Elfsight Recenzje 175

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I use Elfsight to pull reviews for our holiday let through to our website. The widget is super-easy to set up and customise. I recently needed to change it so it links to our Google Maps account. I ha... Zobacz więcej

Oceniono na 5 z 5

We signed up for an Elfsight account thinking it was just another great online service that worked well. It turned out to work far better than it should, being extremely simple and intuitive, but what... Zobacz więcej

Oceniono na 5 z 5

Discovered we renewed our annual subscription for a package we don't use. Contacted Eflsight chat who pointed out this discrepancy, and better yet, provided online instructions as to how we can change... Zobacz więcej

Oceniono na 5 z 5

The team at Elfsight are incredible with their customer service, and the company is forward-thinking. We use their software in a slightly unconventional way, and every single time I need an adjustment... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Elfsight widgets help 2,000,000+ website owners to increase sales, engage visitors and collect leads. Ready-to-use soultions to save your time and money for growing your business.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

175 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Scam 'Views'

We installed the Elfsight Google Reviews widget on our website. Our Google Reviews were displaying nicely and we were happy... Less than 24 hrs later we got an email "you've reached 70% of your view limit". This was strange as our website was still in the build phase and had not even been launched, basically nobody was 'viewing' the site except a few devs working on the site.

150+ views in < 24hrs on a site still in the build phase seemed very fishy, so I emailed customer support and did some digging how their 'view' count works. Basically, how Elfsight 'counts' 'views' is a SCAM.

Elfsight counts a 'view' as whenever a page loads with their widget installed on. Even if its the same customer (same IP address). Alas, a single customer can quickly rock up 20-50 'views' and burn through your view limit VERY quickly.

Hardly surprising as Elfsight adopt a 'pay per view' payment model, so they directly profit from 'views' of their widget. However the way they count 'views' is scandalous and ACTIVELY DISCOURAGES you from placing their widget on webpages that will get a lot of traffic (i.e. if you place your Google reviews on your homepage you will BURN through your view limit almost immediately).

In my book, having to 'hide' reviews from high traffic areas of the website is entirely counterproductive!

So despite the Elfsight app working exactly as intended, and being easy to install, we have removed it because there is NO WAY that we can verify Elfsights 'view' figure is accurate and therefore verify their pricing to us is correct. If they said views were 10,000 in 24 hours we'd have no way of confirming or denying this with any metrics typically recorded for websites. In short, they can charge you whatever you like...

1 maja 2023
Opinia niezależna
Logo Elfsight

Odpowiedź od Elfsight

Dear Adam,

Thank you for sharing your feedback. We’d like to clarify how our "views" system works. A view is counted each time a page with the Elfsight widget is loaded. To be fully open and transparent, our pricing page includes a note that explains what views are and provides a link to a detailed article so that our customers can fully understand our views metric.

As you correctly mentioned, "Elfsight counts a 'view' as whenever a page loads with their widget installed on." This isn’t a random figure—it corresponds directly to the number of page views on your website where the widget is installed. Furthermore, views are not counted for site owners who are logged into their Elfsight account, allowing you to freely test your site without consuming your views.

That being said, to prevent your own views or the views of your team from counting, you simply need to be logged into your Elfsight account.

We regret that this has caused any confusion. We aim to be fully transparent with how views are calculated and are always here to assist if something seems unclear. Please feel free to reach out to us at support@elfsight.com, and we will do our best to resolve your issues.

Best regards,
The Elfsight Team

Oceniono na 1 z 5

Scam, do not engage with them

Scam! Terrible UX pattern that makes you work first and pay later, absolutely awful business that takes advantage of users.

Despicable, unethical awful behavior.

16 marca 2023
Opinia niezależna
Logo Elfsight

Odpowiedź od Elfsight

Dear Cai,

We're sorry to hear that you feel this way about our service. We strive to be as transparent as possible, which is why we offer a free demo of our product. This allows users to explore all of the features before deciding whether or not they want to subscribe.

