I was extremely happy with the way my enquiry about taking out car insurance I was treated with respect & care trying to get a good insurance cover for myself. After years of thinking stupidly my pre... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The person who i spoke to was very patient as all the details given we thought were for LV but it turned out he worked for age concern.very confusing to older people like us. He transferred most of t... Zobacz więcej
Reakcja na opinię
Old fashioned service, where the customer is important. My call was answered promptly, the LV call handler was polite, well informed and took time to answer my queries and explain things in a way I... Zobacz więcej
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Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Dane kontaktowe
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Zjednoczone Królestwo
- ageco.co.uk
4,8
Doskonała
731 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Age UK is great for insurances
They were so helpful and price wise compete very well.
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers and thank you for taking time to leave your review for us.
Kind regards
Jayne
Really Great Experience
I received a leaflet from Age Co through my letterbox re insurance. I had been looking at other companies for contents only insurance and their sites were so complicated I gave up. Age Co use LV I contacted them and got to speak with a very nice person who was kind and patient with me and purchased a policy from them.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for your generous review of Age Co Insurance.
We're really pleased to hear that you spoke with an adviser who was both kind and patient.
Your feedback is very valuable to us and we really appreciate you taking the time to share your experience today.
Kind regards,
Claire
Excellent Service
A most helpful and efficient representative who explained everything very clearly
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know about the service you have received from Age Co. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all feedback from our customers and appreciate you leaving your comments for us.
Kind regards
Jayne
Just really helpful staff.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know that you have found the staff at Age Co really helpful. We always strive to provide a first-class service for our customer and glad to hear this has been your experience.
We really do value all comments from our customers and thank you for taking time to leave your review of Age Co.
Kind regards
Jayne
Exceptional value !!!
You were great in providing a insurance cost within reasonable limits.
It felt that you were on the side of the older driver where elsewhere motor insurance at an affordable cost appears difficult to find.
Thankyou
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you so much for your very kind feedback about the Age Co Car Insurance offering.
We're really pleased that you found us to be 'on the side of the older driver' and affordable too.
We look forward to assisting you again in the future, and thank you again for choosing Age Co.
Kind regards,
Claire
Helpful and competitively priced
6 kwietnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know about your experience with Age Co. We are pleased that you are happy with the premium and the service you have received.
We really do welcome all comments from our customers and appreciate that you have taken time to leave your review.
Kind regards
Jayne
My experience was easy to…undertake and straight forward...
My experience was easy to understand...straight and plain speaking...
17 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know that you have been pleased with the service you have received from Age Co and that you have found it straightforward.
We really welcome all comments from our customers and appreciate your feedback.
Kind regards
Jayne
It was easy to arrange our car…
It was easy to arrange our car insurance.
It was the first time that I'd had to do it, so felt very flustered to start with, but the agent was clearly spoken and listened to my questions, giving clear answers.
I would recommend. In fact I have already recommended LV car insurance to some family members.
Thank you
24 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you so much for taking the time to share your experience with Age Co Car Insurance.
We're really pleased to hear that you had a helpful and pleasant call with the Adviser, and thank you for recommending the Car Insurance to your family members - that is very kind of you.
Kind regards
Claire.
Quick to answer calls, even at a busy time
Although the initial contact was at a very busy time, I soon got polite answers to my questions
12 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for sharing your experience with Age Co. We're very pleased you found the adviser polite and you got the answers you needed. We really do appreciate your feedback.
Kind regards,
Claire
I was addressed to Age LV by Which magazine
I was addressed to Age LV by an independent agent who understood my issue and could buy the car insurance easily
12 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know that your issue was understood and that you have found it easy to purchase Age Co Car Insurance.
We really do welcome all comments from our customers and thank you for taking time to leave your review.
Kind regards
Jayne
+
quick service,cheaper than my other…
quick service,cheaper than my other insurer
19 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co Insurance services and we are pleased that you have found the premium more competitive.
We really do welcome all comments from our customers and appreciate that you have taken time to leave your review.
Kind regards
Jayne
I feel offering this product to the…
I feel offering this product to the elderly in the way it is marketed was helpful, thank you.
17 marca 2025
Opinia niezależna
Very professional help
10 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave us a review. I am pleased to know you found the service helpful and professional. We really appreciate your feedback.
Regards
Gemma.
Excellent service very friendly and…
Excellent service very friendly and helpful. Competitive prices would highly recommend.
10 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
I am pleased to learn you would recommend Age Co and that that the premium was competitive for you. We really appreciate you taking the time to let us know you found the service friendly and helpful, and thank you for your comments.
Regards
Gemma.
Easy telephone call
5 marca 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for taking the time to share your experience with Age Co.
We're really pleased to hear that you found your telephone call to us an easy one, we're always grateful to receive feedback on our service.
Thank you once again.
Kind regards,
Claire
The understanding that elderly people…
The understanding that elderly people need to drive in order to shop and visit family, take dog to vets etc. thank you
26 lutego 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for kindly sharing your experience with Age Co.
We are very pleased to hear that you have found us understanding of your needs.
Age Co products and services aim to meet and exceed the requirements of our customers where possible, so that they may live as full a life as they are able, and we understand that retaining independence is a vital part of this.
Thank you for taking the time to leave your review today.
Kind regards,
Claire
Great Service
Helpful, efficient and friendly service. Gave me all the information I needed to make good choices
25 lutego 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co. We always strive to provide a first-class service for all our customer and glad to see you have been pleased.
We really do welcome all comments from our customers as this helps us to monitor our products and service. Thank you for taking time to leave your review for us.
Kind regards
Jayne
Happy experience
I wasn’t bombarded with lots of irrelevant questions and felt confident that I was buying the right cover for me.
24 lutego 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know about your experience with Age Co and that you are happy with the product you have purchased.
We really do value all comments from our customers and appreciate you taking time to leave your review for us.
Kind regards
Jayne
Odpowiedź od Age UK Trading
Hello
Thank you for taking to to rate us in your review. We really appreciate your feedback.
Regards
Moira
The LV people make you feel like a family member and that cultivates a sense of belonging
Best reception
25 lutego 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave us a review. I am pleased to learn you you were happy with the service you received for our product provided by LV. We really appreciate your feedback.
Regards
Moira
Doświadczenie Trustpilot
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