There was an issue with an item I ordered as it was out of stock after I have placed the order. The customer service reached out and were super helpful and I was able to choose to wait for it to be b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love that it’s Muslims owned with good quality fabric for everyday wear. I also really appreciate the communication with the sales them.
The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... Zobacz więcej
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
Dane kontaktowe
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, Stany Zjednoczone
- orders@5ivepillars.com
- 5ivepillars.com
4,4
Doskonała
222 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic hats, shirt, and hoddies
The order came as expected and all the products where exactly what I bought and was of high quality. The box it came in was a bit worn but didn't seem to impact the productions in any way. Overall, my order was fantastic and I can highly recommend 5ivepillars.
28 listopada 2023
Odpowiedź od 5ivepillars.com
Salam Jonathon! Thank you for your great review. We're glad to hear you’re happy with the quality of the products. Thanks for recommending 5ivepillars—we look forward to serving you again!
I've purchased from 5 Pillars many…
I've purchased from 5 Pillars many times,, and plan to purchase many more!
The best clothes with the best message,, and when them sales hit,, for the best price too!!!
28 listopada 2023
Odpowiedź od 5ivepillars.com
Salam Ryan! Thank you for your continued support. Looking forward to serving you again!
Odpowiedź od 5ivepillars.com
Salam! Means a lot to hear that — thanks for the love!
Kids love the questions from the trivia…
Kids love the questions from the trivia cards! They are ready to challange one another. Very informational and I am glad I purchased this product. Inshallah hope to buy more items in the future.
31 października 2023
Odpowiedź od 5ivepillars.com
Salam Radia! That’s amazing to hear. May it continue to benefit your family. Insha’Allah, more to come!
Both things I bought were faded
Both things I bought were faded, I ordered 2 hoodies and one came without a hood and one came with a hood. sizing came in weird for both of them one was big and one was small and they were both the same size. This isn’t what I ordered or expected when paying 100 for each hoodie.
27 października 2023
Odpowiedź od 5ivepillars.com
Salam Yousef, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Odpowiedź od 5ivepillars.com
Salam Maryan! So glad you love it. Looking forward to having you shop with us again!
I’m sorry to have to do this but
I’m sorry to have to do this but, my hoodie was way too big and I’ve contacted someone several times to exchange it for a smaller size and no one has reached out to me. My order was back in July or august. Come on guys. I just need a smaller size. I’ve sent numerous emails.
30 października 2023
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Layla, we are truly sorry to hear about your experience with the customer service. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number, so we can investigate and find a resolution asap iA.
Odpowiedź od 5ivepillars.com
Salam Sharifullah! We’re thrilled you’re happy with both quality and service. Looking forward to delivering more amazing experiences for you!
Quality is just ok
The print on the hoodie is nice but I don’t think the quality is as high as it should be for the price
30 września 2023
Odpowiedź od 5ivepillars.com
Salam Summer! Thank you for your honest feedback. We’re sorry to hear the quality didn’t meet your expectations and appreciate you sharing this with us.
There’s missing items in my order
There’s missing items in my order
I tried email, I sent messages and no response till now!!!
27 września 2023
Odpowiedź od 5ivepillars.com
Salam Moumen, we’re truly sorry to hear about your experience with missing items in your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
PHENOMENAL FIT
30 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam Kayla! We’re happy you love the fit. Thanks for the feedback!
Odpowiedź od 5ivepillars.com
Salam! Thanks for the love! Looking forward to bringing you more great pieces!
Odpowiedź od 5ivepillars.com
Salam Nicholas, we’re truly sorry to hear about your experience with the hoodie that you ordered. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
The cards are beautiful and well made
The cards are beautiful and well made. I originally did not receive my full order, but they were very kind and helpful in making sure to help me. I very much appreciated all the efforts they made to help correct my order. And I couldn’t be more thrilled with the cards. I think they will be extremely beneficial for my kids and their friends!
24 sierpnia 2023
Opinia niezależna
Odpowiedź od 5ivepillars.com
Salam Janelle! Thank you so much for your kind words! We’re glad we could make things right and that you love the cards.
I loved the cards
I loved the cards , I wish there were multiple levels for more in depth knowledge.
There was one card that seemed to be some sort of typing error , or a mismatched question and answer. It was what name is Torah given in the Quran and the answer was Al-furqan, but Al-furqan is one of the names of the Quran , not the Torah.
I enjoyed playing the card game, Thanks
30 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam Najd! Thank you for the love and your helpful feedback. We appreciate you pointing that out and will look into it. Glad you enjoyed the game!
The shopping experience was wonderful!!
The shopping experience was wonderful...The items purchased are of very good quality...I received the items in a speedy fashion.
25 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam! We appreciate your feedback and are thrilled you enjoyed the experience and products. Looking forward to serving you again soon.
Amazing People
At first I didn’t receive my order so I contact them through Email, they responded So quickly, after discussing the issue
, few weeks later they sent me another package and I finally received it.
That guy helped me a lot and kept me updated on time!!!!
So happy With the trivia questions I was not expecting to have that many cards. But it more then I expected!!
They are 10/10
1 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam Sabba! Thank you for your patience and kind words. We’re so happy we could get your order to you and that you love the trivia cards!
truly an amazing sweater
its very comfortable, but it also handles the elements excellently. i wore this while it was pouring rain and it wasn't super drenched
8 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam Anthony! Happy to hear it kept you comfortable. Thanks for the great feedback.
Super fun for groups!
We ordered these cards to play with at our Young Muslim Sisters halaqahs and everyone loved them! Such a fun and educational game that's a great icebreaker and perfect for game night. JazakumAllahu khayr!!
8 sierpnia 2023
Odpowiedź od 5ivepillars.com
Salam Farida! This made our day! We're honored the game added value to your time together.
very excellent product!
27 lipca 2023
Odpowiedź od 5ivepillars.com
Salam Jennifer! Thank you so much for your wonderful feedback. We're delighted you loved our product!
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