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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can highly recommend Youles Motorcycles, Blackburn to anyone who may be looking to purchase a Triumph motorcycle or those who may require a service or MOT. I have purchased 3 motorcycles over the l... Zobacz więcej

Oceniono na 5 z 5

Had a few bikes from Philip youles suzuki and triumph Philip shoud be so proud of his staff from bike sales to the clothing team work shop team are all trained technicians anna is so clued up on hel... Zobacz więcej

Oceniono na 5 z 5

I visited the Blackburn branch to look into buying a commuter bike or scooter, as I wasn’t sure which would suit me best for year-round travel to work. Jason was incredibly helpful throughout.... Zobacz więcej

Oceniono na 2 z 5

Called and got put throttle sales person mark at Blackburn wanted a price for mine against the speed twin cafe racer mines a speed twin 12 aluminium silver one year old 3250 miles on mark didn’t even... Zobacz więcej

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Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

36 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Oceniono na 5 z 5

I can highly recommend Youles Motorcycles

I can highly recommend Youles Motorcycles, Blackburn to anyone who may be looking to purchase a Triumph motorcycle or those who may require a service or MOT. I have purchased 3 motorcycles over the last few years, all of which I still own. The support provided by all staff, whether it be Sales, Service or Workshop Technicians has been first class at all times, and always delivered in a professional, personal and friendly manner. The whole team are a credit to the organisation. Thanks again to everyone at Blackburn.

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Blackburn shop for commuter transport

I visited the Blackburn branch to look into buying a commuter bike or scooter, as I wasn’t sure which would suit me best for year-round travel to work.

Jason was incredibly helpful throughout. He took the time to walk me through a range of options, clearly explaining the pros and cons of the bikes and scooters I was interested in. His knowledge was excellent, and I never felt rushed or pressured.

In the end, I chose a 300cc scooter, and I’m really pleased with my decision. Everything was explained clearly, from servicing to warranty details, and communication in the lead-up to collection, both by phone and email, was spot on.

I’m very happy with my purchase and glad to have found a dealership I can trust and will happily return to in the future.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Had a few bikes from Philip youles …

Had a few bikes from Philip youles suzuki and triumph Philip shoud be so proud of his staff from bike sales to the clothing team work shop team are all trained technicians anna is so clued up on helmets .she sold me a helmet which was a size smaller than all the helmets i have been using 😅 shows go to the professionals .would highly recommend youles for all your biking needs 5 stars all round .Good old fashioned service with modern technology

7 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

5 stars

5 stars, and there’s a reason for it.

I dealt with Adam from start to finish and he was brilliant the whole way through. Took the time to properly talk me through the bike, what had been done to it, and kept me updated constantly on WhatsApp and calls, which made the whole process feel easy.

I had a few hiccups during the finance side, completely on me, but Adam still went above and beyond to help sort everything out and keep things moving.

For my first bike, I couldn’t have asked for a better experience. Genuinely sets a high bar and will be hard to beat going forward.

Would absolutely recommend Yuole’s Motorcycles, and I’d 100 percent go back to them again in the future.

27 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent experience

Wow just purchased my new bike from the Blackburn showroom. The staff were very knowledgeable, the atmosphere was very friendly and helpful. These guys are on top of their game, excellent 6 month warranty on their used bikes and a lifetime engine warranty!

What a selection of bikes, absolutely loads of used bikes all different manufacturers, the Blackburn showroom has the franchises for Triumph, Suzuki, Vespa and Piaggio. The Manchester stores have the franchises for Triumph, Vespa, Piaggio and Honda. Thanks again guys!

21 marca 2026
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Wow, thank you so much for such an amazing review! It genuinely means a lot. I’m really glad the team looked after you and that you found the right bike, sounds like you had a great experience all round.

Enjoy every minute on your new ride, and if you ever need anything at all, we’re always here to help. Ride safe and see you again soon!

Oceniono na 2 z 5

Not very good sales person

Called and got put throttle sales person mark at Blackburn wanted a price for mine against the speed twin cafe racer mines a speed twin 12 aluminium silver one year old 3250 miles on mark didn’t even know the bike wanted to know what the side panels were like don’t think this lad rides bikes gave me a low ball part x so told him I’d go else were.Aluminium silver is the new 2025 model even Philip youles should know that since my experience trying to part x I’ve heard a lot of the same stories from youles Blackburn

6 marca 2026
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Hi there, thanks for the feedback. I'm sorry to hear your experience wasn't up to our usual standards.
Mark is actually a new member of our staff and is still learning the ropes of our inventory. Regarding the valuation, as we weren't able to get photos of your bike to identify the specific year and model, he had to provide a cautious estimate.
We’d love the chance to give you a more accurate figure, if you can send some photos over or pop back in, we'll make sure a senior member of the team take a look.

