Our waiters werewonderful, kind and efficient. Zada was assigned our area, always very efficient and polite. On the fourth floor lounge area, Melissa was always on hand serving, smiling and working... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It is difficult to single out one reason we had a terrific time on our first cruise on the Snake Columbia river cruise. The food, staff, fellow travelers, guides, rooms, balconies, entertainment, si... Zobacz więcej
The staff was great. Very well trained & friendly. Here is a suggestion- there should be a representative from ACL at the hotel the night before the cruise. Set up a table & distribute the packets.... Zobacz więcej
Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by i... Zobacz więcej
Informacje dotyczące firmy
O American Cruise Lines
Napisane przez firmę
About Us
Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.
All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.
The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.
Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.
Napisane przez firmę
Dane kontaktowe
741 Boston Post Rd Ste 250, 06437, Guilford, Stany Zjednoczone
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Doskonała
11 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the service, food and excursions, and we hope to welcome you back aboard soon!
Amazing Mississippi!
The river most of all! The staff on the Heritage was very friendly and helpful! Foods was delicious, accommodations comfortable. Already booked our next adventure with American Cruise Line!
26 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a wonderful experience with us and appreciate your continued support. We look forward to welcoming you aboard for your next adventure!
Everything was so organized
Everything was so organized. Starting from the airport to checking into the hotel the previous night. The transportation to the boat and our luggage was in our suite when we arrived. Once on board the meals and excursions were well communicated. We had a group of 10 and had the same waitress Elaina for all our meals in the dining room. She was topnotch! The food was excellent with multiple choices.
26 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a wonderful experience with us and appreciate you taking the time to share your feedback. We hope to welcome you aboard again soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the food, service from our crew, and experience. We hope to welcome you back aboard soon!
Margie and Victor were the greatest!!!
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a wonderful experience with our team. We hope to welcome you aboard again soon!
Service is great
Service is great, the team is especially caring and pleasant. We enjoyed the interaction with all of the staff. I was surprised at the number of young adults working to give the passengers such a great experience. We give high marks with all of the crew but we dealt a lot with Parker, Kay in dining room and Marci (sp ?) our cabin steward. They did a great job!
I was especially impressed with the way all of the crew handled the problems brought about by the Nor'easter Storm.
26 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a positive experience with our team and appreciate you taking the time to recognize our crew. We hope to welcome you aboard again soon!
The staff and the ship makes for a…
The staff and the ship makes for a great experience. Stand outs are Jasmine, Jonathan, Rei and Denay.
23 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad to hear you had such a wonderful experience with us. We look forward to welcoming you aboard again soon!
The entire experience was great
The entire experience was great! Booking was easy, ACL’s organization and scheduling was perfect, ship and crew were outstanding, and food was excellent. We enjoyed the enrichment discussions, which were interesting and entertaining.
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a wonderful experience with us and appreciate you taking the time to share your feedback. We hope to welcome you aboard again soon!
The experience was absolutely wonderful
The experience was absolutely wonderful! It was our first time with ACL, and I honestly can’t believe the level of service they provide. When we take another cruise, it will definitely be with ACL. All of the employees were wonderful, too! I can’t thank you enough for everything—you made our experience truly special!
26 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad to hear you had such a wonderful experience with us. We look forward to welcoming you aboard again soon!
Anniversary Cruise
One of the best cruises! Scenery, history, cuisine, service, entertainment, and friendship.
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had such a wonderful experience with us and appreciate you taking the time to share your feedback. We hope to welcome you aboard again soon!
Regular coffee
So this is our fourth cruise. And please get some regular coffee. And they don't have milk in the sky lounge. They have four different kinds. But regular whole milk should be the first thing to be on that table, not soy milk, not two percent, not goat's milk. Whatever you should have regular milk and regular coffee, not dark roast. New yorkers use dark roast, but most people have regular roast coffee. So I was disappointed with that. Every cruise has been like that, so I hope on my next one up in maine. You'll do that, put the word out, please. And thank you
23 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback with us. We look forward to welcoming you aboard for your next cruise!
There was nothing we didn't like
There was nothing we didn't like. Everyone was helpful and friendly.
18 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and experience. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and service. We hope to welcome you back aboard soon!
Great destinations
Great destinations, great accommodations and great service. We witnessed an area of the United States we hadn't seen or experienced,
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you had a wonderful experience with us and truly appreciate you taking the time to share your feedback. We hope to welcome you aboard again soon!
Awesome first time river cruise !
Great food served by a great staff. Friendly bartenders. An awesome cruise director. Friendly captain. Knowledgeable tour guides. Capable transportation people. Comfortable state rooms.
8 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re so glad you enjoyed your time aboard and had such a wonderful experience with our team. We hope to welcome you back aboard soon!
One negative that I forgot to include…
One negative that I forgot to include on my previous review: I would like to see bigger bath towels.
24 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We appreciate you taking the time to let us know your thoughts. We hope to welcome you back aboard soon!
An awesome experience.
The ship was lovely, the staff wonderful, the food delicious and the excursions interesting. Great trip.
24 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew, food, and experience. We hope to welcome you back aboard soon!
A wonderful experience
Staff members were so attentive, meals delicious, and excursions were very enjoyable. The our stateroom was very comfortable.
17 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew, food, and experience. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew and food. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew. We hope to welcome you back aboard soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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