Zest Energy LtdRecenzje 

220
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The representative who came first of all was pleasant and explained everything.The engineer who installed the battery worked extremely hard in atrocious weather and again was very pleasant. I do have... Zobacz więcej

Oceniono na 4 z 5

Everything went smoothly with the installation other than the box of bits was not delivered to my house it went to a different house. So they had to get another box of bits

Oceniono na 5 z 5

Having bought my First battery was a good investment and all went well with a slight delivery problem. So far so good.

Oceniono na 5 z 5

Initial contact was professional and friendly, The salesman’s advice given was to the point and informative, any questions was answered thoroughly. The best thing was for me he didn’t push anything.... Zobacz więcej

Informacje dotyczące firmy

  1. Energia słoneczna

Napisane przez firmę

A Scottish based Solar PV installer with extensive experience in the industry offering you the latest in home efficiency devices and renewable technology. Our bespoke services allow us to design the perfect energy and heating solution for your home. The ZestEnergy team provide you with a tailored experience, depending on your needs, budget and ambition.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

220 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(220)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 92

Napisz recenzję
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Oceniono na 5 z 5

Good workmanship and excellent additional support following

The Job was done efficiently and the company has been very helpful in supporting my claim for compensation from my insurance company after my solar panels had to be replaced following a storm.

24 listopada 2025
Logo Zest Energy Ltd

Odpowiedź od Zest Energy Ltd

Hi Rhona,

Thank you very much for your review.

I’m pleased we were able to resolve the storm-damage issues for you, and I’m glad the work was completed efficiently. I apologise for the brief confusion on-site — our installers contacted the office to confirm the exact scope of the remedial work, as storm-damage corrections can vary and we wanted to ensure everything was completed exactly as required.

In terms of timescales, we have had a high volume of remedial requests recently, but I appreciate your patience while we arranged your visit.

Your follow-up documentation is currently being finalised and will be sent to you shortly. If you need anything in the meantime, please feel free to get in touch.

Thank you again for your feedback.

Oceniono na 1 z 5

CONSTANT PESTERING PESTS WHO DO NOT LISTEN

I was receiving calls from a mobile number I didn't recognise, when I answered they would instantly hang up, I would call back to be put on to an answer machine from Zest Energy, this went on for weeks, I would estimate at least 25-30 times I was called, each time when answered I was cut off. I blocked the number & they started dialling on a different number, finally when I answered & someone was on the other side I explained to the guy I was not interested in dealing with a company that treats customers like that, I explained clearly for him to take me off their call list & never to call again or I would go on trust pilot & leave a terrible review warning others, he took some offence to this thinking I was threatening but I was polite & clear, do not call me again! so less than 1 week later another call from Zest, "I believe you were speaking to my colleague & you are looking to book in an appointment for a survey for solar panels" so this is the review! DO NOT TRUST THIS COMPANY, THEY DO NOT LISTEN TO A WORD YOU SAY

26 listopada 2025
Opinia niezależna
Logo Zest Energy Ltd

Odpowiedź od Zest Energy Ltd

Hi there,

Thank you for taking the time to share your experience. I’m sorry to hear about the frustration this caused.

To clarify, we do make outbound calls from mobile numbers, and if a call isn’t answered our dialler system will automatically retry. However, once someone answers and says they are not interested, the system is designed to stop calling that number for at least 90 days.

It is possible for duplicate entries to exist within data supplied by external lead providers, which can occasionally result in additional calls being made even after a number has been marked correctly. This is not intentional, and we apologise if that has occurred here.

We would really like the opportunity to investigate this properly, remove your details from all data sources, and make sure there is no further contact.

If you could email your number to info@zestenergy.net, we will handle this immediately.

Thank you again for bringing it to our attention.

Kind regards,
Zest Energy Ltd

Oceniono na 5 z 5

They were quick to install the system…

They were quick to install the system and, from beginning to end, the whole crew were efficient and friendly.
Particular mention has to go to Chris, the electrical engineer, who was friendly, patient and a pleasure to deal with.

16 października 2025
Oceniono na 3 z 5

Harrassment repeated!

I disliked the speed with which I found myself bundled into this purchase.
I should have requested and got a better payment scheme.
I have not had a chance to try out the system.

16 października 2025
Logo Zest Energy Ltd

Odpowiedź od Zest Energy Ltd

Dear Mr Johnston,

Thank you for your feedback. We’re sorry to hear you feel that the process felt rushed — that was certainly not our intention. You first contacted Zest Energy in 2022 and we’ve provided several quotations since that time, including discussions around battery storage options.

Your recent order was placed on 14 October, and our installers attended as arranged. The payment terms were clearly outlined in the purchase contract, which you accepted — with payment milestones based on deposit, delivery of goods, and final payment upon commissioning.

