My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
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Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Reakcja na opinię
4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really good and effective customer…
Really good and effective customer service
24 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Alexandre, Thank you for your feedback.
We’re glad your experience with our support team was a positive one. Providing clear and responsive assistance is important to us.
We appreciate you taking the time to share your experience.
Nice-looking watch band
Nice-looking watch band, just as described online. And A+++ customer support answered all my questions about my order and even helped me with instructions on how to install the band on my Apple watch.
24 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi, Thank you for your thoughtful review.
We’re glad everything matched what you expected and that our support team was able to assist you quickly. Making installation simple and answering questions clearly is important, so it’s great to know that helped.
We truly appreciate your support and hope you enjoy your new band.
Took a while to get here but I like it
I thought it was a scam when I saw that the website has a .co.uk ending and then it was getting shipped from China (past experience 😅). To be fair it took a while to get here but it eventually did. Magnets are strong if you put the straps the correct way, as apparently it has a front and a back, but it is not clear which one is which. So if you feel that the magnets are not strong enough, just take it off, flip it on the other side and put it back again. It doesn’t smell like leather, but then again, it’s £26 😅
24 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Ciocoiu, Thank you for sharing your honest feedback.
We understand initial concerns, especially when delivery takes a little longer than expected, so we appreciate you giving it a chance.
You’re absolutely right about the magnetic orientation. Flipping the strap ensures the magnets align correctly and provide a secure hold. We’ll take your comment on clarity into account and look at how we can make that guidance clearer for future customers.
Thank you again for your balanced review and for choosing Astra Straps.
I love the quality and construction of…
I love the quality and construction of the watch straps I purchased.
19 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi D Rothwell, Thank you for your kind feedback.
We’re so pleased to hear you’re enjoying your straps. Attention to detail and solid construction matter, so it’s great to know your purchase met expectations.
We truly appreciate your support.
Fits and looks well on my Pixel Watch 2.
Fits and looks well on my Pixel Watch 2.
17 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Scott, Thank you for your review.
It’s great to know it pairs well with your Pixel Watch 2 and complements the look. We’re glad it worked out smoothly for you.
We appreciate you choosing Astra Straps.
Horrible business strategy.
Did not like the garbage strap they sent me. I attempted to send it back and they negotiated over 15 emails. I finally disputed with credit card company and astra straps emailed requesting I drop the dispute. They ghosted me after I dropped the dispute. They got me, and I fell for it.
Astrastraps- would you like me to share the 30 some odd emails back and forth where you don’t refund?! I’m embarrassed for you.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Supraman, Thank you for your feedback.
We’re sorry to hear that this was your experience. Disputes through payment providers automatically pause direct resolution on our end, which is why our team may reach out to discuss next steps before proceeding further.
We do not ignore customers, and it is never our intention to leave any issue unresolved. If you’re willing, please contact our support team again with your order details so we can review the full history and work toward a proper resolution.
We remain committed to handling concerns fairly and improving our communication process.
Great CS!
I emailed the supplier that I was not happy about one of the two bands. They replied that I could keep the original and only pay shipping for another version
7 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Carl, Thank you for your feedback.
We’re glad our team was able to offer a solution that gave you flexibility. Our goal is always to resolve concerns in a practical and fair way.
We appreciate you giving us the opportunity to make it right and for choosing Astra Straps.
Odpowiedź od Astra Straps
HI Lise, Thank you for your support.
We’re glad to know you’re happy with your purchase. We put a strong focus on craftsmanship and consistency, so feedback like this means a lot.
We truly appreciate you choosing Astra Straps.
I ordered 3 face covers for my watch
I ordered 3 face covers for my Apple Watch. They fit fine. They don’t look like face covers. They look like they are the real watch. Prices were very reasonable as well.
21 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi, thank you for your review.
We’re happy to hear everything worked out well with your order. A clean, seamless look and dependable protection are exactly what we aim to deliver.
We appreciate your support and hope you continue enjoying your accessories.
Defrauding customers
Defrauding customers. Item is not as advertised and they do not honor their return policy.
20 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi, Thank you for sharing your concerns.
