My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
Reakcja na opinię
Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Reakcja na opinię
4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products for the price!
2 maja 2026
Opinia niezależna
A couple of weeks for delivery is…
A couple of weeks for delivery is b*******.If I had seen some of the reviews that i've found on this company, I would never have bought for them.First of all, they are not in the united states.They have a mailing address in the united states.But they ship from overseas.That is why they use the b f e shipping partner.They are a global international drop shipping from china.So, that's why the expected wait time is longer because they're coming from overseas.I don't buy from overseas.That's my choice.This company misled me.That's why I got my money back from my credit card company
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Hi there,
We’re sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your feedback.
We take concerns about delivery times and order clarity seriously. As there may be specific details relating to your order, we’d like the opportunity to look into this properly for you.
Please reach out to our customer support team at support@astrastraps.com with your order details so we can review what happened and assist further.
Great Customer Service
My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness that they showed me. My new strap arrived quickly and in perfect shape!
30 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for sharing your experience with us. We’re really sorry to hear the initial strap broke, but we’re glad our team was able to quickly sort this out for you.
It’s great to know your replacement arrived promptly and in perfect condition. We truly appreciate your kind words about our support team—it means a lot.
Thanks again for your support, and enjoy your new watchband!
Love the watch bands
Love the watch bands. They last and are totally washable. I’ve never had an issue with any of them and I have 4 or 5 now. The bands are great quality! I still use them all. I love the assortment of colors. They’re a really good value.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback.
We’re glad to hear you’re happy with the watch bands and appreciate you taking the time to share your experience.
We look forward to serving you again in the future.
Happy From Wy
Astra Straps is a great company to order watch bands.
Their services and products are outstanding. Customer service is the best. I had a return band and Astra Straps made it easy and extremely helpful. I am very happy with this company.
S.G. From: Wy
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your feedback. We’re glad to hear you’re happy with your experience.
We appreciate your support and are pleased our products and service met your expectations.
Thanks for taking the time to share your thoughts.
Total Scammed
Total Scammed
I ordered from Australia and received it from
China in 5 bloody weeks.
They said they are an Australia-based company this is joke.
They respond from my email once a day not from directly.
Quality is worse than Temu.
Yea of course what's different because both of them are from china, although it's come
From same country but this brand need to get banned or something.
You didn't clarify where the products manufactured, where is the parcel ship from, described the colour or designe were not specific and it is not matched from website and actual products.
Customer service is worse than a robot response from bank.
Please stop scamming people.
Shame on you to do this shady business
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
We’re sorry to hear about your experience and that your order did not meet expectations.
We understand your concerns around delivery time, product information, and overall service. We aim to provide clear descriptions and a smooth customer experience, and feedback like this is taken seriously as we continue to improve.
We’d appreciate the opportunity to look into this further. Please reach out to our support team at support@astrastraps.com with your order details so we can assist you directly.
Awful experience
Following receipt of my straps and covers for the Google Pixel 4 41mm I found they didn't fit, the whole order.. I contacted Astra Straps and over the course of the next 18 days I was asked to take photos, videos and give the size of my watch.. I was then offered a 50% discount.. These people are knowingly selling rubbish and stealing your money when it doesn't work/fit. Disgusting .. online theft.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your feedback.
We’re sorry to hear about your experience and that the items did not fit your device.
We understand how disappointing it can be when a product doesn’t meet expectations, especially after going through multiple steps with support. In some cases, we request photos, videos, or device details to help us better understand compatibility issues and offer a resolution in line with our return policy.
We’d still like the chance to review your order again and see if there’s anything further we can do to help. Please contact our support team at support@astrastraps.com with your order details so we can look into this for you.
Don't buy from this company
Don't buy from this company. They are dishonest and refuse to honor their own return policy. I ordered a watchband from them. It turned out to be the wrong band, so it didn't fit my watch. I let them know that I wanted to return it for a refund, in keeping with their "no hassle" return policy. What a joke! They kept offering me less than a full refund, and told me I could keep the band, which of course was useless because it didn't fit. After multiple emails and their multiple attempts to offer me less than a full refund, I finally gave up and took what they offered, which meant that they deducted both the entire original shipping cost plus an additional $7 "postage fee," even though they never sent me anything else and didn't incur any postage costs. They're just greedy crooks and you should avoid them at all cost.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
We’re sorry to hear about your experience and that the return process felt disappointing.
