The package arrived beautfully packaged and very high end but I was a bit disappointed that the tissue box it was made to contain had nothing to prevent the contents from falling out whenever I moved... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I knew I loved the dishes I ordered because I’d seen them at a number of safari camps in Botswana, but I was impressed with how Abask shipped them. Every dish was individually bubble wrapped and packe... Zobacz więcej
I’ve bought two beautiful gifts from abask and both excellent quality and as described, beautifully packaged. Abask is fantastic. One request is to include a printed description with the product bec... Zobacz więcej
Reakcja na opinię
I wanted to buy a product but when I attempted to pay I was advised that it was not available in my region of the world. I contacted the company via their website. They promptly responded reviewed t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dekoracje i architektura wnętrz
- Sklep z antykami
- Rękodzieło artystyczne
- Sklep z grami
- Sklep z podarunkami
- Sklep z wyposażeniem domowym
O ABASK
Napisane przez firmę
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Dane kontaktowe
2 Nicholas Road, W11 4AY, London, Zjednoczone Królestwo
- clientservice@abask.com
- abask.com
4,8
Doskonała
546 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My purchase arrived quickly and was…
My purchase arrived quickly and was beautifully packaged.
5 listopada 2025
Odpowiedź od ABASK
Dear Kathryn,
Thank you so much for your kind review.
We’re delighted to hear your purchase arrived quickly and that you loved the packaging. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re thrilled that her work added to your unboxing experience.
We truly appreciate your support and hope to welcome you back again soon.
Warm regards
The ABASK team
Packing tape should be changed
The brown packing tape used on the packaging had a criss-cross pattern of fibreglass reinforcing. When the tape is cut or torn to open the parcel, the fibres are released and can be inhaled, which can damage the lungs. This can affect your customers and also your employees who are packing. The use of this tape deters me from buying more from Abask
31 października 2025
Odpowiedź od ABASK
Dear Victoria,
Thank you so much for taking the time to share your feedback. We really appreciate you bringing this to our attention.
We’ll be looking into the composition of our boxes and packaging materials with our fulfilment team and will update you once we’ve reviewed this further. We truly value your concerns — both for yourself and for our team.
Warm regards,
The ABASK Team
Great service
The table linen we ordered from Abask is beautiful. It was shipped almost immediately and when it got stuck in customs Abask immediately reembursed our shipping costs (without us even asking to) and was extremely helpful until we receieved our order. Great shopping experience!
23 października 2025
Odpowiedź od ABASK
Dear Verena,
Thank you so much for your kind words! We’re so happy to hear you love your table linen and that our team could help make sure your order reached you smoothly. We know how frustrating shipping delays can be, so we’re glad we could make things right quickly.
It means a lot that you took the time to share your experience — we truly appreciate your support and hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK Team
Best online shopping experience
I needed to track down and quickly receive some difficult to find glassware. I reached out to ABASK customer service and was lucky enough to reach Mikhail. He was incredibly helpful and informative, assisted with the order placement, and he checked in consistently throughout the shipping process to keep me updated. And even offered to help with the shipping issues with another retailer! This was honestly the best online shopping experience I've had in years - better, more personalized and professional customer service than I've received in luxury brick and mortar stores. I will be ordering from ABASK again.
10 listopada 2025
Opinia niezależna
Odpowiedź od ABASK
Dear Carol,
Thank you so much for taking the time to share your lovely review. We’re thrilled to hear that Mikhail was able to make your experience so seamless and enjoyable — we’ll be sure to pass along your kind words to him!
It means a lot to know you felt supported every step of the way, and we’re so happy to have helped you find the perfect glassware. We can’t wait to welcome you back to ABASK again soon.
Warmest regards,
The ABASK Team
Excellent experience!
One of the best online retail experiences l have had! Great communication, fast shipping, secure packaging , and great products! A true rarity these days!
31 października 2025
Opinia niezależna
Odpowiedź od ABASK
Dear Carly,
Thank you so much for your wonderful words.
