Never used this site before but ordered similar dress in two different colours to try ahead of some weddings. They arrived quickly and well packaged. Pleased with the quality and fit however on one of... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful clothes. Great Quality. Have a few dresses that are years old and still look new. I’m not a standard size 12 so often have to return. Return items 28/08 delivered to you 01/09. Had to chas... Zobacz więcej
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Love the clothes, but had an issue with a faulty garment and am being completely ignored. Really disappointed and upset.
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Love these dresses, now have cream,black and orange. All beautiful! Unfortunately the orange doesn’t suit me as much, not the dresses fault I might add, must be the colour. 🤣 lovey fabric and fit, no... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep odzieżowy
- Sklep z butami
- Sklep z odzieżą dla puszystych
O Yumi
Napisane przez firmę
A little bit about us…
From knitted jumpers with daisies that looked more like fried eggs and rainbow jackets where the colour nearly always ran to experiencing numerous break-ins and eating 821 curries (and counting) in the process, we’ve come a long way since the event-filled early days.
Founded over 25 years ago in Camden by Uttam and Clare, Yumi Clothing has fast become the online destination for women’s trend-inspired clothes with a unique twist.
UK customer Service
We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.FREE DELIVERY AVAILABLE AND PRICE MATCH GUARANTEE! PAY WITH KLARNA, PAYPAL AND CLEARPAY
NEW IN DRESSES OCCASIONWEAR JUMPSUITS
Dane kontaktowe
13 Gorst Road, NW10 6LA, London, Zjednoczone Królestwo
- 020 8963 4095
- customercare@yumi.co.uk
- www.yumi.co.uk
3,8
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very very good!
17 lipca 2025
Odpowiedź od Yumi
Good Morning,
Thank you very much for the five star review.
Best Wishes,
Alex
Really loved the look of the dress… is slightly longer than I hoped.
Really loved the look of the dress. I couldn’t find any information about the actual length of the dress and being 5ft4in I thought that if it was too long I would be able to turn it up. Unfortunately because it is a full skirt and there is no hem as such I am unable to shorten it and having asked at professional tailors they are unable to do it either. I would only want a couple of inches off… but I still love the dress and will just have to wear it as is. It’s not on the floor but it is just above my ankles.
24 lipca 2025
Odpowiedź od Yumi
Hi Philippa,
We appreciate your feedback on the dress and its design. We're sorry to hear the length of the dress wasn't as expected. We'll consider adding length information to our product descriptions in the future. Thank you for your review.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Denise,
Thank you very much for the five star review.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Maureen,
Thank you for the review, from the date your return parcel was delivered, please allow up to 5 working days for your refund to be processed.
Best Wishes,
Yumi
Love the clothes
Love the clothes, good fit for me. Always get compliments, up to date even for a 74 year old like me !
23 lipca 2025
Odpowiedź od Yumi
Hi Joy,
Thank you for the review, your feedback is always appreciated.
Best Wishes,
Alex
this is the second linen dress I have…
this is the second linen dress I have boughtand like the casual fit
15 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
Thanks for your continued support and feedback!
Best Wishes,
Yumi
I love yumi jumpsuits
I love yumi jumpsuits. Great price great material and great designs
22 lipca 2025
Odpowiedź od Yumi
Hi Cheryl,
We're happy to hear that you love our jumpsuits! We appreciate your positive feedback on the price, material, and designs.
Best Wishes,
Yumi
Lovely dress
It was easy to order, the garment arrived on time and looked exactly the same as the photo..
The dress was lovely, the material was gorgeous and it felt comfortable on.
Unfortunately it didn't fit me and I had to send it back.
21 lipca 2025
Odpowiedź od Yumi
Hi Patricia,
We're happy to hear that the ordering process was easy, the garment arrived on time, and that you liked the dress. We're sorry to hear that the item didn't fit and you had to return it on this occasion. Thanks for your feedback.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Ann,
We appreciate your positive feedback! We're so happy you found our products to be of great quality.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Linda,
Thank you very much for the five star review.
