My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
Reakcja na opinię
Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Reakcja na opinię
4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality and design of strap
23 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
I Gavby, Thank you for your feedback! We’re glad it met your expectations and that you’re happy with your purchase.
We appreciate you taking the time to leave a review and for supporting Astra Straps!
It was perfect!
My packaging came nice and neat. The straps are in great condition and are amazing quality. Love the different color choices and the size inclusivity.
2 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Johnny, Thank you for sharing your experience! We’re really glad everything arrived in great shape and that you’re happy with the options available.
We truly appreciate you taking the time to leave a review!
Odpowiedź od Astra Straps
HI Sheila, Thank you for your feedback! We’re glad you’re happy with your purchase.
We appreciate you taking the time to leave a review!
Odpowiedź od Astra Straps
Hi Rod, Thanks for your feedback! We’re glad it seems like a good fit so far.
We appreciate you giving Astra Straps a try and taking the time to leave a review!
Dishonest return policy
I had no issue with the ordering process itself. I received the band in a reasonable amount of time. However, I wasn't happy with the band I ordered and wanted to return it. Customer service won't allow it - despite the fact that the band is in brand new condition and is within the return window. I've exchanged 8 emails with customer service at this point. They've asked me for a video of the issue, offered a discount on another purchase, and offered a partial refund to just keep it and go away. I've been clear on multiple occasions I want a refund and these exchanges won't stop.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Dominick, Thank you for your feedback, and we’re sorry for the frustration this situation caused.
We’ve reviewed the case and are using it as a coaching opportunity with the team member involved to ensure return requests are handled more clearly and efficiently moving forward. We can also see that an agreement has now been reached to resolve this matter.
If you need any additional assistance, please don’t hesitate to reach out to our support team through our website.
We appreciate you bringing this to our attention.
Easy purchase
Easy purchase. Great products love all the bands I bought.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Jeremy, Thank you for your feedback! We’re glad the ordering process was smooth and that you’re happy with your purchases.
We appreciate you taking the time to leave a review!
Dreadful customer service / cheap materials
Dreadful customer service. Their website states they offer a full refund of their item is unworn and not damaged. I emailed the next day asking for a refund and how I can send this item back. They offered every single alternative and 30% refund and to keep the watch strap only which is unfair and not what I wanted as it did not fit my wrist and appears to be cheaply made compared to what I paid for it. It was only when I stated I would go through my bank they said they’d offer payment. This company is a company I’d avoid at all costs. Order number 46664. You fully well know I made an order, no need to lie.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Beks, Thank you for sharing your feedback. We’re sorry to hear you were not satisfied with the resolution offered.
We weren’t able to locate an order in our system using the name on this review, so we’re unable to view the previous communication. Please contact our support team through our website’s contact page with your order number so we can review your case and provide further assistance.
We appreciate you bringing this to our attention.
Awful company - allergic reaction + no response
Awful company. I can’t believe how much they’re charging for cheap rubbish. I have bought way more inexpensive watch straps and never had a reaction to them. After less than 24 hours wearing an Astra Straps band, my wrist was covered in a rash and blistered. I’ve never had a reaction to anything in my life like that before! I have contacted them twice asking for a refund - no response. Their product cause site is deliberately designed to make refunds difficult.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Sasha, Thank you for your feedback. We take concerns like this seriously.
We weren’t able to locate an order in our system using the name on this review, so we’re unable to view the previous messages you mentioned. Please contact our support team through our website’s contact page and include your order number so we can review your case and respond properly.
We appreciate you bringing this to our attention.
Package was delivered fast
Package was delivered fast. Not over packaged so easily fit in community mail box. Product was exactly what I expected. Very comfortable, and a great price.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Dave, Thanks for sharing your experience! We’re glad everything arrived smoothly and that you’re happy with your purchase.
We really appreciate you taking the time to leave a review!
Just a bit too small.
The magnetic band is just a little smaller than expected. So it occasionally comes apart while wearing it (especially when I’m wearing a sweater.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Jarom, Thank you for sharing your feedback. We’re glad you gave it a try, and we appreciate you pointing out the sizing and closure concern.
