I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I so regret giving this company a try. The shoes are overpriced for the quality, and the return policy is awful-- you have to email customer service to request a return, and before you can send back t... Zobacz więcej
Reakcja na opinię
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Zobacz więcej
This brand is legit. I found wydr through a targeted ad and took a chance. The shoes were lovely but didn’t fit. They accepted the return for a full refund. Easy experience.
Informacje dotyczące firmy
Napisane przez firmę
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Dane kontaktowe
Stany Zjednoczone
- support@wydrstudios.com
- wydrstudios.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
These patent red bow wedges are too…
These patent red bow wedges are too cute! The back slips off a bit but they feel comfortable and I got to show off my pretty toes!
Love my sandals!
1. I love the sandals with the bow! Soft, comfy. I should have ordered a size down, but I can make these work. Excellent, soft leather. 2. I ordered the ballet flat, but the leather was stiff and I could not tolerate them. I am in the process of (what seems to be) an easy return. Fast response and a personalized message. To be fair, this style shoe seldom works for me, but I had hopes. 3. I believe in this company, and I will continue to shop with them. 💜🌿💜🌿💜
Great shoes and responsive customer service
I ordered two pairs of shoes and only ended up keeping one pair. I LOVE the pair I kept, I usually struggle with white flat sneakers because others have lacked support, but these never hurt my feet or my back. The customer service was great for my return of the other pair. Highly recommend this company.
I love their shoes and they have great…
I love their shoes and they have great customer service. I wasn’t sure what size to get so I emailed them and they helped me pick the right size. Great quality shoes.
The return process has been abysmal
The return process has been abysmal. I’m still waiting on my refund and one of the items has been returned for weeks. There was a mistake on my end where I mixed up the return labels for the shoes I was returning and they were kind about it. The item still made it back to their warehouse and I never heard anything about it for weeks. That is the only reason for the second star. There is no reason this business should be so uncommunicative and difficult to contact. They never follow up with you unless you say something to them first. Every answer is “our team will get back to you” or “our team is checking that out” and weeks will go by without you hearing a word. So frustrating. I just want my refund.

Odpowiedź od Wydr Studios
This is not a legitimate company
This is not a legitimate company. I was charged an international transaction fee for converting currency into Chinese currency, even though there was absolutely no indication on the website that this would occur. The shoes arrived on time, but they are low quality (basically large plastic doll shoes). When I emailed the company to initiate a return, the company took several days to respond, then asked me to send pictures of my feet in the shoes. I refused to do so, and they did send me a return label. I immediately sent the shoes back using the return label, and I asked the company to update me about the refund. I never heard from them, and I did not receive a refund after two weeks. I have complained to the company about not receiving a refund and have yet to hear back. Do NOT purchase anything from Wydr. I will continue to demand a refund of both the shoe cost and the transaction fee. If I don't receive both, I will contest the charge with the credit card company.

Odpowiedź od Wydr Studios
Finally! Beautiful shoes for the widest feet
I have loved pretty much every shoe I have purchased from Wydr. I have lymphedema in my right foot that had become so swollen, I couldn't even wear shoes from Torrid, which is notorious for shoes that run very big. I had low expectations when I first ordered, but now I am a repeat customer! Every pair I have gotten from Wydr has been well made, stylish, and are a dream to wear. The reason I took away one star is for some of the shopping experience aspects. Many of my purchases have shipped directly from China, taking close to 4 weeks to arrive. This isn't necessarily a bad thing in itself, but just a word to the wise to order well in advance if shopping for an occasion. I also wish the return process was smoother. The one time I wanted to return a pair, I had to email customer service. The associate who responded kept trying to troubleshoot, asking for pictures. It ended up being kind of a hassle, so I just kept the shoes, which is probably the company's aim. It just means that I am more careful when I go to make a purchase.
My order arrived faster than expected…
My order arrived faster than expected and the shoes were exactly as described. Great quality and very comfortable.
Received my Shoes On time
Received my Shoes On time, Its fit perfectly and its Comfortable too...
Amazing sandals!!
Amazing sandals!! they are sooo comfortable and perfect for wide feet! i think the leather of the sandals ajust to your feet and it makes them even for comfortable. I have never had an good shoe experience like this :)
Great experience
My feet are always too wide for anything cute, and I’m sick of paying inflated prices for bad shoes that don’t last. Ordered a pair of loafers and they fit my wide, high instep, and overall “high volume” (as I was once told by a shoe salesman…) feet. They look well made and not cheap. Thrilled with my purchase and will be buying more.
Honestly I can't express how amazing…
Honestly I can't express how amazing these shoes are. I have never been more comfortable in so many different styles of shoes. I feel sturdy and fashionable and as a wide width and high arches it's been nearly impossible to find cute, high quality shoes that actually fit. I'm so grateful for a brand like this ! I need every pair!
They were great with exchanging for a…
They were great with exchanging for a different size. Very prompt in communication. Will order again.
I have bought shoes before and sizing…
I have bought shoes before and sizing can be tricky, but these fit me perfectly, They also look just as nice in person as they do on the website.
This is my first time purchasing from Wydr
This is my first time purchasing from Wydr Studios and the process was easy. More
importantly, the shoes are high quality,
well constructed and very comfortable.
I purchased three pairs (sandals and loafers) and plan on buying more.
a new find!
I looked at wydr after a friend's recommendation. I have "the worst feet in the world". I have wide, very flat feet and small ankles. I have a lot of trouble finding shoes, especially attractive shoes to wear out. I mostly wear shoes that I can fit my orthotics in but it is nice to have something "special" to wear to an event. I bought two different styles in two different sizes. i ended up keeping one pair in the size that i generally buy due to my wide feet. the shoes are comfortable and cute. It took me a while to get used to them as I generally don't wear heels. However, I managed to dance all night!
The wydr team have been fabulous to communicate with about the return process, as well as recommending other styles that may work. I will definitely buy from wydr again.
The shoes are really cute and…
The shoes are really cute and comfortable. I've worn them for a few hours and they didn't hurt my feet. Shipping was also faster then I expected.
The shoes were super cute, customer service, not so much
The shoes were super cute and length and width fit great. There was not enough arch support for the sandals to work for me, so I started the return process. There was a lot of back and forth. Are you sure you want to return them? Yes, please send the return label.... Then they could not find the email tread that had the information. The customer service is not great. I returned the shoes promptly, with all original packaging, including the outer shipping box. (You should keep that if you're not sure you will keep the shoes, you will need it.) I checked the tracking and they arrived this week and I am yet to hear from WYDR customer service or to receive a refund. I am hopeful to hear from them this week.

Odpowiedź od Wydr Studios
The shoes arrived packaged beautifully…
The shoes arrived packaged beautifully and were pristine out of the box. I wore one pair to a wedding, and they were quite comfy! A second pair had less arch support than I expected, so I ordered supplementary insoles. TBD on those, but they certainly look stylish and fit well!
I was a little worried about ordering…
I was a little worried about ordering shoes online, but these turned out great. The size was accurate, the shoes were comfortable right out of the box, and they look just like the photos on the website.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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