American Fizz Recenzje 

187
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company with a great selection of goods, dates are always long unless stated otherwise on the store (Sale items) and the prices are very competitive compared to other similar stores. I've m... Zobacz więcej

Oceniono na 2 z 5

Ordered some popcorn salt and there was no mention of best by date on the wesbite. Received it and it had 3 weeks left until past best... Bit poor considering it's something that won't be used on a da... Zobacz więcej

Oceniono na 5 z 5

I was soo apprehensive to purchase through American Fizz!!!! I appreciate when others write reviews so hence mine. I ordered Wednesday and received by Friday. The items were clearly labelled if quick... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After reading a lot of negative reviews from this place I was a bit worried but everything came well in date (apart from items clearly advertised as past best before date). Drinks were well packaged,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklepy ze słodyczami
  2. również w kategorii:
  3. Importer
  4. Jedzenie z dowozem
  5. Sklep spożywczy dla smakoszy
  6. Sklep ze słodyczami

Napisane przez firmę

americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ---- Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best range of products from across the world! Whether you're looking to sample American candy you've not tried before, enjoy a can of your favourite American soda, or find that product you became obsessed with on holiday, we've got the range to delight your taste buds! American Fizz is passionate about bringing the American food and drink experience to the UK, without the inflated prices. Not only is our range the largest in the UK, it is also the very best value. We cater to everyone, from those looking to try American food and drink for the first time, to expats living in the UK craving a taste of home. We've got over 2,500 products in stock right now for you to choose from including confectionery, soda, snacks, groceries and more! We also sell an amazing range of American gift hampers and trays which make perfect presents for friends, family and colleagues! Not sure which to choose? Get them an American Fizz gift voucher instead! If you love a bargain, we sell any past best before or cosmetically damaged products in our Clearance Zone at heavily reduced prices!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

187 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
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Oceniono na 5 z 5

excellent

I have shopped with this company for years! from when it was quite a small business to now with thousands of products and stocking other businesses. It can be frustrating that orders don`t get shipped as fast anymore but lead times are clearly stated. The prices are the best I have found for imported goods too. I usually order every month and on rare occasions I have a problem it is never any issue to sort it out fast.

17 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Customer service absolutely appalling

Customer service absolutely appalling. Placed order well in time for Christmas delivery. Chased when order did not arrive on the date , 5 days only after point of order as stated on their website site when ordered, only to receive an email stating it will now be delivered after Christmas. Requested refund no response and no phone line pick up. Now having credited card company reclaim monies back . STAY AWAY FROM THIS COMPANY.

19 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Placed my order 13 dec and there was…

Placed my order 13 dec and there was nothing to say it wouldn't be here for Christmas. Messaged them yesterday and was i wont have it for Christmas as they are currently dispatching orders from the 8th and 9th Dec. So annoyed 😒

19 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Fantastic service Kirsty

Placed an order over the weekend for a Christmas present, Spoke with Kirsty and she was extremely helpful nothing was too much trouble excellent service will be using this company again
Highly recommended
thanks again Kirsty

16 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Great service and delivery

First time ordering from them an I was thoroughly pleased all-round. Prompt service, support and delivery. Everything perfectly packed, labelled and delivered without an issue. Would definitely recommend them!

24 listopada 2020
Opinia niezależna
Oceniono na 4 z 5

Despite COVID

Despite COVID , the delivery was quick and was kept updated on email with tracking numbers ,
However the only reason why I would not give it 5 stars , is one of my items came and was expired 3 months ago
Great company but work on not sending us expired products

30 października 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent all round

Have recently been writing quite a few negative reviews for other companies sadly lol but just wanted to highlight how happy we are with our order from American Fizz.

Firstly items proefessionally packed and extremely well, crisps in separate double padded box and everything else compartmentalised.

Also received this nice and quick less than 3 days from ordering and delivery with a tracked fed ex service.

Good to see some companies keep up their high standards in difficult times.

