My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
Reakcja na opinię
Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Reakcja na opinię
4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The followup with real people answering…
The followup with real people answering questions was incredible in this day and age of unhuman customer service.
9 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Michael, Thank you so much for saying this.
We truly believe customer service should feel human. It means a lot to hear that the follow-up and real conversations made a difference for you. In a time where everything feels automated, we’re glad you felt genuinely supported.
We appreciate you taking the time to share your experience.
Fast and convenient
Fast and convenient. Priced middle of the road but reasonably.
10 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Chad, Thank you for the feedback. We’re glad everything felt quick and easy. We do our best to keep our pricing fair, and we appreciate you noticing.
Thanks again for sharing your experience.
⭐️⭐️⭐️⭐️⭐️ Excellent quality & outstanding customer support
I’m very happy with my experience with Astra Straps. The strap looks exactly as described and the quality is excellent, and they feel great to wear every day. I’d also like to especially thank the customer support team — Sherwin was incredibly kind, patient, and supportive throughout the whole process. His help really made the experience pleasant and reassuring. Thank you for such great service!
I would absolutely recommend this company to others. I’ll definitely be ordering again!
10 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Aida, Thank you so much for your kind words and for sharing your experience with Astra Straps.
We’re really glad to hear you’re happy with the strap and that it’s been comfortable for everyday wear. That’s exactly what we aim for.
It also means a lot that you mentioned Sherwin. We’ll be sure to pass along your message to him. He’ll truly appreciate it. Providing patient and supportive service is very important to us, and we’re happy he was able to make the process smooth for you.
Thank you again for your recommendation and support. We look forward to your next order 😊
great choice and good prices
27 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
H Benoit, Thank you for your review.
We’re glad you’re happy with the selection and pricing. We work hard to offer styles people love at fair prices, so it’s always nice to hear when that comes through.
We appreciate your support and hope to see you again soon.
Huge upgrade on standard Apple Watch strap
The watch straps did take a couple of weeks to arrive, but it's a small company, so that's OK. Product is terrific quality. The straps are wonderful. Maybe better than pictured on the website:
- Comfortable -- just slightly stretchy so it fits snugly
- Great magnetic closure
- Good looking
No complaints!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi BkinD, Thank you for taking the time to leave such a thoughtful review.
We truly appreciate your patience with the delivery time. We’re glad to hear that once it arrived, the quality and fit met your expectations. It’s great to know the comfort, magnetic closure, and overall look stood out to you.
Your feedback means a lot to us, and we’re so happy you’re enjoying your straps.
Awful
Awful given a delivery date for my parcel didn’t arrive, I got in touch with Astra straps said it was my fault for not giving proper address but on further investigation I had done. They said they would send out another one same thing happened again no refund no strap. Warning do not buy from Astra straps
16 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Saan,Thank you for sharing your experience. We’re really sorry to hear how frustrating this has been.
This is not the experience we want anyone to have. If a parcel did not arrive twice, that definitely needs a proper review. We would never want you to feel blamed or left without a solution.
Please reach out to us again with your order details so we can personally look into what happened and make this right. Whether that means resolving the delivery issue or arranging a refund, we want to ensure this is handled properly.
We appreciate you bringing this to our attention.
Great Product
The construction of the watch/case combo was amazing. Very durable and comfortable for a working professional. I work in a manufacturing plant and am constantly on the move. I’m glad my watch is now able to keep up.
8 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Rebecca, Thank you for sharing your experience. It truly means a lot to us.
We’re glad to hear the watch and case are holding up well in such a fast-paced work environment. It’s great to know it’s providing the durability and comfort you need throughout your day.
We appreciate your support and are happy it’s working well for you.
Ordered two bands
Ordered two bands, both the same size. Followed their sizing instructions. After 10 days USPS tracking indicated they hadn’t received the package yet. I had to reach out and after another 5 days they were delivered. I ordered two bands, the same size, and received two different lengths. There was no option to select different lengths when ordering. So reach out, again, and request either a replacement or a refund. Their response? Pay us $10 more. Wtf??? Never again.
3 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Nate, Thank you for sharing your experience. We’re really sorry for the frustration this caused.
We’d like to clarify that different band styles can have slightly different lengths, and the exact measurements are listed on each product page so customers can compare them with their wrist size before ordering. That said, we understand it’s easy to miss details when shopping online, especially when ordering multiple items.
If the bands you received are not working for you, please reach out to our support team again with your order number. We’re happy to review everything and see what we can do to help. Our goal is always to find a solution that feels fair and reasonable.
We appreciate you bringing this to our attention.
Everything is super easy
Everything is super easy, purchase, tracking and always beautiful to wear
19 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Rebekah, Thank you for your review. We truly appreciate you taking the time to share your experience.
We’re happy to know everything went smoothly and that you’re enjoying your order. Feedback like this encourages us to keep improving and delivering a great experience every time.
We look forward to serving you again soon.
I like this watch band but better support needed.
I like this watch band, it fit my Apple watch well and looks good, for a reasonable price. I did struggle with it at first, couldn’t figure out how to unclasp it or adjust it. It came with a small screwdriver but no explanation or directions. I contacted customer service and they eventually sent me some videos which were helpful and solved at least one of the issues, the adjustment I figured out on my own. So a good product but maybe send instructions or videos on purchasing.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Michael, Thank you for taking the time to share such detailed feedback. We’re glad it worked out in the end and that our team was able to help you get things sorted.