Comments like this are really helpful as we continue improving our products and fit guidance. If you ever need help finding a different style that may suit you better, our team is always here to help.
Thanks again for choosing Astra Straps and for taking the time to leave a review!
Strap is well made
Strap is well made, happy with manufacturing of product. shipping took a little while.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi WF, Thank you for your feedback! We’re glad to hear you’re satisfied with the build and overall quality.
We also appreciate your patience with the delivery time, and we’re always working on improving that experience.
Thanks again for choosing Astra Straps and taking the time to leave a review!
The website was easy to navigate
The website was easy to navigate
The shipment came exactly on time
The products were really good quality and just as described
We are happy with this company and their products
14 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Victoria, Thank you for taking the time to share this. We’re glad everything went smoothly from ordering to delivery, and that you’re satisfied with what you received.
We truly appreciate your support and hope to serve you again in the future!
customer service took care of my issue…
customer service took care of my issue - sent off a replacement band (I did not like the color) to make sure I got the color I wanted
13 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Ms. Wendy, Thank you for sharing your experience. We’re glad our team was able to sort things out and make sure you received the option that suited you better.
We appreciate you taking the time to leave a review and for giving us the chance to help!
Excellent quality
Excellent quality. It looks even better in person. The weight and fit is perfect
26 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Alex, Thank you for your feedback. We’re glad to hear you’re happy with your purchase and that everything worked out the way you hoped.
We appreciate you taking the time to leave a review!
Great product
Great product, love the screen protector with bump gaurd and watch band, simple to put on and very comfortable.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Chad, Thank you for the great feedback! We’re happy to know everything worked out smoothly and that you’re enjoying your purchase.
We really appreciate you taking a moment to share your experience with us!
It's a good quality band and well worth the cost.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi John, Thank you! We’re so glad to hear you’re happy with the quality and feel it was worth the price — that means a lot to us.
Appreciate you sharing your feedback!
Excellent service and watch strap even…
Excellent service and watch strap even better than I thought. I love it 👌
26 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Andrea, Thank you so much! We’re thrilled to hear you’re happy with the service and that the watch strap exceeded your expectations — that’s the best kind of feedback for us.
Really appreciate you taking the time to share this!
Love the watch band,
Love the watch band and would like to thank Sara Taylor for correcting my shipping address. I did find your shipping service a bit slow but overall it was a good experience.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Robert, Thank you so much for the kind words! We’re really happy to hear you love the watch band, and we’ll be sure to pass your thanks along to Sara — she’ll appreciate that 😊
We also appreciate the feedback about shipping. We know it can sometimes take a bit longer than expected, and we’re always working on improving that side of things.
Thanks again for sharing your experience with us!
Good choice, small downsides
Delivery was timely and box arrived undamaged. Band looks as in photos. It can be a bit hard to get off without the end of the band slipping through and falling out of the loop. Occasionally a wrist hair gets snagged in the metal bad but rarely. Looks much more put together than my old silicone band (from Fit Bit) and easy to keep clean. Overall happy with my purchase.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Windsor, Thanks for taking the time to share such detailed feedback. We’re glad everything arrived smoothly and that you’re happy with the overall style and finish.
We also appreciate you mentioning the small issues you noticed — comments like this help us continue refining our products.
Thank you again for choosing Astra Straps and for leaving a review!
Bought a strap which looked lovely but…
Bought a strap which looked lovely but it was too big. Came with an adjustment tool but no instructions. Tried to find a video on how to use the tool but couldn't find one. Worked out how to use the tool but it was so flimsy that the metal bit broke and I couldn't keep adjusting the watch strap. So it's really loose now and I have no easy way of getting out the pins. Just so time-consuming.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI TJ, Thank you for sharing your experience. We’re sorry to hear the sizing and adjustment process hasn’t been straightforward.
Please contact our support team through our website’s contact page with your order number and a brief note about the issue with the adjustment tool. Our team can help review the situation and assist with next steps.
We appreciate your feedback — it helps us improve both our products and guidance for customers.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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