We’re truly delighted to hear that your experience with ABASK stood out — from our communication and delivery to the craftsmanship of our pieces. Each order is carefully prepared and presented in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to ensure every detail feels considered.
We’re deeply grateful for your kind words and hope to welcome you back again soon.
Warm regards,
The ABASK Team
Beautiful choice of goods.
Beautiful choice of goods.
Ease of communication.
Excellent service.
Great packaging
So all in all it should have been 5 stars.
HOWEVER
as a number of products are sourced from EU countries it ends up being extremely expensive when ordering from another EU country.
The taxes I assume add a large % from the original product. This can easily be cross checked online
15 października 2025
Odpowiedź od ABASK
Dear Calypso,
Thank you so much for your lovely feedback — we’re delighted to hear you enjoyed our collection, service, and packaging.
As we ship all orders from the UK, prices can vary compared to purchasing within the same country. This is due to local taxes, customs duties, and import charges that may apply when shipping internationally. We completely understand how this can impact the overall cost and truly appreciate you sharing your thoughts.
From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in packaging each item, we want every detail to feel special. It’s wonderful to know that this was noticed and appreciated.
Thank you again for taking the time to share your experience. We hope to welcome you back to ABASK soon.
Warm regards,
The ABASK Team
Abask has beautiful things
Abask has beautiful things, and they are quick to get your order to you.
21 października 2025
Odpowiedź od ABASK
Dear Dana,
Thank you for your lovely review.
We’re so pleased to hear that you enjoyed your experience with Abask and that your order arrived promptly. Each piece is thoughtfully packaged in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to ensure every delivery feels as special as the items within.
We look forward to welcoming you back.
Warm regards,
The ABASK Team”
Fantastic product and fantastic…
Fantastic product and fantastic delivery and packaging!
7 kwietnia 2025
Odpowiedź od ABASK
Dear Elena,
Thank you for your wonderful feedback.
We’re delighted to hear you were pleased with your Abask purchase, as well as the delivery and packaging. Each order is carefully presented in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to offer a thoughtful and elevated experience.
We look forward to welcoming you back.
Warm regards,
The ABASK Team
Beautiful goods
Beautiful goods, packaged elegantly, delivered safely and timely.
21 października 2025
Odpowiedź od ABASK
Dear Edm,
Thank you for sharing such kind words.
We’re delighted to know your pieces arrived safely and that you enjoyed their presentation. Each order is carefully wrapped in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to offer a truly thoughtful and elevated experience — a reflection of the Abask spirit.”
We look forward to welcoming you back.
Warm regards,
The ABASK Team
Odpowiedź od ABASK
Dear Louisa,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re delighted to hear you appreciated the kindness and help you received. We noticed you gave us 3*. if there’s anything we could have done better or anything you weren’t completely satisfied with, we’d really appreciate your feedback.
Your insights help us continue to improve and provide the best possible experience.
Warm regards,
The ABASK Team
Great customer service here!
Great customer service here!! Wonderful products and great service!!
30 października 2025
Odpowiedź od ABASK
Dear Christine,
Thank you so much for your lovely feedback!
We're delighted to hear you’re happy with both our products and service. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in every order, we want each detail to feel special.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
I’ve still heard nothing back by email…
I’ve still heard nothing back by email about my complaint - really disappointing service, especially after saying you’d do anything to resolve this.
30 października 2025
Opinia niezależna
Odpowiedź od ABASK
Dear Julie,
Thank you for sharing your feedback.
We’re very sorry that your cushion covers were originally delivered without their inserts — this was an error on our part. Once you kindly brought this to our attention, our client service team arranged for the inserts to be sent immediately and kept you updated throughout. Our records show the inserts were dispatched on 4 June following your order on 16 May.
We’re sorry to hear you remain disappointed and would really appreciate understanding more about your experience and the quality concerns you mentioned.
