There was an issue with an item I ordered as it was out of stock after I have placed the order. The customer service reached out and were super helpful and I was able to choose to wait for it to be b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love that it’s Muslims owned with good quality fabric for everyday wear. I also really appreciate the communication with the sales them.
The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... Zobacz więcej
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
Dane kontaktowe
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, Stany Zjednoczone
- orders@5ivepillars.com
- 5ivepillars.com
4,4
Doskonała
222 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Prompt delivery great quality tshirt!!
25 lipca 2023
Odpowiedź od 5ivepillars.com
Salam! We appreciate your feedback! Glad our product met your expectations.
Odpowiedź od 5ivepillars.com
Salam Adam! We appreciate your love for our clothing and look forward to bringing you more.
Good quality
The shirt I ordered was great quality and it came on time! The pricing is great as they're super unique in their style and love the whole theme!
23 lipca 2023
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam! We’re glad you loved the quality and unique style. Looking forward to your next order.
Very unique piece
Very unique piece.
The texture, quality, and print are all unique. Very cool piece added to my wardrobe, almost want to frame it with how nice it is.
Fits like a slim fit tee.
3 lipca 2023
Odpowiedź od 5ivepillars.com
Salam Billz! We appreciate your kind words! Looking forward to adding more cool pieces to your collection.
I love your products!
I love your products. It would be awesome if you could bring back some of the old designs like the Palestine coins with the flag stripes at the bottom. And the Masjid Nabawi/Kaabah maze. And provide more affordable options for overseas shipping.
2 lipca 2023
Odpowiedź od 5ivepillars.com
Salam Muhammad! So glad you love our products! We hear you on the classics and shipping. Looking forward to bringing you even more to love.
MashAllah TabarkAllah!
3 lipca 2023
Odpowiedź od 5ivepillars.com
Salam! Your support means so much to us—thank you!
5ivepillar clothing company is by far…Alhamdulillah
5ivepillar clothing company is by far one of the best Muslim inspired clothing brands in the World 🌎 Amazing Quality, Amazing customer service, Amazing Islamic inspired Clothing! Alhamdulillah for 5ivepillars Brand 🤲🏾❤️🚀
3 lipca 2023
Odpowiedź od 5ivepillars.com
Salam Lewis! Alhamdulillah, your kind words mean the world to us! Thank you for the love and support—looking forward to continuing this journey together!
Odpowiedź od 5ivepillars.com
Salam Malcolm, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
I ordered the cards on June 9th
I ordered the cards on June 9th, and live in California, you would think I would get the item in maximum 3 days! It is June 16th and I STILL haven’t received my package. I will not be shopping from you ever again.
9 czerwca 2023
Odpowiedź od 5ivepillars.com
Salam Rosemean, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Fun card game
The cards are good, the box is cheap and hard to open, I had to rip it to get the cards out. There could also be more cards ideally. Thank you!
25 maja 2023
Always great quality and fast delivery
29 maja 2023
Odpowiedź od 5ivepillars.com
Salam Araceli! Really appreciate your continued support—looking forward to next time!
First time we used it
First time we used it. I bought it for fiance and she loved it. She said it was the best gift I've ever given her.
25 maja 2023
Odpowiedź od 5ivepillars.com
Salam Syed! Grateful to be part of such a special gift—looking forward to the next one!
I’m beyond upset
I’m beyond upset. I ordered 5 of the dhikr bracelets, and I only received one. After I reached out to them they told me that they were sorry and that they would resolve the issue by shipping out the remaining 4 pieces as soon as possible. When I received the new shipment there was only 1 piece. As of today, I’be only received 2 out of the 5 dhikr bracelets I ordered, and there were meant to be Eid gifts. I emailed them again, but I haven’t heard back.
Extremely disappointing….
26 kwietnia 2023
Odpowiedź od 5ivepillars.com
Salam Robyn, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
My experience was great!
My experience was great!! My items shipped ASAP and they look great.
Thank you
26 kwietnia 2023
Odpowiedź od 5ivepillars.com
Salam Jason! We're so glad you had a great experience — we look forward to serving you again soon!
Excellent quality and support!
I have purchased a few of the 5ivepillar hoodies and crewnecks and the quality is amazing! My most recent order had an issue and 5ivepillars customer service was quick to resolve the problem! JazakAllah khair! Looking forward to your future collections!
26 kwietnia 2023
Odpowiedź od 5ivepillars.com
Salam Nazia! Thank you so much for your kind words and support! We're glad you love the quality and that our team could assist you quickly. Can’t wait to share what’s next!
Great product, even better customer service
I had a sizing issue with a sweater I’d ordered. They were super responsive in addressing the issue and followed up when I hadn’t gotten back to them about which size I wanted to exchange for. They shipped the new item promptly. Great customer service.
(I never leave reviews but I appreciated their service enough to write one.)
26 kwietnia 2023
Odpowiedź od 5ivepillars.com
Salam! Thank you so much for the kind words. We’re glad we could make things right — your support means a lot!
Good product, Bad service
Products from one order were good but my other order took almost a month and as I write this, I still haven't got it. No communication. Good product, bad service.
28 marca 2023
Odpowiedź od 5ivepillars.com
Salam Jon, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Such a creative journal for Ramadan…
Such a creative journal for Ramadan loved everything about it!
25 marca 2023
Odpowiedź od 5ivepillars.com
Salam Ghada! Thanks a ton! It means a lot that you loved it.
Didn’t receive my package
24 marca 2023
Odpowiedź od 5ivepillars.com
Salam Jay, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Everything was awesome!
24 marca 2023
Odpowiedź od 5ivepillars.com
Salam Ahmadi! We're so glad you had an awesome experience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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