Excellent products and by far the best place to get your American snacks in the UK.

Well done American Fizz!!

22 października 2020
Opinia niezależna
Oceniono na 5 z 5

I love American Fizz.

I love American Fizz.

I haven't been able to find a american store across the UK that sells snacks/drinks/treats and etc for a good and reasonable price. I've only ordered from them twice but both experiences have been extremely positive and I haven't any issues at all.

21 października 2020
Opinia niezależna
Oceniono na 5 z 5

American Fizz- 5 Star

American Fizz: 5 Star

Ive read the reviews below & i completely disagree with the lower star experiences on the basis of my own.

-Delivery arrived on time (update on progress via email and tracking numbers provided).

-Product came undamaged and has a good expiry date for consumption.

-In conclusion; I will be buying from these guys at American fizz again in the near future for sure.

14 października 2020
Opinia niezależna
Oceniono na 3 z 5

Selfish business

Ok so firstly I arrived on this site and it was all boom in your face look at me promotional offers of free delivery’s on free orders, many choices of items ranging from home cooked food to crisps, An extremely appealing site or as i would call it the calm before the storm, I made 7 orders with this company in the space of 14 days, I paid for every single delivery, I got no promotions or discount codes which is very unfair when placing so many orders in a short time.
The items all arrived perfectly packaged in fact the packaging was amazing as my orders contained many things ranging from cakes to pop to crisps and sweets, everything was in good order although a few items in every order was out of date!! Pretty vile to be honest, some had a week date left, some tasted old and damp!
I also decided to message the company Via Facebook seen as though they never responded to my emails, I requested a discount coupon or a loyalty scheme, they simply said no discount offers available or free delivery, no sorry!
I responded to them and they read it and never even replied!
That to me when spending over £300 with them is disgusting and they do not value their customers at all, no discounts. No loyalty, no responses and sent out of date goods charged at full price!
I’m done with this site!
Improve your customer service and stock rotation

8 października 2020
Opinia niezależna
Oceniono na 5 z 5

Great!

Have had nothing but good service from American Fizz. Ordered a few times from them and they have always delivered and all products have been good. Not sure why so many bad reviews. My last order was a large order with lots of bags of crisps and it was all packaged securely. This place is the reason why I'm getting fat over lockdown (not their fault, mine) but at least I'll have some insulation for winter. Thanks for bringing USA snacks to this side of the pond.

22 września 2020
Opinia niezależna
Oceniono na 1 z 5

Robbed of £60

Robbed of £60, not received anything, ordered 11 days ago. Even paid £8 for postage that should have been free. Avoid at all costs

7 września 2020
Opinia niezależna
Oceniono na 5 z 5

You have gained a new loyal customer.

So I ordered a LOT of stuff including 4 cases of mountain dew (50 cans). The order was received within 4 working days, all brilliantly packaged. The customer service is exceptional. All items very reasonably priced so happy. This was my first order but you have a loyal customer now. Ps I've not told my husband how much I spent so let's keep that between ourselves.

2 września 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent service and products

Given the current pandemic I wasn’t expecting my order to arrive as quick as it did. Fantastic delivery time, kept informed via telephone about a product change and excellent quality of products. After laying everything out to see what I purchased I certainly feel I got a lot for my money. Will absolutely use this company again.

1 września 2020
Opinia niezależna
Oceniono na 5 z 5

Awesome - kids loved it

Our local convenience store sells a few bottles of Calypso, so for the twins birthday I thought I’d buy them a wider range. Shipped very promptly arrived in perfect condition well packed. I just wrapped the outside of the box, and both boys were blown away. Two very happy 15-year-olds, and this was certainly the best present even though we bought them quite a few other good’uns.

30 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Fast and cheap delivery rates

Fast and cheap delivery rates. Excellent stock. Please buy more Polar. Just the only problem is the excessive plastic packaging which I can not recycle. Please change this.

23 sierpnia 2020
Opinia niezależna

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