Please don’t hesitate to contact us at clientservice@abask.com so we can look into this further.
Warm regards,
The ABASK Team
Odpowiedź od ABASK
Dear Vadim,
We’re very sorry to hear about your experience.
I’m glad we were able to identify the issue with your original delivery and arrange a replacement, which has now been successfully delivered.
Should you ever need assistance in the future, please don’t hesitate to reach out to us directly at clientservice@abask.com, we’ll be happy to help right away.
Warm regards,
The ABASK Team
Everything was simply smooth
Everything was simply smooth!
Order was received, well packed and packaged - a pleasure to open!
Item was exactly as described.
I love it so much I'm contemplating buying another!
2 października 2025
Odpowiedź od ABASK
Dear Sandy,
Thank you so much for your kind words!
We're delighted to hear your order arrived smoothly and was a pleasure to unwrap. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in packaging each item, we want every detail to feel special. We're thrilled you love your purchase, and even more so that you're considering another!
We really do look forward to welcoming you back.
Warm regards,
The ABASK Team
Superb quality products and excellent customer service
I was looking for a certain colour of placemats and napkins to work with the dining room scheme for a client hosting a special dinner party at a house we'd recently worked on as interior designers. The team at Abask went over and above to make sure my client received their items at short notice. The quality is excellent and the vast collections of luxury homewares is impressive.
30 września 2025
Odpowiedź od ABASK
Dear Amy,
Thank you for your wonderful review.
We're so pleased our team could help you find the perfect pieces for your client’s dinner party. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take with every order, we want each detail to feel special. We truly appreciate your kind words and support.
We looking forward to welcoming you back soon.
Warm regards,
The ABASK Team
Odpowiedź od ABASK
Dear Marion,
Thank you for your kind words!
We're so pleased you had a great experience and love the ABASK product you purchased.
From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in every order, we want each detail to feel special.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
FAst and helpful fulfilling of my…
FAst and helpful fulfilling of my order, and very careful packaging.
23 września 2025
Odpowiedź od ABASK
Dear Robert,
Thank you for your kind feedback!
We're delighted your order arrived quickly and was carefully packaged. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in handling each order, we want every detail of the experience to feel special. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The ABASK Team
Michael was my service agent and he was…
Michael was my service agent and he was exceptionally helpful. Very knowledgeable, caring and personable. Communication was effective and timely.
The world would be a better place if we could have more people like him.
23 września 2025
Odpowiedź od ABASK
Dear Theresa,
Thank you so much for your wonderful review!
We’re delighted to hear that Mikhail provided such exceptional service. It’s great to know his knowledge, care, and communication made your experience a positive one. We’ll be sure to share your kind words with him — feedback like yours truly inspires our team to keep delivering the best possible support.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
Postage was too much and email…
Postage was too much and email responses took too long
26 września 2025
Odpowiedź od ABASK
Dear Kylie,
Thank you for sharing your feedback. We’re sorry to hear you were unhappy with the delivery cost and communication time. We do our best to be transparent — the price includes premium express delivery to Australia, full insurance on every order, and complimentary services such as free returns.
We’ve reviewed your correspondence with our Customer Care team and can confirm all messages were replied to within our service timeframes. We also understand you’ve already returned your order and received your refund, which we’re glad was resolved smoothly.
We genuinely value your feedback as it helps us continue improving our service for all customers.
Kind regards,
The ABASK team.
Very Pleased…
Order was processed quickly and arrived on time. The was easy
and the people I spoke to were courteous.
16 września 2025
Odpowiedź od ABASK
Dear Sharon,
Thank you for taking the time to share your experience.
We are delighted to learn that your order was processed efficiently and arrived promptly, and that our team provided courteous assistance throughout.
At ABASK, we take great pride in offering both exceptional service and a seamless experience, and it is a pleasure to know this was reflected in your recent purchase. We look forward to welcoming you again soon.
With best wishes,
The ABASK team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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