Bought a Chinese Elm from Yorkshire Bonsai. The tree arrived very well packed (by Sam) on the day that I had requested. The tree is in top condition, very healthy and obviously well cared for. I would... Zobacz więcej
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The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Zobacz więcej
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We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Zobacz więcej
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Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Dane kontaktowe
Brookfield Court, LS25 1NB, Leeds, Zjednoczone Królestwo
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Doskonała
719 recenzji
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Yorkshire Bansai are the best
Yorkshire Bansai are the best. Beautiful healthy tree and what is just as important fantastic support and advice.Everything including even the packaging professional - highly recommended
3 czerwca 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with your tree and the support you’ve received. We take pride in providing beautiful, healthy bonsai and being here to help every step of the way.
It means a lot that you noticed the care in every detail — including the packaging. Your recommendation truly means a lot to us.
Warmest thanks,
The Yorkshire Bonsai Team 🌿
Want a bonsai tree delivered? Look no further.
I looked at a lot of companies for mail-order bonsai trees in the UK and decided to give Yorkshire Bonsai a try. After my order & delivery experience with these guys I won't be trying any other as I expand my collection.
Proper customer service, prompt & friendly communications and, upon delivery, a packaging masterclass!
The two trees arrived in beautiful condition.
8 maja 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thank you so much for your kind words and thoughtful review! 🌱
We're absolutely thrilled to hear you had such a positive experience with us—from our customer service to the safe arrival of your bonsai trees. We take great pride in both the quality of our trees and the care we put into packaging them, so it means a lot to know that stood out to you.
We’re excited to be part of your bonsai journey and look forward to helping you grow your collection. If you ever need anything or have any questions, don’t hesitate to reach out.
Regards
—The Yorkshire Bonsai Team
Brilliant service
Bought for my daughter who loves her plants and has always wanted a bonsai.She loves it.
28 kwietnia 2025
Odpowiedź od Yorkshire Bonsai
Thank you for your review. Hope your daughter continues on her Bonsai journey!
Get in touch any time if you have any queries.
Kind regards
Eve
Great service
28 kwietnia 2025
Odpowiedź od Yorkshire Bonsai
Thank you very much for your review, much appreciated!
Regards
Eve
Odpowiedź od Yorkshire Bonsai
Thank you for your great feedback! We're really glad you were happy with your order and that everything arrived timely. Appreciate your support and hope to help you again soon!
regards
Eve
Tree was very nice but delivery a shambles
Tree was very nice but delivery was a shambles. They advertise clearly on their website "SATURDAY AND SUNDAY DELIVERY AVAILABLE" (in fact they're the first words) and "pick your delivery date" - which is exactly what I did to time with arrival on my wife's birthday.
Sunday morning I receive an email from Royal Mail saying it'll be delivered on Monday. So there I am, wife's birthday with no gift planning to arrive on the day.
Long story short, if you plan to use, I would not trust the wording on their website
25 kwietnia 2025
Odpowiedź od Yorkshire Bonsai
Thank you for your feedback, and we're genuinely sorry to hear about your experience—especially as it was meant to mark such an important occasion.
You're absolutely right to expect your delivery on the selected date, especially when we highlight weekend delivery as an option. We understand how disappointing it must have been for your wife's birthday gift not to arrive on time, and we sincerely apologise for that.
While we do offer Saturday and Sunday delivery on many of our products, unfortunately, we rely on third-party couriers, and occasionally despite our best efforts and intentions, there can be a delay in the network.
Glad to hear your wife liked the Tree!
Please free to get in touch if you have any further queries.
Warm regards
Eve
Odpowiedź od Yorkshire Bonsai
Thank you for your review. We are pleased you like your tree. thanks for your words regarding delivery and packaging, much appreciated!
Regards
Eve
Great product and service
Packaged well, beautiful plants almost identical to product image! Delivered on timme
24 kwietnia 2025
Odpowiedź od Yorkshire Bonsai
Thank you for the great feedback! I’m really pleased to hear the plants arrived safely and looked just like the ones you picked. Hope to help you again soon!
Regards, Dan
Amazing Company with Beautiful Trees
Super quick delivery, emails all the way through from order confirmation through to delivery and not to mention the beautiful trees. Highly recommend this company if you want an amazing Bonsai Tree
24 kwietnia 2025
Odpowiedź od Yorkshire Bonsai
Thank you so much for your kind words! I’m really glad you were happy with the service and the trees—it means a lot to know you’d recommend us. We put a lot of care into every order, so it’s lovely to hear it’s appreciated. Looking forward to helping you again in the future!
