Absolutely abysmal customer service. Same canned response. The device has great potential, just poorly made, extremely unreliable and lots of interference. My smartwatch is so much better.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
ich habe Support AliveCor nochmals kontaktiert und umgehend Nachricht zur Lösung des Problems erhalten; freundlich und kompetent, wirklich gut. Zweckmäßig ist es in englischer Sprache zu kommuniziere... Zobacz więcej
I had been a very satisfied user of the Kardia 6L for several years. However, over the past year or so, things have taken a complete turn for the worse. Every reading, even in the garden, showed “elec... Zobacz więcej
Reakcja na opinię
Stopped working one week after return window. Replaced battery. Clip would not press on as in video. Husband and daughter tried unsuccessfully. Repeatedly emailed and called company, no response. Fi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
AliveCor is a medical device and artificial intelligence company that sells ECG hardware and software for consumer mobile devices.
Dane kontaktowe
Maiden Lane 30, 94108, San Francisco, Stany Zjednoczone
- alivecor.com
1,9
Słaba
95 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Absolutely abysmal customer service
Absolutely abysmal customer service. Same canned response.
The device has great potential, just poorly made, extremely unreliable and lots of interference. My smartwatch is so much better.
The response is a complete joke. It's an android phone. So is android incompatible. So the Samsung 26 series isn't compatible either according to your list. One of the most successful phones.Look at your average review scores on here. Your product and company are not fit for purpose. Never will i use them again
Alivecor. Look at the reviews your getting on TP. Sort yourselves out. It's shocking. How the hell can you make a device that's so temperamental
Returned for a full refund
30 czerwca 2026
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for your frustration and that your experience with our customer service felt lacking. Please know that our team worked to assist you to the best of our ability with the tools available to us.
The issues you experienced, such as unreliability and interference, were ultimately due to hardware compatibility. As we noted during our troubleshooting process, your specific smartphone model, the OnePlus 13, is not currently compatible with our devices. Because of this, we are unfortunately unable to confirm or guarantee that the device will function properly without any issues.
We completely understand your decision to return the device for a full refund, and we are glad that your smartwatch is working well for your needs. Thank you for giving our product a try, and we wish you all the best.
For more info on which devices are currently compatible, please visit our compatibility list at AliveCor.com/compatibility
AliveCor Support
ich habe Support AliveCor nochmals kontaktiert und umgehend Nachricht zur Lösung des Problems erhalten; freundlich und kompetent, wirklich gut. Zweckmäßig ist es in englischer Sprache zu kommunizieren.
24 czerwca 2026
Opinia niezależna
buyer beware
I purchased the 6L from Walmart and once I got home and tried it I found out how deceptive and misleading these people are it says no subscription required which is correct what they hide and fail to disclose is that without a paid subscription it doesn't do anymore than the original kardia mobile does unless you know how to read a ekg or send the data to your dr so he/she can tell you the results other than that it's just going to give you normal sinus rhythm, afib, tachycardia and bradycardia unless you pay even more deceiving is if you go to kardia website they have the kardia mobile, the kardia card and the kardia 6l no other 6l so did I buy a counterfeit device I think not I think kardia came out with the 6l max discontinued the original 6l pushed it off to the retail vendors so when you buy it and realize you've been duped your mad with the retailer which walmart told me they don't make up the ads they add what kardia says to so walmart was completely unaware of any deception . the fact is you buy this thinking its going to be just like the original kardia mobile device except give you the extra info and that's not how it is you only get that info w/o a subscription if you can read a ekg or have your dr do it ...........shady as he## business practice in my opinion
19 maja 2026
Opinia niezależna
Odpowiedź od AliveCor
I sincerely apologize for the confusion and frustration regarding our devices and subscriptions. Please rest assured that the KardiaMobile 6L you purchased is a genuine, fully supported AliveCor product, not a counterfeit or discontinued device.
