The staff went above and beyond to assist us to insure that we were able to book the same flights and itinerary as our friends. We’ve used YES getaways before and will use them again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yes, getaways is always very helpful. They have great customer service. They always answer the phone to help with any questions or concerns. They do a great job putting together trips. We will continu... Zobacz więcej
Reakcja na opinię
My experience here was average but useful. The workplace is okay and colleagues are helpful. I got to understand the process better and gained some practical exposure. Sometimes the workload feels h... Zobacz więcej
This was our third trip with Yes Getaways and again they did not disappoint our expectations. All aspects of our trip was planned efficiently and ran smoothly. They handled any questions or concerns w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Yes Getaways helps travelers book the best vacation packages to European destinations. By searching millions of airfare and accommodation options daily, Yes Getaways offers the fastest and easiest booking process, whether you have a destination in mind or need inspiration!
Dane kontaktowe
Avenida Eng. Luís Alberto Meireles Martins Mota, n 8, 9560-414, Lagoa, Portugalia
- +1 857-214-2664,+1 647-694-5673
- bookings@yesgetaways.com
- yesgetaways.com
4,7
Doskonała
405 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
It was easy to get multiple quotes with all the options we considered, with suggestions as well from someone who had been there. Would very much recommend
9 stycznia 2026
Odpowiedź od Yes Getaways
Dear Shelley,
Thank you so much for your review and recommendation. We are delighted to hear that you had a great experience and found it easy to explore multiple quotes for your journey.
We’re confident you’ll have an amazing trip!
Kindest regards,
Yes Getaways Team
It was easy and straightforward
It was easy and straightforward to book. I received documents immediately. The documents are very clear and concise and full of all the information I need.
5 stycznia 2026
Odpowiedź od Yes Getaways
Dear Lesley-Anne,
Thank you so much for your review. We are delighted to hear that you found the booking process easy and straightforward.
We’re confident your trip will be just as seamless!
Kindest regards,
Yes Getaways Team
Disappointing
I rarely leave public reviews, but this experience deserves to be shared so others can make an informed decision.
This was a trip I had been planning and dreaming about for months. I rearranged my entire schedule to make it happen, only for everything to fall apart due to flight changes. What made the situation unbearable wasn’t the airline issue alone—it was the complete lack of customer service and support when things went wrong.
When I needed guidance, advocacy, or even basic assistance, there was none. No meaningful effort was made to help resolve the situation, and I was left to absorb the loss on my own. As a result, my trip was canceled and I lost money with no sense of accountability or care.
Travel disruptions happen—I understand that. But how a company shows up for its customers during those moments matters. Unfortunately, this company did not show up at all.
This was a deeply disappointing and disheartening experience, and based on how it was handled, I will never use their services again. I would strongly encourage anyone considering booking to think twice and be prepared to advocate for themselves if things don’t go as planned.
12 stycznia 2026
Odpowiedź od Yes Getaways
Dear Cedric,
We are deeply sorry for the frustration you experienced due to your unexpected, last-minute flight cancellation and consequent loss of a day from the original itinerary. We understand how disheartening this is after months of planning.
While we have no control over airline cancellations or their rebooking schedules, we always aim to advocate for our travelers. We respect your decision to cancel the trip entirely following the flight changes, and as we have confirmed via email, we worked extensively with our local partners to recover the highest possible amount for your land services to help minimize your financial loss.
We truly regret that you felt unsupported during this disruption, as providing a high level of care is a core value for our team. We appreciate your patience as we worked to finalize these details for you.
Kindest regards,
Yes Getaways Team
Quick and easy
Quick and easy researching and purchasing experience. We are really excited for and looking forward to our trip.
30 grudnia 2025
Odpowiedź od Yes Getaways
Dear Jerry,
Thank you for your feedback. It is our goal to make the planning stage as smooth as possible so you can focus on the excitement of your upcoming journey!
Kindest regards,
Yes Getaways Team
I already filled out a survey
I already filled out a survey. Still waiting on answers to my transfer issues.
5 stycznia 2026
Odpowiedź od Yes Getaways
Dear Mardy,
Thank you for your honest feedback.
We sincerely apologize for the delay in our response regarding your transfer issues. Due to an unexpected high volume of inquiries, it took us longer than usual to get back to you, and we truly regret any frustration this caused. We have received your latest email and are currently processing your refund to ensure this matter is solved as soon as possible.
We appreciate your patience while we resolve this, and we are committed to making things right.
Kindest regards,
Yes Getaways Team
Odpowiedź od Yes Getaways
Dear Dolores,
Thank you for your feedback!
