Your Doctors Online Recenzje 1509

I had good experience with Your Doctors online as their service is top notch.

Fast and efficient service

Fast active doctors ready to help anytime

Very grateful for this app , the doctor and assistant are very helpful and supportive. Fast service and great communication

Everyone I talked to was super helpful and considerate. There was a lot of guidance and confirmation during my process.

Quick response

Very quick and efficient! Amazing.

She was amazing!

Very fast with the prescription

Great response with great doctors , good experience overall

This company is a scam - do not go with them....They advertise as a sponsored post when you search for Rocket Doctor....I accidentally clicked on them thinking they were rocket doctor....then they charged me $240...I realised when they called that they are no rocket doctor so I said this was a mistake (within 24 hours) and to pleasde provide a full refund (they said no) - eww

Thorough, fast and efficient service

I dont have a family doctor, so this was a great alternative! I had a prescription within 6 hours and a medication the following day. The doctors/nurses stay in touch every couple of days.

Like many Canadians, I turned to Your Doctors Online out of necessity. With family doctor waitlists stretching months and walk-in clinics backed up for hours, virtual care seems like a reasonable solution. I subscribed on March 31, 2026 at what appeared to be a straightforward $20/month plan. What followed was one of the most dishonest experiences I have had with any company.

When I attempted to cancel two weeks later, I was hit with a demand for a $120 termination fee. When I disputed it, the company's senior management sent me two documents as proof I had agreed to this fee at signup: a consent form and a screenshot of their app showing a cancellation tooltip.

I ran forensic analysis on both.

The consent form PDF metadata confirmed it was generated on April 15, 2026 — the same day it was sent to me — not at my March 31 signup. It was created using Google Docs, not retrieved from any system record. The screenshot metadata showed all three file timestamps identical to the second on April 15, 2026. FotoForensics Error Level Analysis confirmed the tooltip in the screenshot was digitally added to the image after the fact.

When I compared the fabricated screenshot to my live app, I found five differences: different tooltip wording, the words "on annual term" had been quietly removed from the interface, different tooltip anchor point, the Continue button changed from plain purple text to a styled orange button, and a different overall card layout. These changes were made while my dispute was active.

The $120 fee does not appear anywhere in their publicly posted Terms of Service. Their own consent form contradicts itself — the Nutritionist and Mental Health sections both say "you may withdraw at any time without penalty" while the billing section imposes a 50% termination fee. Their invoice describes a single month of service, not an annual contract.

Canadians deserve better healthcare access options. This company is exploiting the gap left by an overburdened public system. Do not subscribe.

They were very helpful and listened to my concerns.

The response to my issue was quick and dealt with appropriately

Very convenient, especially with 24/7 access. Would recommend to others!

Very satisfy with the service

So far, experience has been good. Very quick and easy to get an appointment.