My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
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Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Reakcja na opinię
4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great product
great product. I have the bands in orange, and one in black. fit is excellent with both bands. wears well and does not slide... I dive with my watch... after a month the straps show no deterioration and still look good...I am impressed.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi there,
Thank you for your feedback!
We’re really pleased to hear you’re happy with your experience. We appreciate you taking the time to share your thoughts and are glad the product is meeting your expectations.
We truly appreciate you sharing your experience!
Odpowiedź od Astra Straps
Hello,
Thank you for your kind words!
We're so glad to hear you found the product easy to assemble and stylish.
We hope it continues to serve you well, and we look forward to assisting you again in the future!
Service was great
Service was great. Only issue and it’s not with service the band is too big for me. Do you have smaller sizes
17 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Christine,
Thank you so much for your kind words about our service! We’re thrilled to hear you had a positive experience.
I’m sorry to hear that the band size didn’t fit quite right. We do offer smaller sizes, and we’d be happy to help you find the perfect fit. Please feel free to reach out to our customer support team at support@astrastraps.com, and we’ll guide you to the right size.
We appreciate your feedback and hope you love your next fit even more!
I received my watch straps really quick…
I received my watch straps really quick and it was exactly what I expected!!
30 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Darrena,
Thank you so much for your feedback!
We’re thrilled to hear your watch straps arrived quickly and met your expectations.
Enjoy your new straps, and we look forward to serving you again soon!
Great customer service
The initially purchase picture wasn’t the same color as I received. It was made right but was a little process.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Michele,
Thank you for your feedback!
We’re glad we could get the correct item to you, and we appreciate your patience during the process. We’re sorry for any initial confusion with the color and hope you’re enjoying your purchase now.
We truly value your support and look forward to serving you again!
Astro when out of the way to make sure…
Astro when out of the way to make sure I received exactly the band I needed
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback!
We’re so glad we could make sure you received exactly the band you needed. Your satisfaction is our top priority, and we truly appreciate your support!
It was easy to order and on a secure…
It was easy to order and on a secure site.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi,
Thank you for your feedback!
We’re thrilled to hear that ordering was easy and that you felt secure shopping with us.
We look forward to serving you again soon!
Love Astra Straps!
I’ve ordered 6 or 7 watch straps from Astra Straps for my Apple Watch. I love them all, especially the Saepe Elastic Nylon Sports Bands. Easy to attach, look great and reasonably priced! Astra Straps communicates well from the beginning to the end of the purchase process. I received my straps in great time, too! I’ll definitely order again.
20 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Hi there,
Thank you for your wonderful feedback!
We’re so glad to hear that you’re happy with your watch straps and had a great overall experience with us.
We truly appreciate your support and look forward to serving you again in the future!
Odpowiedź od Astra Straps
Hello Lisa,
Thank you so much for your kind words!
We're glad to hear you’re happy with the fast shipping. We work hard to get orders out as quickly as possible, and it means a lot to know it made a great impression.
We appreciate your support and hope you enjoy your purchase!
Caveat Emptor - Buyer Beware!
Either I or they (I'm not sure which) tripled my order for one Fitbit watch band. Upon receipt, I said I wanted to return two of them. Even though their site indicates easy returns, the response I received was "Return shipping cost would need to be covered by the customer. We would also like to kindly note that if the items are lost during return transit, we would be unable to process a full refund." Their other option was to send me two more bands (remember, I already had two I didn't want) and I would have to pay $15 to get them.
After approximately two weeks of correspondance (since they took days to reply), I am finally receiving a 30% credit off of my order.
My strong recommendation is to never ever order from this company. Amazon is faster, more reliable, with large selections and excellent return policies.
13 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Doreen,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
It sounds like there was confusion with the order quantity, and we understand how frustrating that must have been. We also regret that the return process and response times did not meet your expectations. This is not the experience we aim to provide.
Regarding returns, we do our best to be transparent about our policies, including return shipping costs and transit risks, but we understand how this can still be disappointing. Please reach out again to our support team directly so we can review your situation and assist you further. Your feedback is important, and we want to ensure a better experience moving forward.
Thank you for your patience and for giving us the opportunity to help.
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback! Your support means a lot, and we’re glad we could provide exactly what you needed.
Enjoy your new strap, and we look forward to helping you again in the future!
It fits my wrist and I love the color…
It fits my wrist and I love the color if my band.
19 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi,
Thank you for your review!
We’re glad to hear your band fits perfectly and that you love the color. We appreciate your support!
Decent Prices for the watch straps
Decent Prices for the watch straps, and I really like them. Shipping was a tad slow, but they got here.
5 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello Russel,
Thank you for your feedback.
We’re glad to hear you like the watch straps! Thank you also for your patience with the shipping, and we appreciate your support.
We look forward to serving you again!
Normal Shipping & Great Condition
Shipping took about 5 days and product came in great condition. The package was opened but I’m assuming it was customs. Will order here again, thank you!
12 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi,
Thank you so much for the 5-star rating!
We’re thrilled your order arrived and truly appreciate your understanding about the package being opened during shipping.
It’s great to hear the product met your expectations, and we can’t wait to serve you again in the future!
The watch band is beautiful and so easy…
The watch band is beautiful and so easy to put on and off. It is great to be able to change the band for a whole new look and it is so easy to change that it’s fun to have different looks. The quality is very high and the price is affordable.
12 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for the review!
We’re so glad to hear you’re enjoying your watch band! It’s great to know you find it easy to change and that the quality and value meet your expectations.
Pissy about returns
The product itself is better quality than a lot of what is available elsewhere (on Amazon, for instance) but not as good as what you get as original equipment or from manufacturer of watch itself. However shipping is slow and they definitely get "pissy" about returns.
23 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for sharing your feedback. We’re glad to hear that you found the product quality to be good compared to other options. We also appreciate your honesty regarding shipping times and your experience with returns.
Your comments are valuable and will help us review and improve our processes to provide a better experience for our customers in the future.
Great watch bands
The items arrived just as promised. The quality of the items are superb and help make my galaxy watch my own. I thank you for having such a diverse selection of watch straps to choose from. The ordering and shipping process were quick and easy.
2 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your wonderful feedback!
We’re glad to hear you’re happy with your purchase and that the ordering and shipping process went smoothly. We appreciate your support!
Would avoid Astra Straps at all costs.
I wish I checked the reviews before buying - I ordered a watch strap but accidentally ordered it in the wrong size. So I re-ordered one in the correct size, and contacted them to return the first watch. They have since sent 6 emails trying to get me to keep the watch strap that doesn’t fit despite me responding each time saying the only thing i want is a return and refund! It isn’t professional and it has now made me extremely weary of this company & I have filed a dispute. After more research and reading reviews I have found exact items they have for sale on AliExpress and other dropship sites for £4-£7.
23 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi,
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. We understand that repeated communications can feel overwhelming, and we regret that our attempts to clarify options may have come across as unprofessional.
Please know that your preference for a return and refund has been noted, and we strive to make the process as smooth as possible. Your feedback is extremely valuable, and we will review our communication and return procedures to prevent similar issues in the future.
We appreciate you taking the time to share your experience and hope to have the opportunity to improve your perception of our company.
it fits well
11 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback!
We’re glad to hear it fits well and that you’re happy with your purchase.
The quality of the band is exactly as…
The quality of the band is exactly as described really pleased with it and it’s very comfortable I highly recommend
22 marca 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hello,
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service and appreciate your support.
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