Unfortunately, we’re unable to deviate from those agreed terms once installation is underway.

We’re confident you’ll see the benefit of your new system once you’ve had a chance to use it, and we remain available if you’d like to discuss any aspect of your installation or payment plan directly.

Kind regards,
Zest Energy Ltd
📧 info@zestenergy.net | ☎️ 0131 467 3257

Oceniono na 5 z 5

Initial contact was professional and…

Initial contact was professional and friendly, The salesman’s advice given was to the point and informative, any questions was answered thoroughly. The best thing was for me he didn’t push anything.
Would like to add the fitters were excellent and knew there job well and explained things as they went along as I had few questions. Would definitely recommend.

6 października 2025
Oceniono na 4 z 5

good engineers

they came
we did a deal and with a week it was fitted
one small problem which was ironed out quickly
and will be making money from system very soon

29 września 2025
Oceniono na 1 z 5

You should be confirm with them they give your money back

They take money from my bank £20
I use£4.25p they not refund my other money
Be careful when you use them zest

21 września 2025
Opinia niezależna
Logo Zest Energy Ltd

Odpowiedź od Zest Energy Ltd

Hello Mobarak,
We believe this review may have been left in error, as the details you mention don’t relate to our company, Zest Energy Ltd. We have no record of you as a customer and the issues described are not part of the services we provide.

If you think this is a mix-up, please contact us directly at info@zestenergy.net or 01314673257 so we can help clarify. If your review was meant for another business, we’d kindly ask you to update it accordingly.

We take genuine feedback very seriously and are always happy to resolve any concerns from our actual customers.

Oceniono na 5 z 5

The 3 workmen were very efficient and…

The 3 workmen were very efficient and most of the work was completed yesterday. Only needed one more solar panel on my back roof and he also replaced 2 slates that had slipped at the front and repaired 2 chimney breasts which were causing leaks in both upstairs bedrooms by the end of the morning today.

18 września 2025
Oceniono na 5 z 5

The whole experience was quick and…

The whole experience was quick and efficient from start to finish.
The sales person answered all my questions and provided all the information.
The installation team were excellent and showed me how to get the most from the system through using the app.

9 września 2025
Oceniono na 1 z 5

By replying to telephone calls 3 times…

By replying to telephone calls 3 times promised to call back never did still waiting to find out about feed in tariffs, this company is a total waste of time and I could not recommend them to any one

30 czerwca 2025
Logo Zest Energy Ltd

Odpowiedź od Zest Energy Ltd

Hi William,

Thank you for taking the time to leave your feedback. We’re sorry to hear there were difficulties reaching us at the time, and we agree that waiting on a promised call back is frustrating. We apologise that your experience fell short on that occasion.

Since then, we were pleased to carry out a further installation for you, and we hope this reflects a more positive experience than the one described above. We’re grateful that you chose to come back to us, and we appreciate your continued business.

If you ever need support with your system in the future, the quickest way to get in touch is through our office on 0131 467 3257 or at info@zestenergy.net, as these channels are monitored throughout the day.

Thanks again for your feedback.

Kind regards
Zest Energy Ltd

Oceniono na 5 z 5

i would highly recommend Zest energy for solar panels

They fitted it in one day and the staff were hard working and very polite. They were very clean and left my house and garage very tidy . The scaffolding company removed the scaffold a few days work was finished but they were very quick and quiet removing all the equipment.

28 sierpnia 2025
Oceniono na 5 z 5

5 star customer servic

Had my solar system since 2022. Hadn't realised I wasn't registered to send my energy back to the grid.
Archie went on the case and was resolved by him. Even after 3 years had passed. Great customer service! I would recommend to anyone looking for a solar array.

3 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fast efficient service

From the initial appointment to the installation and after care I couldn’t be happier with zest energy. Highly recommended. Cameron who visited our home to do the quotation was very helpful and I even threw a couple of questions he was unsure of and he very quickly got answers for me. Archie who was calling me to keep me updated with the installation appointment and again couldn’t have been more helpful with info I required. And Craig the installer and his team were so methodical, clean and tidy and got the job done a high level of satisfaction even pointing out an issue made by a previous seperate company that installed my solar. Very happy with the service from start to finish.

22 sierpnia 2025
Oceniono na 5 z 5

A very knowledgeable salesman Cameron…

A very knowledgeable salesman Cameron who went the extra mile for us , thankyou . The engineer Chris could not have been more helpfull or polite to ourselves and was very tidy in his approach to the job in hand . My cupboard was a very tight fit for all the stuff and he still managed to get in beside it to fit and wire all components. Thankyou . Office staff have been great too . First class service all round .😀

7 sierpnia 2025
Opinia niezależna

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