Our waiters werewonderful, kind and efficient. Zada was assigned our area, always very efficient and polite. On the fourth floor lounge area, Melissa was always on hand serving, smiling and working... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It is difficult to single out one reason we had a terrific time on our first cruise on the Snake Columbia river cruise. The food, staff, fellow travelers, guides, rooms, balconies, entertainment, si... Zobacz więcej
The staff was great. Very well trained & friendly. Here is a suggestion- there should be a representative from ACL at the hotel the night before the cruise. Set up a table & distribute the packets.... Zobacz więcej
Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by i... Zobacz więcej
Informacje dotyczące firmy
O American Cruise Lines
Napisane przez firmę
About Us
Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.
All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.
The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.
Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.
Napisane przez firmę
Dane kontaktowe
741 Boston Post Rd Ste 250, 06437, Guilford, Stany Zjednoczone
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Doskonała
11 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A wonderful experience
Staff members were so attentive, meals delicious, and excursions were very enjoyable. The our stateroom was very comfortable.
17 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew, food, and experience. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and food. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew. We hope to welcome you back aboard soon!
Great cruise
The itinerary and staff also there was always something to do on board
17 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and experience. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and excursions. We hope to welcome you back aboard soon!
Relaxing and as soothing as you want.
If you want a relaxing, quiet experience, this is for you. The crew is extremely helpful and patient.
A first rate adventure.
10 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and experience. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re glad to hear you had such a positive experience with our crew. We hope to welcome you back aboard again soon!
The area speaker gave a new outlook on…
The area speaker gave a new outlook on what really happened with the pilgrims and the Indians. The talk on what was the commercial trade of the area was interesting. Food was better than I expected. I thought housekeeping was a little slow but still fine.
17 września 2026
Excellent staff & crew
Excellent staff & crew. Everyone was extremely helpful. Michael was a great cruise director & Destiny was amazing & helpful. Eva was an amazing server & Bean was also very good. Colton was absolutely amazing!! Bradley, Jonathan, Doug, & Cory were all very helpful. Max & Pedo were also very good. Everyone was smiling & helpful. Food was excellent. Great, relaxing cruise
24 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful and relaxing experience with our team. We hope to welcome you back aboard again soon!
The staff was outstanding
The staff was outstanding, courteous and pleasant in all situations. The food was amazing as well as the service. Such a peaceful trip!!!
5 sierpnia 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re so glad to hear you enjoyed the relaxed atmosphere and had such a wonderful experience with our team. We hope to welcome you back aboard again soon!
The staff were attentive and helpful
The staff were attentive and helpful. I enjoyed learning about Washington and Oregon and the area’s geological past, the agriculture, and the historical significance of the area. The food was top quality.
23 sierpnia 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re glad to hear you enjoyed your experience with our team and learning more about the region. We hope to welcome you back aboard again soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and service. We hope to welcome you back aboard soon!
Customer focused
Great courteous, customer minded staff from the top all the way through. Comfortable ship, great food, and a variety of excursion options.
16 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re glad to hear you had a wonderful experience with our team and enjoyed your time aboard. We hope to welcome you back again soon!
Memorable Vacation
The ship was beautiful, new and clean! The staff was friendly, engaging and eager to please the passengers..We enjoyed the ships expert/ historian who also engaged with the passengers and was happy to answer questions and he even filled in as a guide when the guide didn’t show up
9 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re so glad to hear you enjoyed the ship, our team, and your overall experience. We hope to welcome you back aboard again soon!
The crew was super friendly
The crew was super friendly, accommodations, were great, food was fantastic, entertainment and enrichment was outstanding, and everything about the trip did not disappoint.
16 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with our crew and enjoyed your time aboard. We hope to welcome you back again soon!
Cleanliness
Cleanliness , wonderful staff . We only had one problem when we arrived in Alaska Junea airport . We had no one to greet us , and take us to the hotel . There were about 10 of us . We had to get a van driver to take us there. So we just tipped them off. That was disappointing . And when I had the chance to pick excursions , they were filled up . That was not excepted . All other were free and were good . We like the small boats . You get to know the people better. We already booked my next one for next Sept. 2027.
23 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback and for choosing American Cruise Lines. We’re glad to hear you enjoyed your experience overall and have already booked your next cruise. We appreciate you bringing these concerns to our attention and will share your feedback with the appropriate teams. We look forward to welcoming you back aboard soon!
The staff/crew are amazing
The staff/crew are amazing. The warmth and kindness they extended my mother and Aunt was exemplary. We will not cruise with anyone else but ARC.
16 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your kind words. We’re so glad to hear our crew made your mother and aunt feel welcomed and well cared for. We hope to welcome you back aboard again soon!
Great excursions
Great excursions. Wonderful talented entertainment and speakers. Great rooms and friendly staff.
23 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re glad to hear you had a wonderful experience with American Cruise Lines and enjoyed your time aboard. We hope to welcome you back again soon!
Everything was wonderful
Everything was wonderful! The staff is amazing and the food was delicious! Ya'll really know how to treat your customers! Love it!!
28 sierpnia 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad to hear you had such a wonderful experience with our team and enjoyed your cruise. We hope to welcome you back aboard again soon!
Overall very good
Overall very good. Staff helpful and friendly. All areas clean and neat. Staffing in dining room could have been a bit more speedy at time. Dining staff focus seemed to be on friendly at the expense of fast efficient service at time. Waiting more than10 minutes between cours s was too much regardless of cheerfulness.
Airboat excursion unique but could have been informative about geology and history of surroundings. Also this excursion was too long by about 40 minutes.
Variety for lunch menu in dining room might have included a lighter option each day. Some days did but others did not. Soup or salad is always welcome. For dinner , more fish options would have been nice, but im not sure what the season allowed
23 września 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.