Oceniono na 5 z 5

Fantastic shop

Fantastic shop. The staff genuinely care about the customer. The lifetime value of a customer is of paramount importance to them. Loads of other bike shops go bust,Youles keeps going-this is not by accident!!. The last guy who wasn't pleased with his Norton needs to understand these bikes are brilliant,but hand built. This always brings a unique character to the machine. The header pipes were probably of different thickness,hence the difference in colouration. Just ride it and enjoy it! My next new bike will 100% be coming from these guys. Ride safe and have fun!

7 marca 2026
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Thank you for such a brilliant review, it genuinely means a lot to the whole team here.

You’ve absolutely nailed it when it comes to hand-built bikes like Norton. A bit of individuality is all part of the character, and it’s one of the things that makes owning and riding them that bit more special.

We really appreciate you recognising the effort the team puts into looking after our customers. We’ve always believed that if you look after people properly, they’ll keep coming back, and thankfully that approach seems to have kept us going all these years!

And we’ll definitely remember that promise about your next bike… we’ll keep a spot in the showroom ready for you. Thanks again for the support, ride safe!

All the best
Youles Motorcycles.

Oceniono na 1 z 5

My advice would be to go elsewhere

My advice would be to go elsewhere !
I bought a second hand bike from these lot, it broke down on the way home. I had subsequent problems with the bike not starting and when it did start it was running too lean on one cylinder (the exhaust was glowing red hot). I had to pay to get the bike back to Youles in Blackburn for them to argue with me that there was nothing wrong with it. Absolute jokers then offered me over £2000 less than I had paid for a £8500 bike having done less than 400 miles on it. My advice is stay away, go elsewhere because you are on your own once you ride out of the showroom !!

24 sierpnia 2025
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

We’re sorry you’re disappointed, but we do need to set the record straight. Every bike we sell, especially hand-built (Norton in your case) and second hand machines, is carefully checked and finished to a high standard. The issues you describe simply don’t reflect the condition the bike left our showroom in.

Regarding the buy back offer, it reflects current market values and fair use. It’s not intended as a reflection on you personally, but on the bike’s condition and mileage, as is standard practice for any quality second hand bike.

Hand-built bikes naturally have character, and small differences in components or appearance are part of their charm, not a defect. Importantly, your experience is not reflective of the thousands of happy customers who ride away from us confident in the quality of their bikes.

We always aim to deal fairly and professionally, and we stand by the care and standards we put into every machine.

Ride safe,
The Youles Team

Oceniono na 5 z 5

Top bloke.

I don't normally write reviews, however, I feel the need on this occasion. Buying a motorcycle during the depths of winter is not something I've done before. Not being able to physically see the vehicle or do a test ride, because of distances involved, gave me some trepidation. Meet Jason,a sales person at the Blackburn showroom. He went above and beyond to make the purchase of the vehicle a pleasant experience. He sent numerous videos showing the condition of the bike, organised pickup and delivery (Ironhorse transport, which I also recommended). Any questions I had, if he didn't know, he found out. Top bloke. Thank you Jason.

31 stycznia 2026
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Thanks so much for taking the time to write this, it really means a lot to us. Buying a bike in the middle of winter and from a distance can definitely feel like a leap of faith, so we’re really glad we could help make the process easier and give you the confidence to go ahead with it.

It was a pleasure dealing with you throughout, and we’re pleased the videos and updates helped you get a good feel for the bike before it arrived. We’re also glad everything went smoothly with the pickup and delivery.

We hope you're loving the bike now it’s with you! Jason is a real credit to the business and we’re lucky to have him on the team, we’ll be sure to pass your kind words on to him.

If you ever need anything in the future, just give us a shout.

All the best,
Youles Motorcycles

Oceniono na 5 z 5

Great service by Joe and Dave

Great service by Joe and Dave. They helped me on my motorcycle journey . I’m very new and only just passed my CBT. They helped me choose the right bike as a commuter and I wanna travel up down the country .

The service was brilliant and I highly recommend as they took an interest in my needs and wants.

6 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Poor sales team I was in discussion…

Poor sales team I was in discussion over 2 bikes I asked if they could offer me a bit more money on my px I was completely shut off . Some of the sales team need better manners.
And not just ignore customers.
I have since purchased another bike from another dealership.

17 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend Youles to all bikers...

Bought my last bike from here as well coming back for annual servicing. Always a great balance of friendly banter and professional experienced service. Highly recommend to all bikers regardless of make or model.

16 grudnia 2025
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Thanks a lot! Clearly you’ve got excellent taste in both bikes and dealerships! Always good to have you back in the workshop, banter included FOC of course. Really appreciate the recommendation and see you at the next service!

