Your Next StepRecenzje 

190
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Zobacz więcej

Oceniono na 5 z 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Zobacz więcej

Oceniono na 5 z 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik ubezpieczeniowy

Napisane przez firmę

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you so much

Thank you so much, Chris, for making the process of purchasing our first home so smooth, clear, and completely stress-free. From start to finish, you were always available, patiently answered all of our questions, and clearly explained every step of the process. We truly felt your support and professionalism throughout the entire journey. We highly recommend Chris to anyone looking for a reliable, knowledgeable, and attentive mortgage advisor.

9 lutego 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for your wonderful feedback, amazing to read 😄

Oceniono na 5 z 5

Working with Alan has been an…

Working with Alan has been an outstanding experience from start to finish. Buying a home can feel overwhelming, but Alan's calm, knowledgeable approach made the entire process far more manageable. He took the time to understand my situation, explained every option clearly, and never once made me feel rushed or pressured.
What stood out most was his communication. Every question — big or small — was answered quickly and in plain language. He was proactive at every stage, keeping me updated and making sure I always knew what to expect next.
Thanks to his guidance, I secured a mortgage that genuinely suits my needs and long‑term plans. I felt supported, informed, and confident throughout the journey. I wouldn’t hesitate to recommend Alan to anyone looking for a trustworthy, professional, and genuinely helpful mortgage advisor.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing feedback, it's been our pleasure 🎉

Oceniono na 5 z 5

Alan Mackenzie

Alan, we're with us during all the selling and buying process. All the support and explanation about each step was clear and trustworthy! We have been support since the first contact with Next Step until we got the keys!
We are so happy and thankful ❤️

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the wonderful review!! 😁

Oceniono na 5 z 5

Highly recommend

Great firm who were very professional and are clearly very good at what they do. One of their advisors, Chris, was very easy to work with, was extremely helpful with any queries, helped my Girlfriend and I fully understand the mortgage which we were undertaking, and most importantly got us a great mortgage deal. In addition to the above, our initial enquiry was responded to within 15 minutes and was sent at 8pm on a Tuesday night! Highly recommend using their services!!!

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much, Murray! 😊 We're absolutely delighted with your feedback for Chris. It means the world to us! 🌟

Oceniono na 5 z 5

Alan at Your Next Step

Alan at Your Next Step, made our first home purchase so effortless. He was very thorough in understanding our individual circumstances, and gave excellent recommendations whilst breaking everything down to simple terms for us to understand. He checked in with us regularly with updates and gave us advice about mortgages and also everything and anything else beyond this. Can’t recommend Your Next Step enough!

6 grudnia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

We truly appreciate your kind words, Jenna! 😊 It's wonderful to see you settling into your new home just in time for Christmas! 🎄🏡

Oceniono na 5 z 5

First-time buyer

As a first-time buyer, Chris provided much-needed guidance throughout the process. Communication was clear, and I did not experience any delay in receiving feedback or in accessing the required documentation.

25 listopada 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much, Jayne! 🌟 We're thrilled to hear your positive feedback for Chris. Your support means everything to us! 😊

Oceniono na 5 z 5

The fact they’re professional in all…

The fact they’re professional in all aspects of their job is incredible.

I can’t thank enough for their outstanding service! From start they are professional, proactive, and incredibly supportive. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful process feel effortless. Their expertise and genuine care really set them apart. I would highly recommend Your Next Step.

13 listopada 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much, Solomon! 🙏 We're really grateful for your wonderful review and kind words!

Oceniono na 5 z 5

I was recommended this agency through a…friend

I was recommended this agency through a friend who had recently used their services.
I cannot explain how fantastic Alan was throughout the process. Knowledgeable, approachable and he went above and beyond to make sure we had the best mortgage options available to us.
I cannot recommend this company enough. I previously just went through my bank to get my mortgage sorted after a bad experience with a mortgage advisor, however after using Your Next Step I wouldn’t use my bank again. Hopefully, I’ll be using them again in another five years! Thank you Alan.

12 sierpnia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much, Victoria! 😊 It was a pleasure to help with your remortgage, and we'll definitely be in touch when the next renewal comes around! 🔄

Oceniono na 5 z 5

First class service

Was recommended this company through the estate agent I was selling my house with.

From the initial phone call with Chris, right through to my formal mortgage offer the process was quick and pain free. Chris found a great mortgage rate, kept me updated every step of the way and was always available to answer any questions- even getting in touch at the weekend.