I want to clarify exactly how the 6L differs from the original KardiaMobile, even without a subscription:
Superior Clinical Data: While both devices provide the same four free basic determinations (AFib, Normal, Bradycardia, Tachycardia), the 6L records a 6-lead EKG. This provides your doctor with six different views of your heart's electrical activity instead of just one.
Free to Use: You never need a subscription to record, save, and share these highly detailed 6-lead EKGs directly with your doctor.
Optional Subscription: The KardiaCare subscription simply unlocks automatic app analysis for additional arrhythmias (like PVCs). Without it, your doctor can still read and interpret the raw 6-lead data you provide them.
We never want our customers to feel misled. If this device ultimately doesn't fit your needs, or if you need help sharing your data with your doctor, please reach out to our team at Support@AliveCor.com
Almost every reading: electrical interference, even outside
I had been a very satisfied user of the Kardia 6L for several years. However, over the past year or so, things have taken a complete turn for the worse. Every reading, even in the garden, showed “electrical interference,” making it impossible to take a measurement. A product shouldn’t be that sensitive. What good is a 6-channel analysis if it doesn’t work? I’d rather just use the results from the Apple Watch, which only records one channel but always works. Too bad, Alivecor—you used to be much better. In any case, I’ve thrown the product away since it’s useless.
23 maja 2026
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the frustration after years of successful use. Constant "electrical interference" errors, especially outdoors, are not normal behavior for the device.
Typically, when the device becomes this sensitive to interference, it indicates that the battery is running low and needs to be replaced, or that the sensors need a thorough cleaning with an alcohol-based wipe.
I understand you mentioned discarding the Kardia device, but if you do still have it and would like to troubleshoot this further, please reach out to our support team directly at Support@AliveCor.com or by calling us at 855-338-8800. We would be more than happy to help you get it working smoothly again.
Firstly it’s a subscription and I…
Firstly it’s a subscriptions and I didnt realise
Second they kept taking funds 4 months after I cancelled - then they make it impossible to stop the payments even after saying it’s cancelled.
I complained and they started claiming that the payments leaving my bank could not be identified at their end and I had to get my bank to stop the payments (as a card payment the bank don’t do that, it should be the merchant to stop the payment and not the bank)
Absolute scam in my opinion
Even though I gave my card number they were just refusing to cancel as they couldn’t find it! Despite me sending screen shots. What the heck?!
Awful.
In response to your reply. You refunded 24 (which was the initial 2 months you took after I cancelled) and then took a further month after that. You then claimed you could not find why the payment was still going out (and that there’s nothing more you can do) strange that you can’t locate it, given you clearly do have my bank details (as you did refund those months)- so I am yet to get it confirmed that you can stop these payments and issue the further refund!
14 maja 2026
Opinia niezależna
Odpowiedź od AliveCor
We apologize for the frustration, but we want to clarify that we promptly honored your cancellation request once you contacted us directly. Please note that simply deleting the Kardia app does not stop an active subscription, which automatically renews annually per our agreed terms unless canceled. We also send a reminder email prior to any renewal so customers have the opportunity to opt out beforehand. Your subscription is now fully canceled, and we have processed a prorated refund of £24.75 GBP to your account.
can't get return information
I want to return the device as I don't find it easy to use. They promise returns within 30 days. I get a response referring me to an article that tells you you can get a refund for returning it but doesn't say how to do it. I have contacted them 3 times but still can't figure out how to return it and get refund. I suspect they delay it and delay it until you are past your 30 days.
13 maja 2026
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the frustration and assure you that your 30-day return window is fully protected based on your initial outreach. Please email us at support@alivecor.com referencing this Trustpilot review, or simply reply to this review with your previous ticket numbers so we can immediately escalate your case. We will then issue your Return Merchandise Authorization (RMA) number to include with your shipment and process your refund upon receipt of the device.
Stopped working one week after return…
Stopped working one week after return window. Replaced battery. Clip would not press on as in video. Husband and daughter tried unsuccessfully. Repeatedly emailed and called company, no response. Finally got a message from them asking to send my phone number but they never called. Then they asked for my email address - (again) but never got an email. Utter crap. Beware.