Kind regards,
Yes Getaways Team
Called company back within 24 hours to…
Called company back within 24 hours to try and make change, the company told me they would look into and took a week to get back to me by email and then never responded. Finally got through to another person and they informed me I couldn't make the change without buying a whole new ticket. Wish they would have said that in the first place
1 stycznia 2026
Odpowiedź od Yes Getaways
Dear Dana,
Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention.
We sincerely apologize for the delay in our communication and for the frustration this has caused. We are currently managing a much higher volume of inquiries than usual, which has unfortunately impacted our typical response times.
Regarding your request, we understand how disappointing it is when a change cannot be accommodated. While we always aim for flexibility, airline tickets are non-transferable and subject to strict carrier policies that are beyond our control, which limits our ability to make certain modifications. After carefully reviewing your case, we sincerely apologize if this information was not communicated as clearly as it should have been.
Your feedback is truly important to us as we work to improve our communication and internal processes going forward.
Kind regards,
Yes Getaways Team
Excellent service and response…
Excellent service and response especially from agent Claudia.
30 grudnia 2025
Odpowiedź od Yes Getaways
Dear Tayeb,
Thank you for your kind review! It is great to know that you received excellent service, and we appreciate you recognizing Claudia for her helpful and prompt responses.
Kindest regards,
Yes Getaways Team
Problems avoided by competent Ajents
Well, after our first reservation we needed to add my daughter, it looked like it would be a problem, but then an agent took the problem and told me she would get back to me. A day later she had our reservations @straightend out. From there the fee was adjusted with a small increase in price.
27 grudnia 2025
Odpowiedź od Yes Getaways
Dear George,
Thank you for your review.
We are so glad to hear that our team could efficiently help you add your daughter to your reservation. Taking the stress out of travel is exactly what we aim for, and we’re happy our agent could get everything straightened out for you in just a day.
We look forward to welcoming your whole family for a wonderful trip!
Kindest regards,
Yes Getaways Team
Everythng was as stated
Everythng was as stated. Hotels are clear, comfortable and in a great location Would use them again
18 grudnia 2025
Odpowiedź od Yes Getaways
Dear Lynn,
Thank you for your feedback. We are delighted to hear that everything was exactly as stated and that you found your hotels to be comfortable and in great locations.
We would be happy to help you plan another wonderful trip in the future!
Kindest regards,
Yes Getaways Team
Just booked our second trip
Just finalized our second booking with YG. Our first was to the Azores & Madeira. This time to Ireland. Each time we started with a pre-made itinerary and then made a few mods. YG is always open to customization and their agents are top notch with assisting with making the changes. We’ll definitely use YG again in the future to help us get explore the world.
24 grudnia 2025
Odpowiedź od Yes Getaways
Dear Peter,
Thank you for your review and for choosing us for your second adventure!
We are thrilled to help you explore Ireland after your first journey to the Azores and Madeira. It is a pleasure to work with you on customizing our itineraries to fit your needs, and we're so glad our agents could provide top-notch assistance in making those adjustments.
We look forward to helping you explore even more of the world in the future!
Kindest regards,
Yes Getaways Team
Great Prague trip!
Booking over the phone was very easy and the agent patient and helpful. Amazing value for this trip - flights, airport/hotel transfers, accommodation at a clean hotel with friendly and helpful staff - and included a great buffet breakfast. It was only a few minutes walk to the nearest metro/tram station. Beautiful and interesting city to explore!
14 grudnia 2025
Odpowiedź od Yes Getaways
Dear Sharon,
Thank you very much for your 5-star review.
We are very pleased to hear that booking over the phone was easy and that our agent was patient and helpful throughout the process. It is also great to know that the overall value of the trip, from flights and transfers to the hotel, breakfast, and location, met your expectations.
We appreciate you taking the time to share your experience and are glad the city offered so much to enjoy and explore.
Kindest regards,
Yes Getaways Team
Odpowiedź od Yes Getaways
Dear Doug,
Thank you for your 5-star review.
We are glad to hear that the planning process has felt easy so far. Making everything clear and stress-free from the very beginning is something we place great importance on.
Thank you for your trust. We look forward to continuing to support you as your trip approaches.
Kindest regards,
Yes Getaways Team
Excellent service
We used Yesgetaways for a trip to Barcelona and it went perfectly! We chose to have a private car to & from the airport and both drivers communicated with us and provided directions to where we’d meet them. Very professional & helpful drivers. The hotel we selected, Arc LaRambla was simple, clean, and rooms bigger than expected. Staff was friendly & breakfast was optional but we opted in after seeing the restaurant prices in the city, it was very reasonable. The staff of Yesgetaways contacted us promptly by phone when we forgot to respond to a request via emaail. They could not have been more efficient and I would highly recommend them.
