Great experience from the support team today. Mailed to update an account detail and actioned and completed within a few minutes of picking up the ticket. Special that's to Ryan. Use this app to fin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Charged at the Boat and Horses Oldham and recorded a successful charge on Zapmap. I try to record on Zapmap my charging experiences. I found that recently Zapmap is not always up to date so that it h... Zobacz więcej
From the start, I’ve found ZapMap to be useful and reliable. The app has made all the difference to my journeys. The team have responded immediately to any queries, and resolved a recent issue withou... Zobacz więcej
I always use the ZapMap app when planning longer trips away from home so that I can identify convenient charging points en route and in the destination area. The user comments and photos are very us... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Zapmap is the go-to app for EV drivers, helping you find and pay for public charging with confidence. Download the app for a comprehensive UK charge point map, simple cross-network payment at thousands of charge points nationwide, and a powerful range of filters to personalise your experience.
Dane kontaktowe
Zjednoczone Królestwo
- zap-map.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
An essential tool for E-V motoring
I've been using Zap-Map for several years now and find it to be an invaluable aid to my E-V motoring experience. Thoroughly recommended
Zap Map - the Antidote for Range Anxiety
Zap Map is the antidote for range anxiety and was a major aid supporting my switch to EV. The newsletter is also excellent. I have one small criticism about ZapPay in that there should be a ZapPay RFID card. Many chargers don't have great data reception and then you're stuck.
Great service
Great service. I wouldn't go on a long distance EV trip without first planning my re-charging stops on Zap-Map (at home, the day before). Although some of my journeys are repeat round-trips, I find it best to check beforehand to make sure the charging station is still operating or change status or even broken/unusable at the time I need it. The App is also often showing new facilities recently available since my last time visit to an area or town. Zap-Map is an invaluable tool to check it all out. One of the best aspects of the location information (for me) are the user reviews for each location/charger - they are usually very honest and keep everyone up to date with issues or developments. Great stuff, please keep up the good work. Thanks.
Clear answer to my question.
Very helpful app for electric vehicle…
Very helpful app for electric vehicle owners. Useful detail on charger locations and power output and whether chargers are currently in use or not. I find it an essential app when travelling longer distances away from home. Easy to register and to use. Also easy to leave feedback and information which can be useful for other people to read.
Great support for a laptop issue using…
Great support for a laptop issue using ZapMap. Alice Webster provided a number of methods to resolve the issue.
Back up and running
Email change
Had to change my email address, just an email to pod point support team and that was it, all done. Great help from the support team. 👍
Great quick service…
Great quick service when I contacted them regarding the listing for my home charge point.
The advice given was really helpful
The advice given was really helpful, accurate and was extremely easy to understand. Alice has got me sorted!
First electrically powered long drive over next couple of days will be an experience!
An amazing company who go that extra…
An amazing company who go that extra mile to help and, once helped they tell you that if you have any other concerns, don’t hesitate to get in touch. This is a forward thinking company n
Thank You Zap Map.
I have read a lot of reviews on Zap Map recently, and have been very surprised that most are very good, whilst there are other users that are not so happy? I have had my Toyota BZ4X for 5 weeks and have really enjoyed the rides, some short some long, and I must say that without Zap Map most would have been no good at all. I read a very sensible suggestion on U tube, that it is a good idea to work out your charging stop on a trip, together with a second stop a short distance past the first possible stop to ensure you can charge your EV safely. It would be very difficult without Zap Maps information to give us piece of mind that you can find the correct detailed charging stops. Thank you Zap Map please keep up your excellent work, and especially your great details to keep us all safe on our EV trips.
Good Customer Service
Had an issue with my account details. Alice from Customer Support resolved quickly and efficiently.
Good app
My experience with zap-map app is very good. I am not using any of the paid features hence can't comment on those. However, especially when i drove in continental Europe earlier, it helped me a lot. I am using zap-map in combination with two other apps to find best routes, to see chargers' real-time status and availabilitiy. It is always good to double-check. One of my favorite apps.
Excellent customer service experience
Was provided a promo code by the lease company, which didn’t work, got in touch with zap map direct and they assisted with how to claim the code, when this didn’t work, provided a new code, which worked straight away.
Yet to use the app in earnest, however, customer service so far has been great
Winter motoring EV Range
Winter motoring with an EV means the battery becomes less efficient. ZAP Map puts in an average range for calculating where to charge. I wanted to change this to reflect winter conditions. Emailed Zap map and Ryan told me how to change it. Great service.
Zap Map
This site through the app is excellent. The weekly emails provide fantastic updates on the EV front, increase in public charging points, various surveys and policy changes.
For anyone with an electric vehicle it is a must have app.
The route planner is very useful when…
The route planner is very useful when planning a long trip. The maps now show the latest new EVPs and is easy to use
Over Charging Loyal Customers
I very rarely write a review, on this occasions I really want to warn other potential customers…
This morning I had notification from Apple that my subscription to Zapmap will expire early next month. At £49.99 I decided not to renew and duly cancelled. I was then offered a Premium subscription (which I had just cancelled) for £29.99. I must say I was somewhat shocked to realise that Zapmap must be making a large amount of money from the rollover subscriptions of loyal customers. This feels like a really bad practice!!!
Don’t bother
I’ve tried plenty of times over the last months to get my public podpoint charger on zap map with no luck !
I dont bother anymore they are a waste of time.
I was advised to use Zap map when i…
I was advised to use Zap map when i purchased our BMW I3 (3 yrs ago ) and never looked back . We have been all over the UK and always use it to plan both out and return Journey. Not only does it give me the good areas also lets me see were i need to think . takes all the worry and stress from our journey . And it is always looking for ways to improve . Awsome
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








