Your Next StepRecenzje 

190
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Zobacz więcej

Oceniono na 5 z 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Zobacz więcej

Oceniono na 5 z 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik ubezpieczeniowy

Napisane przez firmę

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 star service ⭐️⭐️⭐️⭐️⭐️

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stress-free. Their expertise, attention to detail, and excellent communication throughout made everything straightforward and easy to manage. I always felt well informed and supported every step of the way.

1 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

10/10 service

Patrick got in touch with us 6 months prior to our fixed rate ending.
He organised everything so quickly and efficiently. 10/10 service can’t recommend them enough.

11 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Patrick at Your Next Step

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throughout the process but he never made us feel daft and always came back with an answer to help us.

Genuinely cannot thank Patrick enough, he made a stressful process we know nothing about so easy and we will always be grateful for his help.

5 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service!

Alan from the word go was extremely helpful providing great guidance for a mortgage that suited our needs. His knowledge in this field is superb and would recommend him highly to anyone wanting to fix up a mortgage.

14 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the great review, David. Delighted to have helped, your new home is going to be incredible 🏠⛵

Oceniono na 5 z 5

Absolutely amazing

Absolutely amazing. Alan has done a fantastic job and stress free getting my mortgage sorted. I appreciate all the help. Many thanks and will definetly be recommending him to friends and family.

29 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks Sunni, really pleased we managed to get a result for you. Wishing you well for all the next steps 😊

Oceniono na 5 z 5

Recently used Your next step to get our…

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free. We would definitely recommend to others and use them again in the future!

29 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing review for Chris, we really appreciate the five stars ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

Absolutely outstanding service from…

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from start to finish. Alan was always available to answer questions, explain everything clearly, and go above and beyond to help. You genuinely feel like you’re in safe hands with someone who truly knows their stuff. I wouldn’t go anywhere else and couldn’t recommend him highly enough!

26 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Stacey, amazing to help you again 👏👏👏

Oceniono na 5 z 5

Knowledgable & Personable

Patrick is so knowledgeable & took his time to explain everything in as many ways as possible as many times as needed until I understood my mortgage product. He worked to get the most cost effective deal & I felt like it was a really personal experience not just a tick box exercise. I’ve never before used a mortgage advisor because I didn’t see the point but Patrick had well and truly shown me how stress free buying and selling can be if you have someone who knows what they’re doing helping you out. Every appointment has been bang on time and so efficient. Cannot recommend Patrick enough & will definitely be making use of his services in the future.

21 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Amazing feedback for Patrick - thank you so much, it was our pleasure 😊

Oceniono na 5 z 5

I had a very good experience with Your…

I had a very good experience with Your Next Step throughout my mortgage process. Their team was very professional, patient, and always willing to give helpful advice whenever I had questions or concerns. They made the whole process much smoother and less stressful for me. I truly appreciate their support and would happily recommend them to anyone looking for a reliable mortgage advisor service.

Samuel Akinpelu.

19 maja 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Samuel, wonderful review from you ✔️

Oceniono na 5 z 5

Remortgaging

I recently visited Alan and his team to start the process of remortgaging and to discuss buying and selling in the future. As a sole home owner, I find this whole process daunting and was worrying about it for months before I met the team at Your Next Step, who put me at ease straight away. Alan and Lynn talked me through all the processes and were there to answer any questions I had. The whole process was a breeze from start to finish and this was due to how helpful the staff at Your Next Step are. I will be recommending them to everyone I know in the future. Thanks again!

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing review! 👏👏

Oceniono na 5 z 5

professional and helpful

Alan was very easy to deal with start to finish. As a first time buyer he explained everything clearly and made sure i understood each step of the process! I would highly reccommend him to anyone!

26 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the five stars Gabby, it was our pleasure 😊

Oceniono na 5 z 5

Very knowledgeable

Very knowledgeable, friendly and warm service, nothing too much and replies to any questions/queries very promptly and professionally. Would highly recommend

25 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks very much Michael, it's been a pleasure to help you again! ⭐

Oceniono na 5 z 5

I can’t recommend Patrick enough

I can’t recommend Patrick enough, he has helped me with a new mortgage, with porting an existing mortgage during a move and also with remortgaging. Each time he has been extremely helpful, sorted everything out and made the process much smoother. His help in navigating the mortgage process has given me peace of mind and much less to worry about!

20 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

What a lovely review, we really appreciate it!! 👏👏👏

Oceniono na 5 z 5

Unbelievable service

Unbelievable service, made everything easy and stress free
Would recommend 100% absolutely delighted with the whole process

18 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks Martin, a huge win for you are we are delighted to have helped 👏👏👏👏

Oceniono na 5 z 5

Alan is very responsive and when…

Alan is very responsive and when interest rates are challenging, this is really important. Me and my friend were looking to get mortgage and I got mine 0.42% lower because Alan was very proactive.

17 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Tadej, delighted we got in there just in time 💨

Oceniono na 5 z 5

Chris at YNS has been nothing short of…

Chris at YNS has been nothing short of amazing and stupid question or any serious question he’s got the answer, nothing is ever too much for him. He works quick and always just a message away. He was outstanding, we got an offer accepted on a house on the Wednesday contacted him got the finalised stuff for the mortgage on Thursday afternoon only to him to come back before 9am on Friday morning for approval, he is outstanding and I will recommend him to anyone who will listen!!Thanks Chris :)

13 marca 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

This is the second time I have used…

This is the second time I have used Alan and another great experience. Alan kept my informed at all stages and answers questions simply and doesn't use jargon. Would 100% recommend

27 lutego 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Our pleasure to help you again Kelly 🙂

Oceniono na 5 z 5

10/10

10/10. Very responsive and efficient. Always available to answer any questions and made the process very easy to understand. I dealt with Chris and found him to be very friendly, approachable, and guided me through the process step by step. Thanks again!

27 lutego 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the 5 star review, we really appreciate it!! 🗝️

Oceniono na 5 z 5

Alan has been helping me with my…

Alan has been helping me with my mortgage and related queries for several years now. He truly knows the ins and outs of this field, and I’ve never been disappointed. In fact, he consistently goes above and beyond what’s expected.

He is always available to answer my questions, no matter what.

I will definitely ask him to handle my mortgage again in the future. His customer-centric approach is top-notch—I only wish he provided services in every area of life!

Exemplary service. Please keep up the great work!

16 lutego 2026
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much, amazing to help again after all those years!! 😄

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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