American Cruise Lines Recenzje 

Overall very good. Staff helpful and friendly. All areas clean and neat. Staffing in dining room could have been a bit more speedy at time. Dining staff focus seemed to be on friendly at the expense of fast efficient service at time. Waiting more than10 minutes between cours s was too much regardless of cheerfulness.

Airboat excursion unique but could have been informative about geology and history of surroundings. Also this excursion was too long by about 40 minutes.

Variety for lunch menu in dining room might have included a lighter option each day. Some days did but others did not. Soup or salad is always welcome. For dinner , more fish options would have been nice, but im not sure what the season allowed

This was our 5th cruise and it did not disappoint. Staff was great, food was great and we met some wonderful people. Was disappointed that our itinerary was changed because of protesters but the places we went to were great with great tours. The historian on board was very friendly informative and did a great job. We booked our 6th cruise while on board to take advantage of the discount. One thing is more single rooms would be great. We met a traveling couple who required 2 single rooms and they couldn’t book a future cruise for a 2 plus years. So you lost them.

I USE A WALKER, AND THE STAFF COULD NOT HAVE BEEN MORE ATTENTIVE TO MY NEEDS. There were some passengers with wheelchairs and each person was given attention, courtesy and respect.

Food was of excellent quality and well cooked. Requests for changes were always met with a smile and “of course we can” My only critique would be that there was little lighter fare for those of us who are small eaters. I would have loved a bread and soup option for lunch….or maybe a something like a lemon mousse for dessert instead of cake, pies, ice cream.

Please, please change your current laundry pods for dye and perfume free ones.

My main criticism was the internet, which went in and out about every 5 minutes. It was exceedingly frustrating, and very surprising for a brand new ship.

Suggestions:
Server who takes order should deliver food
Send a suggested reading list before sailing
Longer bar hours in lounge
Thanks for great food, even on last night!
On departure Thanks to Alena and Glenn for taking care of Uber for us when taxi failed!

Excellent excursions, delicious meals and wonderful staff. Great balcony room.
Christopher from Goshen CT made experience on Sundeck Lounge extra special. Naomi and Libby made dining experience so special. Margie is a terrific excursion manager and so personable. Chelsea and Christian made everything so smooth including signing for our next cruise. Bill was an excellent lecturer…made history come alive! Reynard Thibedeau took great care of our cabin.

Very good food.
Was a laid back cruise and we were pampered the entire time.
Will definitely do a ACL cruise again !

The high point of the trip was the staff, from the captain all the way to the room steward and the dining room wait staff. Evening entertainment wasn't as spectacular as a large ocean cruise ship, but mildly entertaining nonetheless. More cruising time rather than docking would give more opportunity to watch the landscape unfold. Some shore excursions were not very exciting while some were really great.

Overall, we had a great experience being on a small ship for the first time. The accommodations were beautiful and very clean.
We enjoyed Rachel in the lounge on the first day. However, we thought that she was a little bit too much for the nighttime entertainment. She’s tremendously talented but honestly did not enjoy the evenings. Some of the other things were good like the hot chocolate bar, and the wine dancing.
We did enjoy all the excursions that we went on. Overall, we were very excited with our experience.
Our cruise director Donnie was amazing. He juggled 1000 balls in the air and 100 questions from cruisers all at the same time with a smile.
Andrea has a ball of fire is so much fun. Our housekeeper, Sophie cater to our every need. We dealt with Dakota for our evening meals and he’s a true treasure. Any and every cruise member always said hello with a smile.
We enjoyed it so much that we booked a cruise for next August.

The staff was very helpful and very kind

Awesome Cruise Line

The standard of the ship in spite of the age.
The crew were superb and worked tirelessly to make the cruise enjoyable.

You make it easy for anyone with a disability to travel. Everyone very helpful and always cheerful. Our server Libby went out of her way to give us a wonderful dining experience. Christopher was always kind and met everyone's needs.

Although it’s very expensive, the experience is wonderful. All the meals were excellent, and sitting in the top deck to watch sunrises and sunsets is soothing.

This was our third cruise on American Cruise lines, the service was excellent. they made all our arrangements, including airfare. we are already planning our next trip. Staff was wonderful and very accommodating. Booking process was so easy. Thankyou!

The crew works hard to be friendly and helpful. The food is top notch. They take care of all the travel details. I just have to show up at the right time. I'm not stressing over getting everything set up and taken care of.

Excellent staff. Cruise Director and Guest Speaker were exceptional. The food was very good and the Servers were also very good.

Personal attention to all passengers! Ready to help always! Wonderful meals ! No expected tips. Well organized

Great tours, great staff and great food.

Great people, great connections, great locations and a relaxed atmosphere. I can't wait for our next ACL cruise.