We believe that giving users the opportunity to try our product first is a fair and honest approach. It wouldn't be right to ask customers to pay for something without understanding what they're getting.

If you have any specific concerns or issues, we'd be happy to discuss them further. Please feel free to reach out to us directly at support@elfsight.com referencing this review, and we'll do our best to assist you.

Best regards,
The Elfsight Team

Oceniono na 5 z 5

Superb Service.

Superb, easy to use and install that even transforms a site on blogger. The people at Elfsight have been really helpful, easy to talk to and so nice to be able to actually talk to actual person and them actually listen.

Totally recommend.

10 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

The bad reviews on Trust pilot are undeserved.

I don't think any of the 1 to 2 star reviews are deserved at all on this site hence why I am writing a review of my experience. If you don't expect to pay for widgets that literally save you hundreds or thousands of dollars in custom coding work, then you shouldn't be using this tool. I am a Wordpress website designer with 10+ years of experience, and the library of widgets available through Elfsights has not only saved me thousands of dollars whether it be paying for individual plugins to do the job or for custom development work I would have to outsource. The tools on this website are best used for web professionals in my opinion, and if you are trying to run a business appropriately it's probably best to hire a web professional to save yourself time and money and not blame the tool because you don't know what you're doing. If you are a web developer looking to speed up your development time with a suite of high quality no code widgets I highly recommend giving Elfsight a go.

1 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

I have been using elfsight for 1,5…

I have been using elfsight for 1,5 years now, and can say that I am outmost satisfied with the product.
Tons of different widgets. I you feature comparison, google reviews, facebook reviews, countdown timer. They all have a great design and are easy to configure.
Very simple to implement on your website.

29 listopada 2022
Opinia niezależna
Oceniono na 2 z 5

Widgets are not permitted.

Elfsight sells a widget for displaying Trustpilot reviews. However this widget is not permitted by Trustpilot and they will threaten to disable your account if you do not remove the widget. Had I paid yearly, this would have resulted in a loss of income.

16 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Adore Elfsight

I adore Elfsight, I am on the developer account and as such this gives me 5m views per app refreshing monthly. This is perfect for me as, aside from being a property photographer for holiday accommodation, I also build websites for many of those same properties. Lots of those use review websites such as TripAdvisor and Google Places, and as such I can offer them... for a fee, reviews feeds on a per annum basis. It is perfect. It also enhances my own website too that is based on Shopify and otherwise not possible to achieve that easily otherwise.

Brill service, and community.

21 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Big selection of widgets and a great customer service!

Great Service!
For an acceptable price you get a lot of widgets, almost everything I need I get from elfsight.
Sometimes their interface can be a little unstable, but the support is really good. I had a small problem with it for 2 times and both times the support replied within 24hrs and solved my problem while being really understanding and caring.

All in all great service, would recommend!

8 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

False views leading to costs

The business model for this company is simple, it is a pay as you go review widget to display reviews and star rating on your website.

They charge based on views, not unique visiters but views, ie page loads, so one visitor can easily take up 20 views from your allowance.

This is all great for small businesses to utilise a pay and go system, however in reality it is not the case.

We have the 5000 packages and noticed it depleted very fast, with our web stats showing only a few hundred-page loads we were suspicious, cancelled our subscription and contacted support who said that the views were accurate.

As we removed our subscription our widget was left to the free 200 views per widget. We remooved the widget from our site entirely and installed starfish reviews system instead. We continued to get emails over the next few months explaining that we had used up our view count and asking us to upgrade, upon logging into our account we could see that some how we had people load our review widget on our web page, but yet the widget had not been installed for at least two months by this point.

Before anybody threatens any legal battles, we can prove what we say here and were happy to provide this to anybody including readers of this review.

Obviously, by this stage, it was clear to us, that at least with our widget, Elfsights services were making up false views in order to capitalise (in our opinion, the evidence shows this).

I would not recommend their services, as their services make up false views to obtain more money from you every month.

It is a scam.

14 grudnia 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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