American Fizz Recenzje 

187
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company with a great selection of goods, dates are always long unless stated otherwise on the store (Sale items) and the prices are very competitive compared to other similar stores. I've m... Zobacz więcej

Oceniono na 2 z 5

Ordered some popcorn salt and there was no mention of best by date on the wesbite. Received it and it had 3 weeks left until past best... Bit poor considering it's something that won't be used on a da... Zobacz więcej

Oceniono na 5 z 5

I was soo apprehensive to purchase through American Fizz!!!! I appreciate when others write reviews so hence mine. I ordered Wednesday and received by Friday. The items were clearly labelled if quick... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After reading a lot of negative reviews from this place I was a bit worried but everything came well in date (apart from items clearly advertised as past best before date). Drinks were well packaged,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklepy ze słodyczami
  2. również w kategorii:
  3. Importer
  4. Jedzenie z dowozem
  5. Sklep spożywczy dla smakoszy
  6. Sklep ze słodyczami

Napisane przez firmę

americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ---- Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best range of products from across the world! Whether you're looking to sample American candy you've not tried before, enjoy a can of your favourite American soda, or find that product you became obsessed with on holiday, we've got the range to delight your taste buds! American Fizz is passionate about bringing the American food and drink experience to the UK, without the inflated prices. Not only is our range the largest in the UK, it is also the very best value. We cater to everyone, from those looking to try American food and drink for the first time, to expats living in the UK craving a taste of home. We've got over 2,500 products in stock right now for you to choose from including confectionery, soda, snacks, groceries and more! We also sell an amazing range of American gift hampers and trays which make perfect presents for friends, family and colleagues! Not sure which to choose? Get them an American Fizz gift voucher instead! If you love a bargain, we sell any past best before or cosmetically damaged products in our Clearance Zone at heavily reduced prices!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

187 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Free delivery isn't actually free!

Better stock availability than competitors, fair pricing and orders are usually well packaged. Delivery dispatch is fairly slow but good tracking once dispatched.

That said, selecting free delivery now results in an email sent a week later asking for an extra £5! Apparently their terms and conditions are going to be updated to reflect this but as yet, I was sold free delivery and then charged £5 before my order would be dispatched. No big deal, but all rather dishonest. I hope it isn't a sign of things to come.

24 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Lucky to have a place like this

They have FAR better prices than any competitors and they're shipping - even during covid - is great. The only note I have is that they tend to package everything into one crate which can make it obscenely heavy and they have no 'pre order' system nor any sort of pattern or logic to what they get in next; you just have to check back frequently for the items you want. Arguably a pre-order system would be better for them as they could count easier on future sales but alas, they haven't gotten to it yet. Either way, their prices are awesome and having ordered from there more than a dozen times I'd highly recommend them.

11 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Wouldn't bother if i knew...

Good stuff, poor selection at the time, can't be helped.

I got the order, a treat for my daughter and I, 3 items missing... Fair enough

Dropped them an email. They sent a refund for one item, albeit a penny short - no argument over 1p - as for the other items, nothing. Emailed again, two days still nothing... Over a sake of a couple a couple of items.... But nothing. Emailed a second time, still no reply

NOT IMPRESSED won't be using again

8 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent Service from an Excellent Seller.

Cannot fault this company. Excellent service, lovely products. Wide choice of products. Excellent customer service. Items are always fresh, in date and well packaged. They have kept on working throughout the Covid-19 Pandemic, which says a lot about them. Excellent feature of alerting customers when out of stock products are back in stock again. Give them a try, you will not be disappointed. Have been buying from them for quite some time now and are very reliable.

3 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

Amazing Prices & Amazing Products!

I ordered a large amount of items. Took over a week to arrive but due to the circumstance, that was expected. Great communication once I had contacted them regarding my order. Shipped and came straight away the next day. Amazing prices & amazing products. Will definitely shop there again!

27 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent assortment & prices

Excellent assortment and the best prices I could find for USA candy in the UK. Delivery was very quick and packaged neatly, all of the products were brand new and in date.
Very professional and trustworthy seller.

