Apricoat Recenzje 

I ordered one of the Adventure jackets and one of the Adventure trousers back in August 2023. They took a little time to arrive to the UK from the USA, but I really liked both, but in particular the trousers, of which I ordered two more pairs in November 2023. So far I have not received this second order, despite the money having been taken nearly three months ago.

Apricoat have a support contact email address on their website and when emailed, you get back an automatic reply stating that they will be in touch within 24-48 hours. That does not seem to happen, which is not impressive. I'm hoping that by posting here, I will get a more helpful response from Apricoat, and if so, will update my rating.

Update: I've now had a response from Apricoat and they have initiated a refund. It seems that there is an issue with stocking their European distribution centre and, while they are working on a solution, they don't know how long that will take.

The products are great! Great prices and great deals!

Great product! Fast shipping!

Great shirts,comfortable and mtb friendly !

It seems to be becoming quite an issue with a lot of these small companies, that being their customer service or rather lack thereof.

I ordered two coats from this outfit, one for me and one for my lady, I got no communication that they in fact did not have hers in stock, until I inquired about the order and if the Shop app was correct in its information telling me that it had partially shipped, and was informed that yes her jacket is out of stock, they offered a substitute and a 20% discount which I’m not interested in, we had been looking for like EVER for a pink one which they had she had her heart so set on it and now it’s crushed.

I just received mine but will be returning it on principal, they should have contacted me before they shipped anything so I could have told them then and there to just cancel the order, now I have to spend my time to go through the trouble of returning it.

First jacket as too large. Easy to replace and the product is excellent.

Never received purchased items, billed immediately no updates from vendor

My money was taken but my coat was never shipped. I was told they were moving their warehouse to the US and my order was delayed. After almost three months of waiting, contacting them and listening to their nonsense, I finally demanded my money back, which was promptly done. Meanwhile, they are still selling the same coat/colour and size on their website. I purchased the Adventure coat a couple years ago and love it, hence the three star rating.

Your response was clear, respectful and helpsful.

I just got it after New Year and I Love it . Nice materials and it look very nice.

the inner seam split in several locations after wearing the pants one time. I would have expected better quality for the price that was paid.

I ordered two items Nov 26/23. I received a confirmation of the order having been received and my credit card was charged. On Dec 6th I sent an email to Apricoat asking for an update as to the shipment details. On Dec 13th I sent another email.
On Dec 14th Apricoat advised me that the jacket I had ordered was out of stock and offered the mens jacket instead to which I immediately advised that I did not want this and asked for a full refund for this as well as the other item I had ordered. It is now Dec 28th; I have sent 2 other emails asking for a response and confirmation that a refund is being processed.
As of today, I have yet to receive a reply. Apricoat has taken my money - US$219.00 - and to date still has it and I have no merchandise.
Tricia B.

It’s been about 4 weeks since I placed my order and while I’ve been charged for the product there hasn’t been any email regarding status on stock or shipping.

I ordered the light blue - you sent navy blue. I can't be bothered to go through the hassle of returning/exchanging.

I haven't received my purchase yet and it's been several weeks since I placed the order.

Easy web site to navigate. check out was simple and tracking was always up to date.

Your customer service is non existent! I've been trying to return a jacket I ordered by mistake for a week and have received no response from you

Still not shipped after5 days and paid express shipping. Emailed and no response. Poor customer service.