We also really appreciate your suggestion about including clearer instructions — that’s great input and something we can definitely improve to make setup easier from the start.
Thanks again for choosing Astra Straps and for sharing your experience!
I ordered 2 of the watch straps for my…
I ordered 2 of the watch straps for my kids. They were very stoked to try a new band - the last bands we tried (from another company) left red marks and sores on their arms. They said these straps look and feel wonderful! Super thumbs up!
15 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi MH, Thank you so much for sharing this! We’re really glad the straps have been comfortable for your kids — that’s so important, especially after their previous experience.
It’s great to hear they’re happy with their new bands, and we truly appreciate you choosing Astra Straps for them. Thanks again for taking the time to leave a review!
Two times this watch band broke in the…
Two times this watch band broke in the same spot. I can't be the only one. I got one replacement finally but it took forever then respond to me and it took forever for them to send it out. Then when I got it sent out and I had it on for the second time it breaks again. Too thin of plastic would be my guess in a crucial area where the band moves back and forth so you can take it off at night or during the day when you're going to recharge your watch in my case. Now they won't replace it. They said it's past 100 days. Are they counting from the time I got it or from the time they got my message? And would it be the first time that it broke or the second time that it broke. Is it from the time of the purchase? Don't know. They're not going to replace it. I specifically put in the complaints for the second broken band. It's past the hundred days and there is nothing that they could do. Again, there's nothing they can do with my response
5 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Thank you for sharing your feedback. We’re sorry to hear you’ve had this experience.
If you’re not satisfied with the resolution provided, please contact our support team again through our website and mention that you were advised here to reach out for further review. Our team can look into the details with you directly.
We appreciate you bringing this to our attention.
The band is sooo pretty!!
The band is sooo pretty!!! I’ll definitely be buying more! It was so easy to switch bands. This is much more feminine.
4 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Robin, Thank you for sharing this! We’re glad the change worked out so well and that swapping it out was quick and simple.
We really appreciate your support of Astra Straps and look forward to serving you again!
Pleased all around.
I placed my order with no problem. The three straps arrived about two weeks later and were better looking in real life. I'm glad there's a company like Astra Straps that has stylish watch bands at a reasonable price.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Carol, Thank you for sharing your experience! We’re glad the ordering process was smooth and that everything met your expectations once it arrived.
We appreciate your support and are happy you chose Astra Straps for your watch accessories!
They have an amazing collection of…
They have an amazing collection of watch bands. I've bought from numerous companies for my bands, but I keep coming back to Astra Straps, because they are affordable, have a great selection, quick with their shipments, and have a great customer service team.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Josh, Thank you for your continued support — it really means a lot to us. We're glad you’ve had consistently good experiences and that our team, selection, and pricing keep you coming back to Astra Straps.
We truly appreciate you taking the time to share this!
Frustrated - lessons learned
Frustrated when a company declares return services & you have to deal with A1. I wanted a return & the system kept trying to direct me to another (discounted) purchase. After over 20 responses, the system would not issue me the necessary info. to make a return. I finally (at my expense) mailed the item back, then being told it was not the proper address. They kept saying they wanted to make me happy, but NEVER gave me the information give me return information. After 2mos. & many many many attempts, I give up with no return. They win & I will not use this business again.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Jeanne, Thank you for your feedback, and we’re sorry for the frustration this situation caused.
We’ve looked into your case and have reviewed what happened. An update should be sent to you shortly with the next steps regarding your return.
We appreciate you bringing this to our attention and giving us the opportunity to address it.
Awful, avoid at all costs.
Awful, avoid at all costs. Item is a cheap drop ship from China. Does not fit and completely useless. One week on, 10 emails later and even a video with no refund. I don't think they understand consumer law allowing a return and refund. Same item is on eBay at a quarter of the price. Still wouldn't buy it as it will damage an expensive watch.
1 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Roy, Thank you for your feedback. We’ve reviewed your case and can see that this matter has since been resolved.
We’re sorry the product didn’t meet your expectations. We work with a wide range of customers and many are happy with the quality and fit of our bands, but we understand that preferences and experiences can vary.
During the review process, we did receive several follow-up messages, and we understand you were looking for a quicker resolution while your case was being assessed.
We appreciate you taking the time to share your experience.
Astra offers a wide variety of watch bands
Astra offers a wide variety of straps..in different materials and different colors to coordinate with your wardrobe. I have ordered several and most are easy to adjust. When one was not, i sought out help through customer service which was exceptional!
2 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Nancy, Thank you for sharing this! We’re glad you’ve had a good experience trying different styles, and it’s great to hear our support team was able to step in when you needed a hand.
We really appreciate your continued support of Astra Straps and you taking the time to leave a review!
They fit the watch perfectly and are…
They fit the watch perfectly and are very comfortable and well made. I’ve purchased about 6 different bands
3 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Tony, Thank you for your continued support! We’re glad to hear you’ve been happy with your purchases and that they’ve worked out well for you.
We really appreciate you taking the time to share your experience!
The items were perfect
The items were perfect, as described and were not that expensive
13 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi, Tanjoniaina, Thank you for your feedback! We’re glad everything met your expectations and that you felt it was good value.
We appreciate you taking the time to share your experience!
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