Ordered over a week ago. No timeline shown for shipping. I’ve ordered before from Apricoat before and in those transactions I would’ve received by now or at least have shipping information. It’s the h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a jacket on 13 September 25, but I haven't received anything yet. Despite sending numerous emails to their support center asking for information about the shipment, I haven't received any r... Zobacz więcej
Apricoat - please be aware their customer service does not answer their support emails do not respond but they DO take payment from your credit card with no jacket processed or posted. Trying to so... Zobacz więcej
Ordered a yellow coat which was shown on the website, and which I had received offers on. Turns out that it is not available. I have been offered it in another colour shipped from US instead of EU and... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- również w kategorii:
- Sklep odzieżowy
Napisane przez firmę
Creating unique outdoor products for adventure-centric people. 🏔 #adventurefurther
Dane kontaktowe
Stany Zjednoczone
- support@apricoat.com
- apricoat.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
No timeline on when I’ll receive goods, but received email on how product is
Ordered over a week ago. No timeline shown for shipping. I’ve ordered before from Apricoat before and in those transactions I would’ve received by now or at least have shipping information. It’s the holidays so I’ll give Apricoat some benefit that maybe that is what is occurring, but I don’t like when company’s send a “how’s our product” before I ever even receive it.
How can I review something I have not…
How can I review something I have not received? I placed my order 10/26/23 and it is currently 11/14/23 that’s almost 20 days. My order details said I would be receiving my order in 5-10 days
Fantastic
Fantastic, personal customer service and stylish, well-made, incredibly brilliantly designed jacket. Can’t recommend it enough!!
Best Mid-Wright Total Utility Jacket
I LOVE the Women’s Adventure Jacket so much that I had to buy a second one in black. I originally purchased the grey one and get compliments on it often. I have other black jackets which is why I chose grey, but since I wear this one more than any other coat I have I decided it made sense to buy the black one too. Couldn’t be happier!
The coat I bought is the best active…
The coat I bought is the best active wear coat I have ever purchased. The quality exceeds any prior purchase of this type by quite a bit. I had to exchange for a larger size and the rep was easy to work with. Highly recommend!
Great products and good service
Multiple purchases and still love their products
I have already purchased their adventure 2.0 and eco down jacket. And just recently purchased their backpack. All of their products are high quality, comfortable, and easy to use. They did an awesome job hiding and adding a plethora of pockets all over the jacket. I love the fit of the products and the feel of the material. Lastly, the customer service is very helpful and responsive. You won't go wrong purchasing from Apricoat.
Ordered a yellow coat which was shown…
Ordered a yellow coat which was shown on the website, and which I had received offers on. Turns out that it is not available. I have been offered it in another colour shipped from US instead of EU and that Apricoat will in in this case cover import duties. That is fine, and good service, but I am still dissatisfied that a produkt promoted on the site is not available even though it never said it was unavailable on the ordering site.
Extraordinary client service
Extraordinary client service. Very polite, got everything done that i needed. Really felt like there is another human being on the other side that is genuinely trying to help you.
First, Second, Third and Fourth Apricoat!
May 24 UPDATE: It's been months, and customer service stopped replying about the backpack, which was never shipped. BIG disappointment.
I got my first Apricoat (Adventure 2.0) at their first Kickstarter. And my second (EcoDown) when they launched their second Kickstarter. The Adventure Pants I bought together with the URBN Traveler backpack, which I'm anxious to receive.
Well, coming back so often shows I've really liked the brand. Products are great! Price is OK, and quality is on par with the big global players. The jackets are really well though through, and besides a couple of suggestions (double zippers, finishing on the gloves, and I'm not a fan of the vertical pockets on the pants), they're easily my favourite jackets !!!
This was m second order still got one…
This was m second order still got one more for sure maybe two more items on site i want plus another suit hands down VERY GOOD EQUIPMENT LOVE IT !!
The jacket itself is great and a good…
The jacket itself is great and a good buy. The only issue I have is that I have lost my hood and they cannot provide a replacement. For as much as I paid for this jacket, you would think you could by a replacement hood. I'm sure I am not the only one that has this issue
don’t expect to receive what you order
I’d like to review the product but it was never sent, I gave them weeks to do it too. They happily took my money but ignored me thereafter, do yourself a favour and buy from a proper company, these clowns can’t even open emails.
Placed an order
Placed an order, it never shipped, no one communicated with me until I reached out. Never heard if we came to a resolution because once again no one is communicating with me. It's obvious that customer service is not on the agenda for your organization.
Started off shaky..but
Heard about the Apricoat...needed one for a cycle trip.
Ended up ordering a few more items..somehow clicked on the wrong size...seconds after placing online order, sent email to company to please change size before shipping..received automated emails but no real response for about 4 days. Called customer service line 7x or so and heard 'we are now unavailable'..Gave up. After 4 days, Cust svc contacted me and was right on top of things. Promised a no cost return label for the 1 item and Apricoat was very on top of all after that.
Got the coat and and I love it. Socks were nice and shirt arrived after return and size and quality were what I'd hoped. Loved the coat! Answer your phones over there and you'll do well, Apricoat!
Amazing item.
What Refund??
Jacket fit tighter in the body then expected. Not breathable, no ventilation, felt like a baked potato while wearing it.
Thought I would save a couple bucks and buy directly from the company... Much to my dismay when the item didn't fit the way I would like I tried to return for refund, but since I received a discount when buying they would only return for store credit or a different size. However, I could've bought on Amazon for 20% off with free returns. Stupid policy that is not well published. Never again with this company.
Apricoat products are great
Apricoat products are great! Their coat/jacket kept me comfortable and warm when snowed in. That’s saying a lot for a SoCal boy! Their pants are very comfortable and allow freedom of movement. Socks are great too! They take pride in what they design and make and stand behind it all. Great company. Great products.
Great Coats
Both my son and his father loved their coats. Great for trekking and rainy weather.
Doświadczenie Trustpilot
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