Regards, Paul
Incredible customer service
Incredible customer service. I bought a tree from Yorkshire Bonsai back in 2023, and recently contacted them for some help to try and revive it as sadly, it has died. The tree died through no fault of theirs, but I was in contact with Paul over the Easter weekend, he couldn't do enough to help me and without being asked, offered me a substantial discount on a replacement tree so that I can try again. Paul also told me I was welcome to contact him as often as needed for advice to keep the new tree healthy. Well deserved 5 star rating!
23 kwietnia 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thank you so much for your lovely review. We were sorry to hear your tree didn’t make it, but so pleased we could help you get started again. It’s all part of the bonsai journey, and we're always here to offer advice whenever you need it.
We truly appreciate your support and kind words—fingers crossed the new tree brings you many years of enjoyment!
Regards
Paul
Absolutely spot on from start to…
Absolutely spot on from start to finish, all my questions were answered in a timely manner.. My new bonsai tree is a stunner and i cant thank Paul and his team enough. I will be back for more thanks guys!
19 kwietnia 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thanks so much for the fantastic review! We're really pleased you’re happy with your new bonsai. We’re always happy to help and really appreciate your kind words. Looking forward to helping you again when you're ready for the next one!
Regards
Paul
Excellent service
We purchased 3 bonsai and are thrilled with them even better than the picture arrived in perfect condition, communication was there straightaway thankyou and will be purchasing again
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thank you so much for your lovely feedback! We're really happy to hear you’re thrilled with your bonsai—always a pleasure to know they arrived in perfect condition and even better than expected. Appreciate your kind words and I’ll look forward to helping you again when you’re ready for the next additions!
Regards
Paul
Great customer service, issue was resolved quickly.
Decided to repot two of my small trees ive had growing for some time, ones a root over rock so I can't wait to see it in a proper bonsai pot, got some new soil aswell. There was an issue with the order due to low stock, someone must of forgot to stock take yet they resolved the issue by sending a different soil out, made the whole process easier by communicating swiftly and professionally, will be using these suppliers again if I look at purchases more stuff for bonsai
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thanks so much for your great feedback! I'm really glad we could get everything sorted quickly for you.
It sounds like your repotting project is going to look fantastic—especially the root-over-rock! Apologies again for the stock hiccup, but I’m happy we found a good solution. Looking forward to helping you again whenever you're ready for more bonsai bits!
Regards
Paul
superb communication
superb communication, excellent service, Does what it says it will, No quibbles.
26 marca 2025
Odpowiedź od Yorkshire Bonsai
Thank you for the great feedback! I'm really glad you were happy with the service—straightforward and no fuss is exactly what we aim for. Always here if you need anything else!
Regards
Dan
I'm fairly new to the Bonsai community
I'm fairly new to the Bonsai community. So I've been looking at companies in the u.k that are reliable. Yorkshire Bonsai have been my go to. Communication is 1st class and quite frankly its nice that someone has the spent the time and effort to help with any enquires.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Yorkshire Bonsai
Thank you so much for your kind words! It’s great to hear you’re finding your way into the bonsai community, and I’m really glad we’ve been able to help.
We always try to be as helpful and approachable as possible—no question is ever too small. Looking forward to supporting you on your bonsai journey!
Many thanks
Paul
Beautiful tree, well packed.
When my little tree arrived after it's long journey (royal mail sent it to the wrong depot and it was 3 days late) it was beautifully packed and it had survived its long time in the box. I am thrilled to bits withh it, it is beautiful.
It has joined my little collection and seems very happy.
26 marca 2025
Odpowiedź od Yorkshire Bonsai
Thank you so much for your lovely message! I’m really glad to hear your little tree arrived safely in the end, despite its unexpected detour!
We always do our best with the packing to make sure the trees are well protected, so it’s great to know it came through just fine. Thrilled that it’s found a happy home in your collection—wishing you many joyful moments with it!
Kind regards
Dan
Odpowiedź od Yorkshire Bonsai
Thank you for your positive feedback! So glad you’re happy with the bonsai pot and that it arrived quickly and safely.
Kind regards
Dan
Odpowiedź od Yorkshire Bonsai
Thanks so much for your kind words! Really pleased you were happy with the service and value—we appreciate your support and look forward to helping you again soon!
Many Thanks
Dan
I am very pleased with my Bonsai tree
I am very pleased with my Bonsai tree. I agreed to a delayed delivery of 2 weeks so that the plant developed more leaves. It was superbly and safely packed, and delivered carefully.
26 marca 2025
Odpowiedź od Yorkshire Bonsai
Thank you so much for your kind feedback! I’m really glad to hear you’re pleased with your bonsai and that the wait paid off.
We always aim to send out our trees in the best condition possible, and it’s great to know it arrived safely and securely.
Wishing you all the best on your bonsai journey!
Regards Paul
Odpowiedź od Yorkshire Bonsai
Thank you so much for your positive feedback. Much appreciated.
Regards
Paul
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