Your Next StepRecenzje 

190
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Zobacz więcej

Oceniono na 5 z 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Zobacz więcej

Oceniono na 5 z 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik ubezpieczeniowy

Napisane przez firmę

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I am a first time buyer and me and my…

I am a first time buyer and me and my partner know next to nothing about the process! Patrick explained everything to us in such an accessible way and was such a big help all the way through. He made the entire process easy and I would recommend to anyone

27 marca 2025
Opinia niezależna
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Odpowiedź od Your Next Step

This is wonderful to read, thanks for your review, it means a great deal! 😊

Oceniono na 5 z 5

Mortgage

We gave paper work, Chris took care of everything. Everything was stress free and went smoothly. Chris was very professional and he is very good at his work. Chris explained to us everything clearly and it was easy to understand. I refer your next step is the best.

20 marca 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks so much Sumalatha, will be amazing to see you in your brand new home 🏡

Oceniono na 5 z 5

Helpful and friendly

Chris was so helpful, friendly and worked really quickly. He explained the process very thoroughly and even his emails outlining what was discussed was written in a easy to follow manner. He did a great job explaining what is a complex process. Thank you!

7 marca 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Hayley, wonderful review for Chris ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

The best I have worked with and I will…

The best I have worked with and I will recommend them and use them over and over again. Got my mortgage offer a few days after initial discussion with them. They were readily available to answer all my question and patient with me. This review is coming late.

12 grudnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much for your amazing feedback!! 😊⭐

Oceniono na 5 z 5

First time buyer

Had a very good experience with this company Alan was very patient talking me through my mortgage and insurances I am very happy to recommend them.

13 lutego 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the wonderful review Matthew - looking forward to you moving into your first owned property! 🏡🗝️

Oceniono na 5 z 5

Great help with my first mortgage!

I found Your Next Step through some online searching. Patrick worked with myself and I am so grateful for all the work he did! So stress free, and he explained the process so well to me with quick responses. Absolutely would recommend.

21 lutego 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the wonderful review Nell!! 😊

Oceniono na 5 z 5

Excellent Service

Alan arranged my mortgage and life insurance. His communication was excellent, always in contact with updates. He also explained everything very clearly and made sure I understood all terms and conditions. Overall brilliant service that I will continue to use in the future.

30 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing feedback Kathleen 🏡🗝️

Oceniono na 5 z 5

Patrick was very helpful in offering us…

Patrick was very helpful in offering us advice on our mortgage options for our first home together. He offered excellent customer service and gave us an honest assessment of our own situation after a good chat. Would recommend him to anyone looking for advice on buying a home.

24 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks so much Christopher, delighted Patrick took great care of you! 🗝️

Oceniono na 5 z 5

First class service

Patrick took all the worry and stress out of applying for a mortgage. He explained everything very clearly and helped us at every step. I cannot recommend his services highly enough. Thank you Patrick.

28 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the wonderful feedback Shelley ⭐

Oceniono na 5 z 5

Alan has been a great help in breaking…

Alan has been a great help in breaking down the process of applying for our mortgage and all the extras like insurances. As first time buyers he kept things digestible and easy to understand. He set up a WhatsApp so we could reach out with any questions along the way. We are so glad we went with an independent company so we got a more personal service.

27 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you so much Maryam, that's very kind! 😀

Oceniono na 5 z 5

Patrick provided exceptional customer…

Patrick provided exceptional customer service and expert advice when obtaining a mortgage for our new home. Didn't just give us the first offer available and tried to get me the best deal. Patrick was very reassuring and informative throughout the whole process despite me hounding him at all hours!!. An absolute credit to his company and clearly knows his stuff. Hopefully won't need to, but I'd use Patrick again as our mortgage broker without any hesitation.

17 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

Highly recommend this company

Highly recommend this company! Our mortage advisor was Patrick Durkin and he was fantastic from start to finish. He went above and beyond at all times with everything he done for us. Any worries we had, he always provided us with reassurance and kept us up to date all through the process. His friendly, approachable manner helped relax us during a stressful time. We can’t thank him enough. An asset to the company!

20 grudnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you for the wonderful review 🍾

Oceniono na 5 z 5

Excellent service from YNS

Patrick at YNS sorted us out with our new mortgage deal and life insurance. He was brilliant throughout the long process. He is organised with great communication skills and informative regarding the whole process. Replied to all our emails swiftly which made all the difference. Would highly recommend Patrick and would use him again for any future moves.

14 stycznia 2025
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks for the wonderful feedback 😊

Oceniono na 5 z 5

Always Amazing Service - Return Customer

YNS has helped us remortgage twice and more recently helped us secure a new mortgage for a new house. This wasn't without challenges for a business owner/self-employed but Alan took care of everything and guided us through the options. Alan made everything feel super easy and nothing was a bother.
We would recommend to anyone and will be back in a few years when it's time to remortgage again.

11 grudnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks so much Rebecca, a pleasure to help once again! 🏡

Oceniono na 5 z 5

5 star service

5 star service
We were buying our first home and Alan made the process so seamless and stress-free. Alan also sorted out our life insurance to give us further peace of mind. He is super friendly and approachable and genuinely cares about meeting the needs of his clients. I will be recommending Alan to all my friends and family.

13 grudnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thank you very much, it's been a pleasure! 👏

Oceniono na 5 z 5

This was my first time buying a home…

This was my first time buying a home and Alan was so helpful, he explained everything so clearly, as I was unsure of some things due to it being my first time buying. Highly recommend.

2 grudnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks Caroline, you've been great to help! 😊

Oceniono na 5 z 5

Sat back.

From the beginning of the journey with @ysnmortgage has been a good experience I've sat back and they have done everything for my wife and I.
I would definitely recommend using this company.

28 listopada 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks very much for the amazing feedback! 👏👏

Oceniono na 5 z 5

100% recommend to all!

We worked with Alan on our recent move and he couldn't have provided a better service!
He explained each step of the process in a way that was easy for us to understand allowing us to make informed decisions.
He went above and beyond helping us especially as we had quite a difficult move and there was lots of moving parts. Anytime we reached out to him, he got back to us super quick with the information we needed.
I have already recommended him to a few friends and family and would recommend him to anyone looking for a mortgage advisor!

20 listopada 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks so much Tyler, wishing you all the very best in your new home 🏠

Oceniono na 5 z 5

The best!

Alan really does go above and beyond and could not have been more helpful and down to earth. Thank you so so much for all your help!! Could not recommend enough.

23 sierpnia 2024
Opinia niezależna
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Odpowiedź od Your Next Step

Thanks a lot Christina - hope you are settling into your new home 😊⭐

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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