18 grudnia 2025
Odpowiedź od Yes Getaways
Dear Linda,
Thank you very much for your 5-star review.
We are delighted to hear that your trip to Barcelona went perfectly and that the transfers, hotel, and overall coordination met your expectations. Attention to detail and clear communication are at the heart of how we work, so it is especially rewarding to know that this made a difference for you.
Thank you for your trust and recommendation. We would be happy to assist with future travels whenever you are ready.
Kindest regards,
Yes Getaways Team
This was our first time using yes…
This was our first time using yes getaways and we weren’t sure how it would go. They were wonderful to work with! They updated our itineraries as necessary. They gave us plenty of reminders of our flights and our pick up arrangements. Our flight was detoured and landed in a different airport than originally expected and our driver waited two hours for us. It was fantastic!
18 grudnia 2025
Odpowiedź od Yes Getaways
Dear Angie,
Thank you for taking the time to share your experience.
We understand that choosing a travel company for the first time can come with some uncertainty, so we’re very pleased to hear that our team delivered the support and attention you needed throughout your trip. Keeping itineraries updated, sending timely reminders, and coordinating pickups are all part of the hands-on service we believe makes the difference.
When unexpected situations arise, like a flight diversion, our priority is to ensure everything is handled on the ground without adding stress, and we’re glad our coordination made that possible.
Thank you for trusting Yes Getaways with your travel plans. We look forward to being there for your next journey as well.
Kindest regards,
Yes Getaways Team
Odpowiedź od Yes Getaways
Dear Monica,
Thank you for your review!
Kindest regards,
Yes Getaways Team
Escape to MALTA from Canadian Winter!
Visiting Malta as our 71st country and learning that there are a vast majority of varied nationalities working and visiting so it made for great conversations in restaurants and tours that we experienced!
Our hotel in Gzira was situated across one of the bays overlooking Valletta and had great nightime views for pictures....also at least 25 varied restaurants within walking distance along the boulevard.
Our package included a rental car but after our experience of arriving at airport and driving through rush hour ( 4 p.m. to 8 p.m. ) to get to hotel and then having problems finding a parking space identified within white lines as explained to by locals and hotel staff and them also suggesting not to drive as learning to operate on opposite side of road compared to Canada adds to further excitement while trying to relax on vacation!
Most of our tours were either being picked up at hotel or close by and walking to ferry was 20 minutes for 9 euros round trip for two to Valletta!!!
Airport is about 20 minutes from hotel.
Weather was great in high teens / early 20's Celcius so for us as Canadians shorts and tee shirts every day of week long trip.
Great company to deal with and we had used companion company AZORES GETAWAYS in 2015 and owner and his assistant hiked with our group!!!!
CHEERS everyone CAIO!
16 listopada 2025
Odpowiedź od Yes Getaways
Dear Steven,
Thank you so much for sharing your experience. We loved reading your honest and detailed perspective on Malta.
It’s great to know how much you enjoyed staying in Gzira, with its stunning views over Valletta, the variety of restaurants, and easy access to ferries and tours. And yes, Malta traffic and parking can definitely be an adventure, especially when you’re just trying to relax and enjoy the trip.
We’re also truly grateful for your continued trust after your experience with Azores Getaways back in 2015. Your loyalty means a lot to us! Thank you again for choosing our team.
Kindest regards,
Yes Getaways Team
Great Experience
The customer service and quick turn around time.
The team is always willing to please. Hugo was wonderful.
12 grudnia 2025
Odpowiedź od Yes Getaways
Dear Mary,
Thank you for your review.
Hugo will be happy to read your kind feedback!
Kindest regards,
Yes Getaways Team
Great communication that delivers
Great communication that delivers! Trip was as advertised and better than expected. Price performer. Great to have an itinerary and good instructions from YES.
If you don’t see what you want- like flight times and upgraded accommodation you can call and they are there to provide alternatives.
20 listopada 2025
Odpowiedź od Yes Getaways
Dear Client,
Thank you so much for the lovely feedback.
We’re glad that the trip exceeded your expectations and that our itinerary and team support made everything run smoothly.
We’d be happy to help again whenever you’re planning your next trip!
Kindest regards,
Yes Getaways Team
Flexible to customers needs
Margarida was very good in adapting the itinerary to our needs and dates. Looking forward to our trip in 2026.
30 listopada 2025
Odpowiedź od Yes Getaways
Dear Robert,
Thank you for sharing your experience.
We're happy that Margarida was able to adjust the itinerary to fit your dates and preferences.
We hope the planning phase has been enjoyable so far and wish you a fantastic trip in 2026!
Kindest regards,
Yes Getaways Team
Doświadczenie Trustpilot
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