30 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

We're over the moon with your kind words for Chris. Your support truly brightens our day! 😊

Oceniono na 5 z 5

Patrick literally went above and beyond…

Patrick literally went above and beyond to secure an interest only mortgage for us ‘oldies’. We are now in our beautiful and quirky forever home! 🏡

24 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Many thanks for your fantastic review! 🙏 We're delighted to have been of help and can't wait to assist you again in the future!

Oceniono na 5 z 5

Professionalism

The way the work was delivered with accuracy and precision is amazing

22 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks very much for the feedback, Dickson 👏

Oceniono na 5 z 5

Highly recommend

I couldn’t recommend Alan highly enough. From start to finish, his service was professional, friendly, and always reassuring. He took the time to explain everything clearly, answered all my questions with patience, and guided me through each step of the mortgage process. Alan was always quick to return calls and emails, and he found a mortgage that suited my circumstances perfectly. I was delighted to receive a “congratulations” parcel from YNS at my new home, containing sweets, coffee, tea, and biscuits. I’ll definitely be recommending YNS to family and friends!

3 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Melissa, really appreciate the kind review and we're delighted you enjoyed your new home box 🍫🍪

Oceniono na 5 z 5

The service experience is topnotch

The service experience is topnotch, paying attention to details with timely and professional advice. Help us as a client to achieve our target on time.

16 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you very much!! 😊

Oceniono na 5 z 5

Mortgage advice

Throughout the entire process, Alan was always available to answer my questions and address any concerns I had. His professionalism, combined with his friendly and approachable manner, made the experience stress-free and enjoyable. I highly recommend Alan and Your Next Step to anyone looking for mortgage advice – they truly are experts in their field!

9 października 2025
Opinia niezależna
Logo Your Next Step

Odpowiedź od Your Next Step

Thanks a lot Jack, a true good news story for your wonderful family! 🏠

Oceniono na 5 z 5

Thank you, Chris!

Chris at Your Next Step was great! He was so helpful and efficient through the whole process. I was anxious and dreaded the mortgage process but Chris made it seem so easy. Highly recommend!

8 października 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Kerrie, delighted we could help you! 🏠😊

Oceniono na 5 z 5

Best experience ever with Alan MacKenzie

Alan MacKenzie is the best mortgage advisor, he worked with me and adjusted to all my needs, he was always patience and supported me until I found what I was looking for, he worked so hard to find me the best deal and the money I needed for the mortgage, all my family are choosing him because honestly he is the best, I have no complaints, the process was so fast and zero stress, thanks to Alan that was doing everything at the right moment.

8 września 2025
Opinia niezależna
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Odpowiedź od Your Next Step

What a wonderful review Vanessa!! Thank you so much, hope you're loving life in your brand new home 🏡

Oceniono na 5 z 5

Mortgage/ life insurance

Chris has been nothing but helpful in this process going above and beyond without a hesitation. Always on had to to help answer any question that are needed and simplifying the process to someone who’s didn’t have munch if any understanding on these topics

25 września 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot for your amazing feedback, Chris! The pleasure was all ours 🔑

Oceniono na 5 z 5

Can’t rate my experience high enough

Can’t rate my experience high enough. Patrick was brilliant every step of the way. There to handle everything professionally but as a human as well. Taking phone calls he didn’t have to for us to just ask advice. Everything that needed done got done as quick as possible. Would recommend working alongside the company and Patrick to anyone. Thank you very much

18 września 2025
Opinia niezależna
Logo Your Next Step

Odpowiedź od Your Next Step

Thanks for the really kind review for Patrick! 👏👏

Oceniono na 5 z 5

Easy and stress free!

Patrick walked us through the entire process making it straightforward and easy! Despite our anxieties prior to starting the process, Patrick made us feel at ease and have reassurance every step of the way. He took into consideration our personal needs and found a mortgage and insurance policy to suit us best. He was easy to contact and always got back to us swiftly. Working with Your Next Step made our selling and buying process easy and stress free and we can't recommend the team enough. We look forward to working with Patrick in the future.

17 września 2025
Opinia niezależna
Logo Your Next Step

Odpowiedź od Your Next Step

Thanks a lot Abbie, amazing feedback for Patrick!! Wishing you all the best 🍾

Oceniono na 5 z 5

I truly recommend Your Next Step

I truly recommend Your Next Step. Great contact, quick replies and professional service. We looked at huge number of properties and Patrick from Your Next Step was really helpful and eager to check everything thoroughly each time. I would definitely choose his help again.

15 września 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Amazing feedback - thank you so much! 😀

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