Excellent straight from the start Shaun was helpful informative but not pushy in anyway. The whole process of choosing purchasing and then delivery were worked through with Shaun. He kept us up to dat... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I traded my Trident 660 in for a Trident 800. What a blast! Youles Blackburn made it very simple and straightforward. All documentation etc taken care of. I dealt with Jason who was very knowledgeable... Zobacz więcej
Bought my bike from Paul at youles Brilliant from start to finish He kept me updated every step of the way.. Sending me updated videos etc of my new bike Bike was delivered on Saturday 3rd Oc... Zobacz więcej
We had the pleasure of meeting Harrison today and his patience and attention knew no bounds. I was looking for me and sat in several bikes and didn’t feel at all rushed. What a great dealer and what a... Zobacz więcej
Informacje dotyczące firmy
- Sprzedawca motocykli
- również w kategorii:
- Sklep motocyklowy
- Sklep rowerowy
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- youlesmotorcycles.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Had a few bikes from Philip youles …
Had a few bikes from Philip youles suzuki and triumph Philip shoud be so proud of his staff from bike sales to the clothing team work shop team are all trained technicians anna is so clued up on helmets .she sold me a helmet which was a size smaller than all the helmets i have been using 😅 shows go to the professionals .would highly recommend youles for all your biking needs 5 stars all round .Good old fashioned service with modern technology
5 stars
5 stars, and there’s a reason for it.
I dealt with Adam from start to finish and he was brilliant the whole way through. Took the time to properly talk me through the bike, what had been done to it, and kept me updated constantly on WhatsApp and calls, which made the whole process feel easy.
I had a few hiccups during the finance side, completely on me, but Adam still went above and beyond to help sort everything out and keep things moving.
For my first bike, I couldn’t have asked for a better experience. Genuinely sets a high bar and will be hard to beat going forward.
Would absolutely recommend Yuole’s Motorcycles, and I’d 100 percent go back to them again in the future.
Had a issue with my scooter… Andy was…
Had a issue with my scooter… Andy was absolutely brilliant and got it sorted
Excellent customer service
Excellent experience
Wow just purchased my new bike from the Blackburn showroom. The staff were very knowledgeable, the atmosphere was very friendly and helpful. These guys are on top of their game, excellent 6 month warranty on their used bikes and a lifetime engine warranty!
What a selection of bikes, absolutely loads of used bikes all different manufacturers, the Blackburn showroom has the franchises for Triumph, Suzuki, Vespa and Piaggio. The Manchester stores have the franchises for Triumph, Vespa, Piaggio and Honda. Thanks again guys!

Odpowiedź od Youlesmotorcycles
Fantastic shop
Fantastic shop. The staff genuinely care about the customer. The lifetime value of a customer is of paramount importance to them. Loads of other bike shops go bust,Youles keeps going-this is not by accident!!. The last guy who wasn't pleased with his Norton needs to understand these bikes are brilliant,but hand built. This always brings a unique character to the machine. The header pipes were probably of different thickness,hence the difference in colouration. Just ride it and enjoy it! My next new bike will 100% be coming from these guys. Ride safe and have fun!

Odpowiedź od Youlesmotorcycles
My advice would be to go elsewhere
My advice would be to go elsewhere !
I bought a second hand bike from these lot, it broke down on the way home. I had subsequent problems with the bike not starting and when it did start it was running too lean on one cylinder (the exhaust was glowing red hot). I had to pay to get the bike back to Youles in Blackburn for them to argue with me that there was nothing wrong with it. Absolute jokers then offered me over £2000 less than I had paid for a £8500 bike having done less than 400 miles on it. My advice is stay away, go elsewhere because you are on your own once you ride out of the showroom !!

Odpowiedź od Youlesmotorcycles
Top bloke.
I don't normally write reviews, however, I feel the need on this occasion. Buying a motorcycle during the depths of winter is not something I've done before. Not being able to physically see the vehicle or do a test ride, because of distances involved, gave me some trepidation. Meet Jason,a sales person at the Blackburn showroom. He went above and beyond to make the purchase of the vehicle a pleasant experience. He sent numerous videos showing the condition of the bike, organised pickup and delivery (Ironhorse transport, which I also recommended). Any questions I had, if he didn't know, he found out. Top bloke. Thank you Jason.

Odpowiedź od Youlesmotorcycles
Great service by Joe and Dave
Great service by Joe and Dave. They helped me on my motorcycle journey . I’m very new and only just passed my CBT. They helped me choose the right bike as a commuter and I wanna travel up down the country .
The service was brilliant and I highly recommend as they took an interest in my needs and wants.
Poor sales team I was in discussion…
Poor sales team I was in discussion over 2 bikes I asked if they could offer me a bit more money on my px I was completely shut off . Some of the sales team need better manners.
And not just ignore customers.
I have since purchased another bike from another dealership.
Highly recommend Youles to all bikers...
Bought my last bike from here as well coming back for annual servicing. Always a great balance of friendly banter and professional experienced service. Highly recommend to all bikers regardless of make or model.