18 marca 2026
Opinia niezależna
Odpowiedź od AliveCor
Hello,
We apologize for the frustration with your KardiaMobile device. Our team has replied directly to your email, most recently on Tuesday the 14th, with instructions to help fix your battery cover, but we have not received a response.
Please check your spam or junk folders in case our messages were routed there. We still want to help you get your device working, so please reply to our email thread so we can get this resolved for you!
Best regards,
AliveCor Customer Care
Definitely not for Consumers
I had this Kardia Card for a little more than a year and using on my Samsung S20+.
I complained almost a year ago that it gives me "UNCLASSIFIED" result almost 95% of the time.
I lived with that anyway, and in April 2026 I trades my S20+ to S26+. and I cannot connect with my Kardia card. They told me that it is not compatible and suggested to go back to S20+ ??.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the frustration you’ve experienced with your "Unclassified" readings and the connectivity issues with your new phone. We understand that suggesting you return to an older model is not a practical solution.
Because the Samsung S26+ was just released in March 2026, our team has not yet had the ability to add the new Samsung Galaxy models to our compatibility list, as we have not yet completed the rigorous testing required for a regulated medical device. We are working diligently on this and hope this new model will be added in the near future.
12L: not a replacement
Professional user of Kardia 12L.
1) Requires a password to use, even while offline
2) The "Forget Password" function doesn't work.
3) The customer service (only phone number listed) cannot reset passwords.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od AliveCor
Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced trying to access your Kardia 12L. We know how critical seamless access is for our professional users, and we want to get this resolved for you right away.
Our team actually reached out and left a voicemail for you yesterday to help troubleshoot your 12L login issues. To address the specific concerns in your review:
Customer Service & Password Reset: It looks like the number you previously called was our consumer support line, which unfortunately does not have the tools to reset professional accounts. As a clinical user, you have a dedicated support team. Please give our clinical team a call directly at (844) 620-1060, and they will be able to assist you with the "Forgot Password" function and get your password reset.
Offline Login Requirements: We also want to assure you that having to log in constantly is not the intended experience. Once our team helps you successfully log in to the KardiaStation app, the system will securely remember your credentials, and you will not have to log in each time you use the device.
Please return our call at (844) 620-1060 at your earliest convenience so we can restore your access and ensure the app is functioning properly for you.
I was having trouble with password…
I was having trouble with password reset on the Kardia ap so that I could use my Kardia Mobile card that I recently purchased. I called Kardia customer support on a Saturday morning and got a call returned by Mike, who was very patient and helpful with resetting the password. The card is now working well to record ECG.
Thank you, Mike.
14 marca 2026
Opinia niezależna
Odpowiedź od AliveCor
Thank you so much for taking the time to leave this wonderful review! We completely understand how frustrating password issues can be, especially when you are eager to start using your new device, so we are thrilled to hear that your KardiaMobile card is now working perfectly to record your ECGs.
We are incredibly proud of our support team, and we are so glad that Mike was able to assist you with patience and care on a Saturday morning. We will be sure to pass your kind words directly along to him—it will definitely make his day!
If you ever need assistance again in the future, please don't hesitate to reach out. We are always here to help.
Sterke hardware, beperkte rapportage zonder duur abonnement
Ik heb een ECG-apparaat van Kardiacare aangeschaft. Over de kwaliteit van het apparaat zelf ben ik positief: het is degelijk uitgevoerd, werkt betrouwbaar en levert duidelijke ECG-metingen op. In technisch opzicht is het een goed product.
Mijn teleurstelling betreft met name het abonnementsmodel. Naast de toch al aanzienlijke aanschafprijs is een jaarlijks abonnement nodig om toegang te krijgen tot de volledige functionaliteit. Zonder abonnement blijft de gebruiker beperkt tot een basisweergave van losse ECG-metingen. Voor uitgebreidere analyses en extra functionaliteit is bovendien een nog duurder abonnement vereist.
