommend using them,... Zobacz więcej
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Здравейте! Много съм доволен от вашата организация. Всичко поръчано от вас съответства с направената поръчка и пристига много бързо. Вие сте номер едно. Благодаря ви!!! Време е за смях - Колата е... Zobacz więcej
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Informacje dotyczące firmy
O AUTODOC - България
Napisane przez firmę
AUTODOC е онлайн магазин номер 1 за авточасти в Европа. Ние споделяме вашата страст към автомобилите и ви помагаме да спестите пари от ремонт на автомобили.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
С какво сме известни:
Нашият подход, фокусиран върху клиента. Нашият екип за поддръжка е съставен от квалифицирани специалисти, които говорят 23 езика и са винаги готови да помогнат с каквото могат.
Мащаб и обхват на пазара. През 17-те години, в които сме на пазара, сме придобили 13 милиона доволни клиенти в 27 европейски страни. Изпращаме над 35 000 поръчки на ден.
Нашата продуктова гама. Предлагаме над 4 милиона продукта за повече от 166 марки автомобили от световноизвестни производители.
Достъпност и предимства по отношение на разходите. AUTODOC е онлайн платформа с справедливи цени и разнообразие от специални оферти и разпродажби.
Многоплатформени услуги. Клиентите могат да търсят авточасти бързо и лесно, използвайки както уебсайта, така и приложението. Убедете се сами колко рентабилен и удобен може да бъде процесът на закупуване на авточасти.
Експертиза в ремонта на автомобили. Можете да намерите повече от 3000 урока за подмяна на автомобилни части в нашите YouTube канали.
Свържете се с нас
FAQ
Dane kontaktowe
Bułgaria
- trust@autodoc.eu
- autodoc.bg
4,6
Doskonała
219 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have the worst e-shopping experience…
I have the worst e-shopping experience with autodoc. Ordered 2 tires which were marked as “dispatched”, but theres no progress with their shipping for 2 weeks. Contacted the support 4 times and 4 times the response was the same - we will contact the supplier and will get back to you which never happened. My request for refund is rejected as “they can’t issue a refund without confirmation from supplier” which they can’t get for 2 weeks. Autodoc washes their hands with supplier and at end the customer doesn’t have what they need and can’t get his money back!
10 czerwca 2026
Opinia niezależna
Odpowiedź od AUTODOC - България
Hello Veselin!
We sincerely apologize for the loss of the package and the inconveniences this has caused. Your feedback is important to us, and we want to investigate the situation.
Please provide the order number or additional details to trust@autodoc.eu. Our quality control manager will contact you as soon as possible to assist you further.
Thank you for your understanding — we're here to help!
Best regards,
AUTODOC team
Everything is okay!!!
17 czerwca 2026
Odpowiedź od AUTODOC - България
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
AUTODOC Team
They are truly excellent
They are truly excellent, and I highly recommend them to everyone. Even my brother received help from them some time ago. Their service is outstanding, and I am very satisfied with the experience.
9 czerwca 2026
Odpowiedź od AUTODOC - България
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards,
AUTODOC Team
Great supplier but improve packaging
Normally autodoc is a trusted partner for delivering spare part for my 5 private cars and other cars of friends but sometimes I encounter strange situations where for example for the second order of Brembo P30105(the only pads that fits USA Sorento) comes in carton very badly packed and not in the original package. Please have in mind that the brake system is the most secure thing in the car and pay extreme attention on shipping such items the right way. Brembo disks had to replace after again poor packaging but you improved by the next delivery.
31 maja 2026
Odpowiedź od AUTODOC - България
Hello!⭐
We want to thank you for your time and feedback!
We are constantly working on improving our services.
Please contact us if you have any questions or issues.
Best regards,
AUTODOC Team🚙
Odpowiedź od AUTODOC - България
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
AUTODOC Team
Доставката беше извършена точно и…
Доставката беше извършена точно и бързо. Продукта напълно отговаря на изискванията на марката, модела и размерите на автомобила. Напълно съм удовлетворен от качеството на покривалото. Благодаря!
24 maja 2026
Odpowiedź od AUTODOC - България
Здравейте, уважаеми клиент!
