My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
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It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
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Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was looking for a more flexible strap for my iWatch. Stumbled across this website and gave it a try. Love the band! Delivery was quick and ordering was pain free.

Odpowiedź od Astra Straps
My items we as described, fast shipping, and look great on!

Odpowiedź od Astra Straps
Purchased a strap as a gift. My wife did not like it so I requested to return and refund. After getting several offers which I did not want (replacement), I finally relented and accepted the 50% refund. This was Feb 20th. I have yet to see the refund and have been effectively ghosted. So my conclusion is the refund policy is not worth the virtual ink it’s written with.
Edited March 12 - after a couple follow ups I’ve now received my refund. I’ve changed the rating to 3 stars. The actual straps look like decent quality, so I can’t fault the product

Odpowiedź od Astra Straps
EDIT/UPDATE - it gets better. I just looked down at my bedroom wall and found the 3D watch cover attached to my baseboard. didn't even know it had fallen off so that's just great for keeping my watch screen protected. UGH..
very long delays hearing back from customer support. I bought 2 different types of watch screen protectors - the Petivi style has to be removed to charge the device (the site didn't indicate this) and after a couple of weeks I found the screen was less responsive - unknown if related to the Petivi. the "alere 3d" watch cover keeps lifting /bubbling. I posted 2 star reviews but neither appears on their site so they only post 4 and 5 star reviews. I indicated I would like to return the Petivi and I've had no response yet (couple days). currently I'm out about $60+ taxes
also - on my 2nd order I was sent a tracking number from Australia Post (I'm in Canada) then 2 different numbers, one wasn't active & the other indicated the item came from China.

Odpowiedź od Astra Straps
The quality of the bands are great. Shipping takes extra long. It was almost a month from my order that I actually received the items.

Odpowiedź od Astra Straps
Good selection of bands in size, material, and color. Good prices. Fast shipping.

Odpowiedź od Astra Straps
Beautiful leather band for my watch. Quick processing and shipping

Odpowiedź od Astra Straps
I bought 3 bands for a Samsung Galaxy 5 pro. I got one leather with magnetic hold and it is surprisingly strong enough to get thru a normal day around the office, now I work in an office as well as the pool deck and I did not wear that band in the water and I honestly don't ever plan to spend a lot of time in the pool with that band but I'll update if something happens otherwise I think it was a very good choice. I also got a green fabric band with Velcro and I just put this one on but so far it is very comfortable and secure I'll let you know more when it gets wet. And the last one I got has been my favorite by far it is a stretchy white with all the rainbow colors on it I like it because it is stretchy but also very secure. I really like the clasp that is on it. There are no magnets or Velcro it is a neat and very secure clasp that holds tight. I've been wearing that band the most (everyday for the last 26 days )and it hasn't got loose or started to fade in anyway even after being in the chlorine pool every day. I also found that it was very easy to change out the bands they clip together very easily.

Odpowiedź od Astra Straps
DO NOT BUY, DO NOT BUY X 10 - FROM ASTRA STRAPS
Now looking at the most recent reviews, I'd wish I'd given this company a very wide birth, never again. Please don't make the same mistake.
Received the item, but didn't like it. The buckle was too bulky and rubbed my wrist so wanted to return it. Like another reviewer said, I've had countless messages back and forth trying to not let me send the band back (you got to ask yourself why!).
First email offering pay us £10 more and will send another band of your choice (and keep original), I said no I want to return the item for a refund. Then got a further message 30% refund, said no to that, then 50%, I said no thanks. I then said okay give me 70% and it's a deal otherwise give me your return address (which again seem to reluctantly to give for some reason) now I've not had a reply (Sherwin was the contact at the company).
Looking at all these reviews leads me to think these guys are to be avoided at all costs. They DO NOT honour their return policy although they preach how amazing it is if there's ever a problem. Family business, celebrity recommend, blah, blah yeah right. DO NOT BUY.
I will be contacting my bank, like another reviewer did to see what they can do. Probably nothing, but hey.

Odpowiedź od Astra Straps
Good quality bands, sturdy and well priced. Fast shipping

Odpowiedź od Astra Straps
The bands were good quality and cute. I received them in a reasonable amount of time.

Odpowiedź od Astra Straps
The customer service is excellent. When they say they want you to be 100% satisfied, they aren’t kidding. I ordered a strap that I did like but I thought they sent the wrong color. Turned out that it was the right color, it wasn’t what I was expecting. They didn’t argue and helped me out and I got a different strap of a color more to my liking. In addition to the customer service being great, the strap are very nice quality and design. I am happy with the product and the company.

Odpowiedź od Astra Straps
You have a nice selection of bands that are of great quality. Your prices are great as well.

Odpowiedź od Astra Straps
The website is very easy to use, with the bands categorized by watch type and desired style. The quality of the product is nice too. Only complaints are that shipping could be quicker (took the BFE shipping partner over a week to get the package to the post office) and it would be helpful to have some instructions regarding how to adjust & install the watch bands.

Odpowiedź od Astra Straps
I love the quality of the product, and the watch band arrived in a timely fashion.

Odpowiedź od Astra Straps
Got strap what i ordered in a timely manner

Odpowiedź od Astra Straps
I recommend Astra Straps with the highest grade!
Their continued kindness and and their desire to provide me with the "PERFECT PURCHASE " HAS GONE WAY ABOVE AND BEYOND MY EXPECTATIONS!!
THANK YOU IT HAS MEANT A LOT TO ME.
ITS NOT ABOUT A WATCH STRAP TO ME. ITS ABOUT MAINTING MY DIGNITY.
THANK YOU!!

Odpowiedź od Astra Straps
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