Best Wishes,
Yumi
You haven’t refunded my return item…
You haven’t refunded my return item sent back to you a month ago
10 czerwca 2025
Odpowiedź od Yumi
Hi Paula,
Thank you for the review, we're deeply sorry for the delay in processing your refund.
We can now confirm that your refund has been issued for the returned item.
We apologise for the inconvenience caused.
Best Wishes,
Alex
My purchase was sent to wrong address…
My purchase was sent to wrong address it was returned back to sender.
I am still waiting to hear back from Yumi to refund me as I needed this dress for holiday and that has not been possible. So I have requested a refund as I’m not happy with the outcome. I’m still waiting for a response
21 lipca 2025
Odpowiedź od Yumi
Hi Jennifer,
Thank you for taking the time to write your review. We can confirm that a full refund of your order was processed on the 28th July.
Best Wishes,
Alex
Ordered late for family event dress…
Ordered late for family event dress arrived on time and is beautiful. Definitely recommend
14 lipca 2025
Odpowiedź od Yumi
Hi Sarah,
We're happy to hear that the dress arrived on time. Thank you for your recommendation; we appreciate your feedback.
Best Wishes,
Yumi
Really quick delivery,packed really…
Really quick delivery,packed really well. The dress is lovely it was for a wedding lovely material and fitted perfect,size 18 ,5'3 just the right length.
21 lipca 2025
Odpowiedź od Yumi
Hi Tracey,
We're happy to hear that the dress arrived quickly and was packaged well. We appreciate your positive feedback on the material, fit, and length; we're so glad it was perfect for the wedding!
Best Wishes,
Yumi
Elegant and high quality dress
The dress is stunning. The quality, style and fabric are 5 stars, colour is very elegant green, not too bright and not too dark, the flowery pattern looks beautiful. The skirt is much fuller and longer than in the photo, I'm 165cm and it was dragging on the floor even in heels. Perfect for any elegant summer occasion.
Unfortunately, the dress is not for me - the full skirt and high waist were unflattering and with a heavy heart I had to send it back.
17 lipca 2025
Odpowiedź od Yumi
Hi Agnieszka,
Thank you for taking the time to write your review, we're sorry to hear that the dress was returned on this occasion.
We've noted your feedback regarding the length of the dress and will investigate further.
Best Wishes,
Alex
Awful
Awful! Refund process is a joke. No QR code provided to return item. Had to pay for return postage. Customer service said restock fee would be waived but was charged. Over £10 out of pocket for items that have been returned. The dark side of internet shopping.
17 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
Thank you for the review, we're deeply sorry to hear of what has happened with your order.
Please note that Royal Mail should send a QR code once your return label has been created. Please check your spam and other folders in case the email has been delivered there.
We apologise for processing the incorrect refund, which has now been amended by our customer service team.
Best Wishes,
Alex
Alex
Prompt delivery
Prompt delivery. Items delivered as described. Very efficient returns service .
16 lipca 2025
Odpowiedź od Yumi
Hi Norma,
Thank you very much for the five star review.
Best Wishes,
Yumi
Exactly what I wanted
Quick delivery and well packaged. Very happy with the style, fit and quality of my dress
18 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
We're so happy to hear that you were pleased with your recent order. Thank you for your feedback.
Best Wishes,
Yumi
Fast delivery😊
Fast delivery😊. The dress fits perfect ready for my daughter’s wedding. A***
11 lipca 2025
Odpowiedź od Yumi
Hi Dinah,
We're happy to hear that the dress fits perfectly and arrived quickly! We appreciate you taking the time to share your positive experience with us.
Best Wishes,
Yumi
Super item -
10 lipca 2025
Odpowiedź od Yumi
Hi Rachael,
Thank you very much for the five star review.
Best Wishes,
Alex
Doświadczenie Trustpilot
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