De rapportagemogelijkheden binnen het standaard abonnement zijn daarbij vrij beperkt. Het is bijvoorbeeld niet mogelijk om langere periodes (meer dan ongeveer een maand) overzichtelijk in één rapport samen te vatten. Voor een apparaat dat juist bedoeld is om trends over langere tijd te volgen, voelt dat als een wezenlijke beperking.
Daarnaast heb ik eenmaal gebruikgemaakt van het aangeboden doktersadvies binnen het abonnement. Dit advies bleef algemeen van aard en leidde uiteindelijk tot het advies om alsnog mijn eigen arts te raadplegen. Dat is begrijpelijk vanuit medisch oogpunt, maar de toegevoegde waarde van deze betaalde dienst vond ik daardoor beperkt.
Het geheel wekt bij mij de indruk dat commerciële motieven een duidelijke rol spelen in de gekozen functionaliteitsbeperkingen. Essentiële analysemogelijkheden lijken bewust achter extra betaalmuren te zijn geplaatst. Dat is een legitiem bedrijfsmodel, maar het zou transparanter en evenwichtiger mogen, zeker gezien de medische context waarin gebruikers op betrouwbare en volledige informatie willen kunnen vertrouwen.
Samenvattend: technisch een goed apparaat, maar het abonnementsmodel en de functionele beperkingen maken het product minder aantrekkelijk dan het op het eerste gezicht lijkt. Meer transparantie en ruimere standaardfunctionaliteit zouden de gebruikerservaring aanzienlijk verbeteren.
15 maja 2025
Opinia niezależna
Odpowiedź od AliveCor
Vielen Dank für Ihr Feedback und dafür, dass Sie die Zuverlässigkeit und Qualität unserer Kardia-Hardware hervorheben. Wir haben Verständnis für Ihre Bedenken bezüglich des KardiaCare-Abonnements sowie der Einschränkungen, die Sie bei unseren Berichtsfunktionen und dem ärztlichen Auswertungsservice festgestellt haben. Bitte beachten Sie, dass Sie mit der Basis-App kostenlos und unbegrenzt EKGs in medizinischer Qualität aufzeichnen und speichern können. KardiaCare ist hingegen ein optionaler Premium-Service, der für erweiterte Analysen entwickelt wurde. Wir schätzen Ihre Vorschläge zur Transparenz und Funktionalität der Berichte sehr und werden Ihre Anmerkungen an unser Produktteam weiterleiten, um das Erlebnis für alle Nutzer zu verbessern.
Stay away of this company
Stay away of this company
Stay away of this company! Their products are expensive but worth nothing. The readings are terrible off and my cardiologist told me he couldn’t do anything with it’s readings. Also it sets false alarm by taking (AI) conclusions which aren’t true. Also it only detects certain cardiac arrhythmias when you pay (big!) so I think that’s totally irresponsible. If you send a reading for judgement you get only a report which they tell you has been reviewed by a doctor but doesn’t say anything but what the app already told you. I really think it’s a scam! When you contact support it takes weeks for them to reply with a standard answer not helping at all. I have so many regrets buying this device (KardiaMobile 6L) I hope the reviews warns future buyers.
4 lutego 2026
Opinia niezależna
Odpowiedź od AliveCor
We are very sorry to hear about your frustrating experience with your KardiaMobile 6L and our customer support team. We understand how important accurate and timely cardiac information is, and we want to address your concerns directly.
First, we apologize for the unacceptable delay in hearing back from our support team. We always aim to provide prompt assistance, and we are sorry we fell short here.
Regarding the device itself, please know that the KardiaMobile 6L is an FDA-cleared, clinically validated medical device. If your cardiologist was unable to use the readings, it may be due to electrical interference or skin contact issues affecting the tracing quality, which our team can absolutely help you troubleshoot to ensure you get a clean, readable EKG.