26 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service, good quality products.

I was skeptic to order at first as this was a new website i hadn't tried before but im glad i went through with it. I managed to get hold of snacks you can't get over here (green tea pocky, choco twinkies, jalapeno pringles etc) and for such a cheap price too.
I enquired over email as i was anxious and they were fast to respond, so i appreciate that.

I will definitely be shopping here often now. Thank you!

14 kwietnia 2020
Opinia niezależna
Oceniono na 1 z 5

AmericanFizz

Don't waste your money. I bought a £30 extra special mystery box. Nothing special inside unless you love Snickers a full box of them! M&M's different varieties of the same. Yes, you guessed it more snickers! 2 packs of Starburst.
Then to top it off when you open a bar they are white chocolate. So not only do they rip you off and give you no variety, they give you 99% peanut-based chocolate bars, that have not been stored in a cool dry place!!
I will not order from you again.
Go to Candy Hero's, they give you a better choice of items in their Mystery box.

26 marca 2020
Opinia niezależna
Oceniono na 5 z 5

American Fizz

I've browsed this site many times in the past but finally decided to make an order, and a large one at that. It was dispatched two days later and arrived the very next day after that and was very well packed with all the products in mint condition with long expiry dates, Faultless. Very pleased.

There was an issue where one of the products I ordered was out of stock so they contacted me personally offering a replacement product of my choice to the value or a refund which I thought was amazing since a lot of companies will just ship your order out with a missing product and hope you don't notice. So very happy with the customer service provided.

My only gripe would be that a lot of products that I was interested in on the site were out of stock so I settled for different flavours etc than the ones I wanted which was okay but I'm sure if I put in a stock request they would do their best to get them in.

So overall I'm very happy with their service and will definitely use again in the near future and will recommend it to others as well. Thank you!

20 lutego 2020
Opinia niezależna
Oceniono na 5 z 5

brilliant!

I’ve ordered a few times now, always had quick service and my items have arrived packaged incredibly well! Everything wrapped safely and always arrives in good condition. I love the choice and variety available as I don’t know anywhere else in the UK that offers such a diverse offering, I know there is often a few items out of stock but I’ve found this to be topped up regularly! It’s worth paying a little bit extra than if I were buying English goods because it tastes better..and I wouldn’t be able to get these items for this price anywhere else. Thank you so much!

11 lutego 2020
Opinia niezależna
Oceniono na 5 z 5

Ordered from them a couple of times…

Ordered from them a couple of times now, as they have the widest range of American root beer. Parcels of glass bottles and cans always arrive well packaged (maybe too good) and happy to shop with them again.

21 stycznia 2020
Opinia niezależna
Oceniono na 2 z 5

Absolutely abismal customer service

Absolutely abismal customer service, waited over a week for my parcel do be dispatched, emailed, Facebook messaged, called before it got sorted, ther was a supposed problem with the label machine, but sundenly it worked when I Finally got through on the phone, and not even an apology as it will be 11 days from when I ordered till I receive the items, fully understand that it was busy because of black Friday, but I had to pay 10£ for a 2 day delivery service that I clearly never received

6 grudnia 2019
Opinia niezależna
Oceniono na 1 z 5

Rude and ignorant

I have shopped many times on their site and WOULD HAVE considered myself a valued customer.
Today I added over £50 of items to my basket then went to checkout and it didn't offer free delivery. I asked them about this on social media and they told me it had to be £50 before VAT. I questioned this, as the shopping cart clearly showed it was over £50 when I was shopping, and they proceeded to reply essentially mocking me for not understanding that some things are 'vatable'!! So rude and unnecessary, I'll stick to other American importers with better customer service skills from now on.

28 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Can't give 0 stars but there not even…

Can't give 0 stars but there not even worth ons star. They're scammers! They sent you fake usa products and when you point it out, there nowhere to be found. Very bad costumor service, when you sent the products back, you don't even get your money back! SO DON'T BUY ANYTHING HERE

26 listopada 2019
Opinia niezależna

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