American Cruise Lines Recenzje 

10 698
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our waiters werewonderful, kind and efficient. Zada was assigned our area, always very efficient and polite. On the fourth floor lounge area, Melissa was always on hand serving, smiling and working... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were both so impressed with everything! The friendly efficient personnel, the food quality!, the entertainment, the cleanliness, the excursions, plus the travelers’ friendly nature. We have to do... Zobacz więcej

Oceniono na 5 z 5

It is difficult to single out one reason we had a terrific time on our first cruise on the Snake Columbia river cruise. The food, staff, fellow travelers, guides, rooms, balconies, entertainment, si... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The staff was great. Very well trained & friendly. Here is a suggestion- there should be a representative from ACL at the hotel the night before the cruise. Set up a table & distribute the packets.... Zobacz więcej

Informacje dotyczące firmy

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O American Cruise Lines

Napisane przez firmę

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(10 698)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2585

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The great staff and crew……the amenities…

The great staff and crew……the amenities and food……the size of the ship……and the wonderful passengers that we traveled with

22 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad to hear you enjoyed the staff, food, and the intimate size of the ship. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

Another great ACL cruise

All the crew members were courtesy and friendly. They made you feel like you are family. The whole experience was wonderful. We always appreciate the great service provided by the coach company.

22 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad to hear our crew made you feel like family and that you enjoyed the overall experience. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

Great crew on American West

Great crew on American West. Kimberly, Jonathon, William, Drew, Marcus, Grace, Steven. Really would like to see you recycling at least the glass, metal and cardboard. How about packaging and donating leftover food to homeless or low income. Awesome trip crew, buses, excursions, loading/unloading luggage all dialed in.

22 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad to hear you had a good trip and enjoyed the crew and service. We also appreciate your suggestions and will share your feedback with the appropriate team. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

See the United States on American Cruise Lines!

American Cruise Lines is a wonderful way to see the United States. The ships and crew are always great. In fact, American Cruise Lines and the crews on board will try to meet any of their passenger’s special requests, and they are especially accommodating to older passengers. The ships have larger staterooms than other cruise lines and because they are small ships you really get to know your fellow passengers and the crew. On board, the activities are fun and the itineraries, excursions and ports give you the opportunity to see America's small town and large cities, historic areas and natural wonders up close and personal. You won't regret taking a cruise on any of American Cruise Lines ships or cruises.

5 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing such thoughtful feedback. We’re glad to hear you enjoyed the ships, crew, activities, and excursions. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

Great experience, worthevery penny spent.

Everybody on the ship would go out of their way to helpyou in any way they could. The excursions were all included and were good. The entertainment on board was great and with a small group, one felt part o the family.

15 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad to hear you enjoyed the crew, excursions, and onboard entertainment. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

Food

Food, crew, Excursions

15 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad to hear you enjoyed the food, crew, and excursions. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

The only complaint is the slow service…

The only complaint is the slow service at the aft bar, 4th floor, during the 5pm timeframe when people were returning to the boat.

15 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We appreciate you bringing the slower service at the bar to our attention. If you’d like to provide additional details, please email CustomerService@americancruiselines.com. We hope to welcome you back aboard again soon!

Oceniono na 5 z 5

Customer service throughout cruise.

Customer service throughout cruise.
Meals were top notch
Condition of vessel

15 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your kind feedback. We’re glad you enjoyed the attentive service and food. We hope to welcome you back aboard soon!

Oceniono na 5 z 5

Upper Mississippi Experience

Our cruise on the Upper Mississippi was a delight. Comfortable stateroom, incredible and attentive staff, excellent food, interesting speakers, fascinating excursions, maximum fun. We've already booked our next cruise with ACL!

12 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your thoughtful review. We’re glad you enjoyed your cruise and all it had to offer. We truly appreciate you choosing to cruise with us again and look forward to welcoming you aboard!

Oceniono na 5 z 5

I have never been on a cruise before…

I have never been on a cruise before but I was truly amazed at the ease of checking into the hotel and then boarding the ship. Everyone was so kind and helpful during the cruise. They stopped and spoke to us. The events on the cruise were scheduled for the crowd on the ship.

9 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your feedback. We’re glad your first cruise was such a smooth and enjoyable experience, from check-in and boarding to the onboard activities. We hope to welcome you back aboard soon!

Oceniono na 5 z 5

Our fabulous twelfth cruise with ACL

We have been cruising with American Cruise Line sine 2013. Their ships are great; the itineraries are wonderful and the food is delightful. What keeps us coming back though is their people.

14 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your kind words about the cruise and crew. We appreciate your continued loyalty as Eagle Society members and hope to welcome you back aboard soon!

Oceniono na 5 z 5

The food and service were outstanding

The food and service were outstanding. We thought Harley in the dinner room did an incredible job! AAA+++! She was the best!

The excursions were fine.

Our room was clean BUT were in room 338 and it was NOISEY! The walls vibrated like an empty teacup on a saucer. Also were below the 4 Aft deck and the scrapping of the chairs on the deck was load. The banging of the door into the cooks area was annoying at 6:00 AM. If we were ever to go on another American Cruise it would have to be near the bow. We have been on numerous European river cruises and they were MUCH quieter. Is it poor acoustic insulation from the engine compartment?

My wife thinks that you should install magnifying mirrors in the bathroom.

12 września 2026
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Odpowiedź od American Cruise Lines

Thank you for sharing your review. We’re glad you enjoyed the food and service. We also appreciate your feedback regarding the noise in your stateroom and will share your comments with our team for review. We hope to welcome you back aboard soon!

Oceniono na 5 z 5

Knowledge of the river

The education I received through daily enrichment presentations and tours of each port are what I value most about my experience.

2 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your positive review! We hope to welcome you back aboard soon!

Oceniono na 5 z 5

Great speaker Preston Jones

Great speaker Preston Jones, a captain that came down and talked with the people (this was a first for us, it has never happened on past trips), super waiter I can't remember his name but definately management potential.

20 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your positive review! We hope to welcome you back aboard soon!

Oceniono na 5 z 5

American Cruise Lines - Fantastic

I have traveled many time with American Cruise Lines and everything is exemplary - from the caring, helpful crew, to the delicious food, to the interesting informative excursions. I have several more cruises booked and anxiously await to embark on another.

21 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your kind words about the cruise and crew. We appreciate your continued loyalty as an Eagle Society member, and we look forward to welcoming you back aboard soon!

Oceniono na 5 z 5

Friendly, respectful, helpful service

All of the employees were respectful and helpful. They always had a smile and a helping hand available. The room was kept spotless and neat. The meals were well planed and savory. The buffet breakfast was always hot with eggs, bacon or sausage, and a biscuit. They also had grits which I don't favor. There was also a continental breakfast bar. Beer and wine was available at lunch and dinner. there were mixed drinks available also.

14 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your positive review. We are thrilled to hear you enjoyed your cruise with us, and hope to welcome you back aboard soon!

Oceniono na 5 z 5

Wonderful staff

Wonderful staff! Didn’t have to worry about anything except having fun! Thank you!

21 września 2026
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Odpowiedź od American Cruise Lines

Thank you for your kind words about the cruise and crew! We hope to welcome you back aboard soon!

Doświadczenie Trustpilot

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