We also want to clarify how our features work. The core, FDA-cleared determinations—Atrial Fibrillation, Bradycardia, Tachycardia, and Normal Sinus Rhythm—are completely free and do not require a subscription. Our AI is designed to flag these potential rhythms to assist you, though it does not replace a doctor's diagnosis. The KardiaCare subscription is an optional service that unlocks extra, advanced determinations (like PVCs or PACs). When you use the clinician review feature, a board-certified doctor provides a standardized, human verification of your EKG; often, this confirms the app's initial AI finding, which is why the final report may align with what the app already told you.
We want to make this right and ensure you are getting the value out of your device. Please call our support team directly at 855-338-8800 so a specialist can look into your account, troubleshoot your tracing quality, and properly assist you.
I purchased Kardia 6L because I…
I purchased Kardia 6L because I developed A-Fib, my doctor recommended the device. It worked fine for 13-14 months. I started having the following issues: it would stop working before completing a cycle; it would register electrical interference'; it even registered I was in rhythm when I was in AFib. I contacted Kardia, they told me what to try nothing worked. I contacted the electric company to come out and check for interference, they found nothing. I contacted Kardia again 3 times, I'm still waiting on a reply. It's very disappointing that they don't stand behind their product given the nature of the illness. Actual purchase 09/2024. The calendar below would not allow that date. An item should work effectively longer than a year. I'm writing this on behalf of my husband.
1 stycznia 2026
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the delay in our response; we have been experiencing a very high ticket volume due to the holiday season. The issues your husband is seeing around the 13-to-14-month mark—like stopping mid-cycle and sudden interference—are very frequently caused by a depleted battery. Replacing the standard CR2016 coin cell battery often resolves these glitches immediately, even if the app hasn't warned you yet. Please call our team directly at 855-338-8800 so we can assist you with a battery change, or evaluate the device for a replacement if needed. We are committed to making this right!
Leider keine Antwort von Support
Leider keine Antwort von Support. Ich bin sehr enttäuscht.
No reply from support.
I'm very disappointed.
8 grudnia 2025
Opinia niezależna
Odpowiedź od AliveCor
Gemini said
Hier ist der aktualisierte Entwurf ohne die Telefonnummer:
Es tut uns aufrichtig leid, dass Sie bisher keine Rückmeldung von unserem Support-Team erhalten haben. Wir verstehen Ihre Enttäuschung vollkommen. Aufgrund der Feiertage verzeichnen wir derzeit ein sehr hohes Aufkommen an Anfragen, was leider zu Verzögerungen geführt hat.
Wir möchten Ihr Anliegen jedoch schnellstmöglich lösen. Bitte senden Sie uns direkt eine E-Mail an support@alivecor.com, damit wir Ihnen gezielt weiterhelfen können. Wir setzen alles daran, die Situation für Sie zu klären!
Excellent product for SVTs
Amazing product. Always works and registers arythmias accurately. Saved me wearing a heart monitor. It recorded several SVTs and I gave them to my cardiologist who performed a successful ablation. Completely disagree with negative views. Have recommended the Kardia monitor to many.
11 listopada 2025
Opinia niezależna
Odpowiedź od AliveCor
Thank you so much for sharing your incredible story! We are absolutely thrilled to hear that your Kardia device helped capture your SVTs and contributed to a successful ablation with your cardiologist. Hearing that our product played a positive role in your treatment and recovery is the highest compliment we could ask for. Thank you for your strong recommendation and for trusting us with your heart health!
KardiaMobile 6L
This is a review for the KardiaMobile 6L personal EKG. When I first got it, it was a lifesaver. But within a few months it started being difficult to connect and stay connected. I reached out to support, and did everything they told me to do, but to no avail. They finally sent me a new one (and make me pay $25). It worked fine for a few weeks and now I'm back to the same issues. I can't get it to connect, can't get it to stay connected and rarely am able to complete a reading. By the time I do, my pulse is so high because I'm so mad! I've reached out to support and they just keep telling me to redownload the app. I have redownloaded the app multiple times, change the batteries, all to no avail. It takes forever to get a reading. It either doesn't connect or won't stay connected 75% of the time. They need to get this worked out!