We take claims like this seriously. Our intention is always to provide products that match their descriptions and to apply our stated policies consistently.
If you feel your case was not handled properly, we invite you to contact our support team again with your order number so we can review it carefully.
We remain committed to fair resolutions and improving the customer experience.
Odpowiedź od Astra Straps
Hi Estelle, Thank you for taking the time to leave a review.
We’re glad it complements your watch so well and feels right on the wrist. Enjoy wearing it, and we appreciate you choosing Astra Straps.
Great communication and quality…
Great communication and quality products. Will order again.
6 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Scott, Thank you for your review.
We’re glad the communication was clear and that you’re happy with the quality. That means a lot to us.
We look forward to your next order.
Great selection cool designs
6 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Mrs. Ratliff, Thanks so much! We’re really glad you like the selection and the designs. We put a lot of thought into choosing styles that stand out but still feel easy to wear.
Really appreciate the support.
Great selection
Great selection. Positive response to a poor product or experience. A bit overbearing on the number of ads and emails.
16 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Bill, Thanks for the honest feedback.
We’re glad you liked the selection and that we were able to handle the issue in a positive way. That’s always important to us.
We also hear you on the ads and emails. We never want it to feel like too much. We appreciate you pointing that out and we’ll definitely keep it in mind.
Quality product, great style
Quality product. Great style. Would recommend.
7 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Alicia, Thank you for your review.
We’re really glad you’re happy with the quality and style. That’s exactly what we aim to deliver.
We truly appreciate the recommendation and your support.
Easy to browse different styles
Easy to browse different styles. Easy checkout. Fast shipping.
13 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Sean, Thank you for your review.
We’re glad everything felt simple from browsing to checkout, and that your order arrived quickly. That’s exactly how it should be.
We appreciate you taking the time to share your experience.
Amazing customer service
Amazing customer service! Quick shipping. I wasn’t quite happy with one of the bands, style wise. The response was quick and offered to replace with a band of my choice and donate the band I wanted to return. I love that! Will definitely be a returning customer
12 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Calvin, Thank you for sharing your experience with us.
We’re glad we were able to sort things out quickly and find a style that works better for you. We always want our customers to feel confident and happy with what they’re wearing, so it’s great to hear the solution felt right.
We also appreciate you noticing the donation option — it’s something we’re proud of. Thank you for your support, and we look forward to welcoming you back again soon 😊
The whole site is dropshipping - STAY AWAY
The whole site is dropshipping, all of the bands can be bought from AliExpress for 5% of the price….STAY AWAY or better yet buy from Ali Express, my watch strap £60 on their site, £15 from AliExpress
13 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
HI Kenneth, Thank you for sharing your thoughts.
We understand that similar-looking products can sometimes be found on different marketplaces at different price points. Our pricing reflects more than just the item itself — it includes quality checks, product testing, customer support, and service before and after purchase.
That said, we respect that everyone shops where they feel most comfortable. We appreciate you taking the time to leave your feedback.
Odpowiedź od Astra Straps
Hi Chris, Thank you for your review.
We’re really glad you’re happy with both the strap and the service. That combination is always our goal.
We appreciate your support and hope you continue enjoying it every day.
Great Products & Customer Service
Generally, the time from ordering to receiving it takes longer than expected these days, but the watch straps are worth the wait. I have purchased many and they are high quality bands which look and fit great. It’s a 5 star product. The customer service is also 5 star. My questions are always answered promptly and the company is sincerely interested in ensuring customer satisfaction. I did knock a star off for the shipping time but if you’re not in a hurry I highly recommend Astra Straps. You won’t be disappointed!
2 lutego 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Frank, Thank you for such a thoughtful review.
We understand that delivery time can feel longer than expected, and we truly appreciate your patience. It means a lot that you feel the quality and fit make it worthwhile. Hearing that you’ve purchased multiple straps and continue to enjoy them really says a lot.
We’re also glad our team has been able to answer your questions quickly and support you along the way. That’s always important to us.
Thank you again for the honest feedback and for the recommendation. We truly appreciate your continued support.
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