Oceniono na 5 z 5

Bought a Triumph Tiger 900 Gt Pro from…

Bought a Triumph Tiger 900 Gt Pro from Youles Manchester and dealt with Gary. Top class service and more than happy with my new bike. Lovely shop with helpful staff and a cracking coffee! See you at my 1st service next month.

27 listopada 2025
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Thanks so much for the great feedback! We’re really pleased to hear you’re loving your new Triumph Tiger 900 GT Pro!

Gary and the team at Youles Manchester will be delighted to know you had a top class experience, and we’re glad you enjoyed the coffee too! We look forward to seeing you at your first service next month, enjoy every mile until then.

Oceniono na 1 z 5

I don’t trust this dealer

My experience is completely at odds with most of the other reviews. I can only think that the latter relate solely to the buying experience.
They promised me a new bike with a PDI, 1 year tax and a full tank of petrol. Pretty simple. The reality was that there is no evidence of the PDI having taken place ( it’s all on line sir - but it isn’t), the fuel gauge showed less than 1/4 ( Philip Youle subsequently told me they put enough petrol to get you home…) DVLA had no record of the bike being taxed when I got home.
I booked the 600 mile service and payed £230 up front thinking this must be the Honda price and include things I couldn’t do like can chain and tappet adjustment. They did NOT say what was involved. I subsequently found out that the Honda 600 miles service consists of 4 parts - link to diagnostics. adjust chain, oil and filter. By their own admission They didn’t do the first two. So £230 for oil and filter.
There are other things they haven’t done, that should have been in the PDI, but they just brush these off.
I am leaving this review to advise others to make sure what they are paying for and to check it has been done before parting with hard earned money.

8 grudnia 2025
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Hi Ken,

Thankyou for spending the time to leave a review. We have conversed many times with yourself but seem to be struggling to meet your expectations.

I would like to break down your review, You were sold a new bike with 12 months road tax. We had carried out a Pdi, infact if we had not done a Pdi your bike would have been given to you unbuilt up and certainly would not run. I can not see any notes on the sale regarding a full tank of fuel however if you had brought it to our attention at the time and it was what was agreed we would have sorted it for you.
All our bikes are registered on the day of collection with the Dvla, this can take a few weeks to show online.

Myself, Philip and Dave have conversed with you many of times regarding your first service.
You brought your bike back to us after the service accusing us of not adjusting your chain correctly, upon your visit back to us we brought yourself and your bike in to the workshop where myself and Kyle our Honda workshop manager showed you how to adjust the chain correctly as you had taken it upon yourself to tighten the chain way past where it should be. We also went through what is done on the first service and how we do it. In conclusion your chain was lubed and adjusted correctly at the point of service. Regarding the diagnostics you may have previously owned a bike where you do get a Autoscan type sheet at the point of service. You do not get this on a Honda.

After the visit to the store you got back in touch with the same accusations again and basically told us that it would all go away if we refund you £95. You feel we should do this as a contribution to stop you taking it further. We did not refund you £95 as we are confident in our work and cannot be subject to such threats, after all you were told the cost of the service on two occasions before it was carried out and we have certainly done everything we can to satisfy you since.

I do also believe you have fallen out with the previous Honda dealer in Manchester, I hate to say it but it might be time to review your own expectations.

You know where we are, if you want to come for a brew and a chat you are welcome. I want you to help you but you are going to have to put this behind you.

Thanks Joe Youles

Oceniono na 5 z 5

Just picked up my BMW R18 from Youles…

Just picked up my BMW R18 from Youles Blackburn, been a few times over the last 2 or 3 years, originally looking for a 2.3 Rocket 3 but when I saw the R18 I had to have it. Great service every time I went in, all staff are great, always ready to get a coffee for me and my wife. Extra special thanks to Mark, really pleasant and very helpful, took his time to explain everything and made the whole experience a joy, I would definitely recommend Mark and Youles every time.

28 listopada 2025
Opinia niezależna
Logo Youlesmotorcycles

Odpowiedź od Youlesmotorcycles

Thanks so much for the kind words, Kevin! We’re thrilled you’re loving your BMW R18 and that every visit over the years has been a great experience.

We’ll pass your thanks on to Mark, he’s always happy to take the time to explain everything and make sure customers feel looked after. Glad you and your wife enjoyed the coffee and chat too!

Enjoy every mile on the R18, and we can’t wait to see you back at Youles Blackburn soon!

Oceniono na 5 z 5

5 Star plus rating for Youles…

5 Star plus rating for Youles Blackburn. The service I received was outstanding from Royce. No pressure and very helpful with advice on the bike I purchased. I’d highly recommend Youles Blackburn. I shall definitely be back for the services and a few bits in th e future. Keep up the great work. Gord

8 października 2025
Opinia niezależna

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