14 października 2025
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the ongoing connection issues. Since you are experiencing this with a second device after multiple troubleshooting attempts, the root cause is highly likely related to your smartphone's Bluetooth connection or settings, rather than the KardiaMobile itself.
We want to get this permanently resolved for you. Please call our consumer support team directly at 855-338-8800.
Chaotic and misleading warranty service for a medical device
I trusted AliveCor because this is a medical product, but their India warranty service has been chaotic.
I was first told I’d need to pay for return shipping. Then, after pointing to their own policy, they switched stories and sent a courier with no scheduling or notice — my building told me someone had shown up, and I got more than 12 calls while working.
They told me a replacement was shipped, but the tracking didn’t work. Then they claimed it was canceled because I’d requested a refund — which isn’t true.
I’ve never experienced such an unprofessional, inconsistent process for a medical device. I’ve documented everything and escalated it to AliveCor global and consumer protection authorities in India.
If you’re considering purchasing, be aware the after-sales service is unreliable at best. And the product in my case didn't even work.
9 października 2025
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the unacceptable delays and miscommunications regarding your warranty replacement in India. The confusing experience you had with courier scheduling, return shipping, and conflicting tracking information does not reflect the standard of support we strive to provide.
This turns out to be a scam
This turns out to be a scam, I paid an annual subscription of $99 and now the app no longer works and support doesn't respond to emails or to the open ticket. I will have to report the scam to get the money back on my card
7 września 2025
Opinia niezależna
Odpowiedź od AliveCor
We sincerely apologize for the delay in responding to your ticket and the issues you are experiencing with the app. We understand your frustration, but please be assured this is not a scam; we want to ensure you have full access to the subscription you paid for.
Please call our consumer support team directly at 855-338-8800 and reference your open ticket number. We will immediately look into your account, resolve the app issue, and make sure everything is working properly for you again.
AliveCor KardiaMobile 6-lead ECG monitor
Alivecor UK sent my device by the next day in May 2025. As it turns out, this little 6 lead this week September 2025 has probably prevented me from having a second heart attack.
Although the device can’t detect a heart attack, after three days of central chest pain (thought it was stress and indigestion) I took a recording. My ECG had completely changed - I had inverted T waves and multiple PVC’s. I looked on line and this suggested death f the cardiac tissue - myocardial infarction/heart attack. I went to A&E. Although my tracing initially seemed to be normal, my blood tests showed huge increase in cardiac enzymes-a tell tale sign of attack.
So I’m in hospital now awaiting angiogram and probable stent insertion.
The A&E Dr told me it was useless and a waste of time because it “couldn’t diagnose an MI”. But it did - it showed me a completely abnormal ECG, nothing like it had recorded before. Just thinking I had had very bad indigestion and been a bit sweaty for three days wouldn’t have sent me to the emergency department to wait for hours.
This little device may well have saved my life, but because I am now under cardiology, hopefully my treatment will give me many more heart attack free years.
1 września 2025
Opinia niezależna
Odpowiedź od AliveCor
Thank you for sharing such a powerful story. We are incredibly relieved to hear that you are okay and receiving the cardiology care you need. While it is true that our devices cannot diagnose a heart attack, we are absolutely thrilled that the KardiaMobile 6L empowered you to recognize those abnormal changes and seek emergency treatment when you did. Stories like yours are exactly why we do what we do. We are wishing you a very smooth recovery and many healthy years ahead!
Odpowiedź od AliveCor
We sincerely apologize for your disappointing experience with both our device and our support team. We would appreciate the opportunity to make things right. Please call our consumer support team directly at 855-338-8800 so we can immediately address your concerns and help get your device working properly.
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