Odpowiedź od Youlesmotorcycles
Bought a Triumph Tiger 900 Gt Pro from…
Bought a Triumph Tiger 900 Gt Pro from Youles Manchester and dealt with Gary. Top class service and more than happy with my new bike. Lovely shop with helpful staff and a cracking coffee! See you at my 1st service next month.

Odpowiedź od Youlesmotorcycles
I don’t trust this dealer
My experience is completely at odds with most of the other reviews. I can only think that the latter relate solely to the buying experience.
They promised me a new bike with a PDI, 1 year tax and a full tank of petrol. Pretty simple. The reality was that there is no evidence of the PDI having taken place ( it’s all on line sir - but it isn’t), the fuel gauge showed less than 1/4 ( Philip Youle subsequently told me they put enough petrol to get you home…) DVLA had no record of the bike being taxed when I got home.
I booked the 600 mile service and payed £230 up front thinking this must be the Honda price and include things I couldn’t do like can chain and tappet adjustment. They did NOT say what was involved. I subsequently found out that the Honda 600 miles service consists of 4 parts - link to diagnostics. adjust chain, oil and filter. By their own admission They didn’t do the first two. So £230 for oil and filter.
There are other things they haven’t done, that should have been in the PDI, but they just brush these off.
I am leaving this review to advise others to make sure what they are paying for and to check it has been done before parting with hard earned money.

Odpowiedź od Youlesmotorcycles
Just picked up my BMW R18 from Youles…
Just picked up my BMW R18 from Youles Blackburn, been a few times over the last 2 or 3 years, originally looking for a 2.3 Rocket 3 but when I saw the R18 I had to have it. Great service every time I went in, all staff are great, always ready to get a coffee for me and my wife. Extra special thanks to Mark, really pleasant and very helpful, took his time to explain everything and made the whole experience a joy, I would definitely recommend Mark and Youles every time.

Odpowiedź od Youlesmotorcycles
5 Star plus rating for Youles…
5 Star plus rating for Youles Blackburn. The service I received was outstanding from Royce. No pressure and very helpful with advice on the bike I purchased. I’d highly recommend Youles Blackburn. I shall definitely be back for the services and a few bits in th e future. Keep up the great work. Gord
Excellent service from Jonny when I had…
Excellent service from Jonny when I had a small problem after 2 days with my 1200Seed Twin also the service girls and mechanics soon had it sorted. Very professional and helpful, well pleased with my purchase thank you Youles
Excellent customer service and…
Excellent customer service and workmanship. Friendly and knowledgeable staff. I love this dealership. Had a problem with the engine Management light coming on, on my 2024 T100. Fixed it but then they noticed the clocks had a problem (something I hadn't noticed). They sorted by ordering and fitting new clocks, all on warranty. Kept me updated throughout. I can't praise the folks enough, from the Young lady and gent on the service desk, to the mechanics who worked on the bike. Thanks Youles. Frank
The Blackburn shop has great value bike storage
I use the Blackburn shop, which has great value bike storage - insured - over winter. Have my bikes serviced here, would buy a motorcycle anytime, staff are friendly and keen on biking. Nice chill zone upstairs, loads of kit & accessories on sale too.

Odpowiedź od Youlesmotorcycles
One star rating is to much
One star rating is to much. Took my Triumph Speed Triple 1200rs there for a 40000 mile service. Hasn't done anywhere near that milage but I wanted the big service. Had that done, Front fork seals replaced and brake fluid topped up. Asked if they could put my heat shield back on as I didn't have the bolt. They had it for four days and I paid just over £1300 for the pleasure. Picked my bike up and though I didn't expect it to be spotless I was surprised to see it (especially the tank) covered in oily fingerprints. Plus they hadn't put the heat shield on. When I asked the "technician" about this he said that I'm better leaving it of. Five minutes into riding it home my low battery warning came on. They'd drained my brand new battery and not recharged it. Then I noticed loads of smoke coming from my engine. It stopped pretty quickly. Got it home and locked it up. Came out the next morning and there was a nice patch of oil under my bike. They are meant to check for leaks after putting the engine back together. The smoke that came of my bike after leaving there was leaked oil that had acumilated from the cam gasket that hadn't been put together properly. They told me that it was a pinch in the gasket. Took it back they had it another week. Had to take another day of work to take it there. Got it back its running a bit flat in track mode. Almost like it's in the same mode as road. Just took it for a spin and the heat shield came of of one end span round in the other direction and nearly had me of. Burnt my hand on the exhaust pipe trying to get it back round. Which I had no choice to do as I was stuck on the side of a busy road. Now going to have to take the bike somewhere else to get it on a diagnostic to see why it's running like it is. No confidence in the bike as I'm worried what else they've done to it. Honestly wouldn't take a push bike there to get the tyres pumped up after this. Fuming and seeking legal advise. Only issue I had with my bike before they got there hands on it was that the heat shield came of.

Odpowiedź od Youlesmotorcycles
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