Благодарим Ви за високата оценка 💪 За нас е важно всяка покупка да е бърза, удобна и безпроблемна 🚗💨📦
Поздрави,
Екипът на AUTODOC
Excellent service
Excellent service. On-time delivery. Unfortunately, I got confused about what exactly a windshield wiper spoiler is. I thought it was an additional part. But in fact, the windshield wiper itself has a streamlined shape and is shaped like a spoiler.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od AUTODOC - България
Hello Dean!
Thank you for your feedback and for for choosing our company.
Please, feel free to contact us if you have any questions. Our specialists are always ready to provide professional advice.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team🚗
Odpowiedź od AUTODOC - България
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Odpowiedź od AUTODOC - България
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Odpowiedź od AUTODOC - България
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards, AUTODOC Team
Частите са много добри,всичко което съм…
Частите са много добри,всичко което съм взел по талон и марка е супер!
30 kwietnia 2026
Odpowiedź od AUTODOC - България
Здравейте,
Благодарим Ви за доверието и положителния отзив! Целим винаги да постигаме най-високите стандарти на обслужване и качество 🔍✅
Поздрави,
Екипът на AUTODOC
The quality of equipment
29 kwietnia 2026
Odpowiedź od AUTODOC - България
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards, AUTODOC Team
Odpowiedź od AUTODOC - България
Hello!
Thank you so much for your positive rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’d be glad to help you find the right car parts anytime 🚗💨
Best regards, AUTODOC Team
Odpowiedź od AUTODOC - България
Здравейте!
Благодарим Ви за положителната оценка ⭐ Много се радваме, че сте доволни от покупката си и услугите ни. Винаги се радваме да Ви помогнем да намерите правилните авточасти 🚗💨
Поздрави,
Екипът на AUTODOC
Odpowiedź od AUTODOC - България
Здравейте,
Благодарим Ви за доверието и положителния отзив! Целим винаги да постигаме най-високите стандарти на обслужване и качество 🔍✅
Поздрави,
Екипът на AUTODOC
The description of the windshield…
The description of the windshield wipers said they came with a spoiler, but there wasn't one when they arrived
28 kwietnia 2026
Odpowiedź od AUTODOC - България
Dear Dan, Sorry to hear about your experience. Please, contact us at trust@autodoc.co.uk and specify more details in regard to the issue that occurred. We'll be glad to sort everything out for you. Best Regards, AUTODOC Team.
the delivery address was wrong
the delivery address was wrong. Other than that very happy with the product, didn't have to wait long to have it delivered.
28 kwietnia 2026
Odpowiedź od AUTODOC - България
Dear customer,
Thank you for your positive feedback 💛 We’re happy that you value our service 🔧🧰 We’ll continue working to make your future experiences even better 🔥
Best regards, AUTODOC Team
Everything is great
Everything is great, the product comes well packaged, and good quality, it's very cool.
28 kwietnia 2026
Odpowiedź od AUTODOC - България
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards, AUTODOC Team
Всичко беше наред,Благодаря!
16 kwietnia 2026
Odpowiedź od AUTODOC - България
Здравейте, Благодарим Ви за положителната оценка 🧡 Правим всичко по силите си, за да може всеки клиент да получава качествени продукти и безпроблемно преживяване при пазаруване 🚚✨
Поздрави,
Екипът на AUTODOC
Complete incompetence
Complete incompetence. 2 hours of chatting in support and still no resolution. 4 different managers connected and disconnected at their own request. Items ordered as "in stock" were not. 4+ days of waiting for shipment until I contacted them and found out the parts were out of stock. They couldn't offer alternative parts, neither by VIN nor by original number. Technical support is unprofessional, irresponsible, incompetent, and rude. Each manager wrote the opposite of the answers to the next. I will never use this app again. Don't order products here. The world is progressing and e-commerce is developing, but not them. Terrible service, terrible approach. Deception at every step.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od AUTODOC - България
Hello Александр,
Thank you for sharing your experience with our support — it is important for us to know about such situations so we can improve. We strive to make every interaction useful and comfortable, but in your case something clearly went wrong. We will investigate the situation internally to understand how to avoid similar misunderstandings in the future.
Our quality control manager will check your case and contact you in the nearest time.
Best Regards,
AUTODOC Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.