Our goal is to make returns as straightforward as possible within our posted policy, but we understand that outcomes don’t always meet expectations, especially when a product isn’t the right fit.
We’d appreciate the opportunity to review your case further and see if there’s anything we can clarify or improve. Please reach out to our support team at support@astrastraps.com with your order details so we can take another look.
Top Shelf!!
The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for the review.
We’re glad to hear you’re happy with the quality of the product. We also appreciate your suggestion about the band keeper. Feedback like this is always helpful as we continue to look for ways to improve comfort and usability.
Thanks again for taking the time to share your thoughts.
The ability to switch bands base on…
The ability to switch bands base on what or where I am going each day. One for exercising and the other when I am at a dinner engagement.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for sharing your experience. We’re glad to hear you’re enjoying the flexibility of switching bands to suit different parts of your day.
Having options for both active moments and more formal occasions is exactly the kind of versatility we aim to offer.
We appreciate your feedback and support.
It was my first time using Astra…
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure strap that also was fashion friendly. Found it!
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your feedback. We’re happy to hear you found a strap that fits your needs and provides both comfort and style.
We look forward to serving you again in the future.
Great products at a good price
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your kind feedback. We’re glad to hear you’re happy with the products and feel they offer good value.
We appreciate your support and hope to see you again soon.
I received what I ordered and in good…
I received what I ordered and in good condition. The delay is shipping was my only issue. It took awhile for the shipping agent to receive the order.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback. We’re glad to hear your order arrived correctly and in good condition.
We’re sorry for the delay you experienced during the shipping process. We understand how important timely delivery is, and we appreciate your patience while the order was in transit.
Your comments have been noted, and we’ll continue working to improve our shipping experience.
My new band fit perfectly
My new band fit perfectly. Fast shipping.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for the review!
We’re glad to hear your new band fits perfectly and that delivery was quick.
We appreciate you choosing us and hope you enjoy your purchase.
Odpowiedź od Astra Straps
Hello Pam,
Thank you so much for your kind review!
We’re really happy to hear that you like your band. Your support means a lot to us, and we hope you continue to enjoy it!
DO NOT BUY FROM THIS COMPANY
Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based on when they email) but have still not provided the address. Their returns require photo and video proof of the return reason. DO NOT BUY FROM THIS COMPANY.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration and delay you experienced.
We understand how important it is to receive timely assistance when requesting a return, and we regret that our response time did not meet your expectations. This is not the level of service we aim to provide.
Regarding returns, we do request photo or video proof in certain cases so we can better understand product issues and improve our quality, but we also recognize that this process should be clear and easy to follow. We would still appreciate the opportunity to look into your case and resolve this for you. If you’re open to it, please reach out again to our customer support so we can assist you directly and find a suitable solution.
The straps is nice material and easy to…
The straps is nice material and easy to wear. Only complaint I have was the shipping. It took a while but I was in no rush.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you so much for your review!
We’re glad to hear you like the strap’s material and find it easy to wear. We also appreciate your honest feedback about the shipping time. While we always aim to deliver as quickly as possible, we understand it can sometimes take a little longer depending on location and logistics.
Thank you again for your support!
Silicon watch bands
It was easy to order. However, one item was wrong size watch bands. I needed them to fit 46mm and it only fit up to 41mm.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Ada,
Thank you for your feedback, and I’m glad to hear the ordering process was easy.
We are sorry to hear that one of the watch bands did not fit your 46mm watch as expected. We understand how dissapointing that can be when the sizing doesn’t match your device.
If you haven’t already, please feel free to reach out to our support team atsupport@astrastraps.com with your order details so we can assist in finding the best solution for you.
We appreciate your support and hope we can make this right for you.
I love these watch bands
I love these watch bands. They were easy to order and the shipping was fast. I appreciate a company that can get your order to you in a very timely manner.
The watch bands are everything the company said they were. Easy to wear, comfortable, and nice to look at.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your feedback!
We’re glad to hear you had a positive experience with both the ordering process and delivery time.
It’salso great to know the product met your expectations in terms of comfort and style. We appreciate you taking the time to share your experience and hope to serve you again in the future.
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