Never used this site before but ordered similar dress in two different colours to try ahead of some weddings. They arrived quickly and well packaged. Pleased with the quality and fit however on one of... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful clothes. Great Quality. Have a few dresses that are years old and still look new. I’m not a standard size 12 so often have to return. Return items 28/08 delivered to you 01/09. Had to chas... Zobacz więcej
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Love the clothes, but had an issue with a faulty garment and am being completely ignored. Really disappointed and upset.
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Love these dresses, now have cream,black and orange. All beautiful! Unfortunately the orange doesn’t suit me as much, not the dresses fault I might add, must be the colour. 🤣 lovey fabric and fit, no... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep odzieżowy
- Sklep z butami
- Sklep z odzieżą dla puszystych
O Yumi
Napisane przez firmę
A little bit about us…
From knitted jumpers with daisies that looked more like fried eggs and rainbow jackets where the colour nearly always ran to experiencing numerous break-ins and eating 821 curries (and counting) in the process, we’ve come a long way since the event-filled early days.
Founded over 25 years ago in Camden by Uttam and Clare, Yumi Clothing has fast become the online destination for women’s trend-inspired clothes with a unique twist.
UK customer Service
We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.FREE DELIVERY AVAILABLE AND PRICE MATCH GUARANTEE! PAY WITH KLARNA, PAYPAL AND CLEARPAY
NEW IN DRESSES OCCASIONWEAR JUMPSUITS
Dane kontaktowe
13 Gorst Road, NW10 6LA, London, Zjednoczone Królestwo
- 020 8963 4095
- customercare@yumi.co.uk
- www.yumi.co.uk
3,8
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always lovely flattering designs…
Always lovely flattering designs and fabrics. Fit is spot on and delivery is really quick.
16 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
Thank you for the review. It's great to know the fit is spot on and the delivery is quick for you.
Best Wishes,
Yumi
Great communications and fast delivery
Great communications and fast delivery. Processed my returns fast. Would use again.
10 lipca 2025
Odpowiedź od Yumi
Hi Jane,
We're happy to hear that you had a positive experience with our communications and fast delivery. We appreciate your feedback regarding our returns process, and we thank you for your willingness to use us again.
Best Wishes,
Yumi
Good quality dresses
Fast delivery, good quality dresses. I was looking for a dress to wear to a wedding, I ordered a few and was not disapppinted with the quality of the material
16 lipca 2025
Odpowiedź od Yumi
Hi Catherine,
We're happy to hear that you received your dresses quickly and that you were pleased with their quality. We appreciate you letting us know you found the perfect wedding dress!
Best Wishes,
Yumi
Prompt delivery and was advised when my…
Prompt delivery and was advised when my parcel would arrive
16 lipca 2025
Odpowiedź od Yumi
Hi Pauline,
Thank you very much for the five star review.
Best Wishes,
Yumi
Quality and Style
Love the brand, it always fit perfectly and the quality and style and finish are just perfect
16 lipca 2025
Odpowiedź od Yumi
Hi Elisabeta,
We're so happy to hear you love our brand! It's great to know our products consistently fit well and that you appreciate the quality, style, and finish.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Pat,
Thank you very much for the five star review.
Best Wishes,
Alex
I am still waiting to get my refund
I am still waiting to get my refund, of returned goods. In touch with the customer services.
8 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
Thank you for the review. At the time of this response, we can confirm that your refund was processed on the evening of the 22nd.
Best Wishes,
Alex
Quick and efficent
15 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
Thank you very much for the five star review.
Best Wishes,
Alex
Odpowiedź od Yumi
Good Afternoon,
Thank you for the review, we're pleased to see that you're happy with your order.
Best Wishes,
Alex
Odpowiedź od Yumi
Hi Sue,
Thank you for the review, we're so glad to see that you're happy with your dress.
Best Wishes,
Yumi
Pretty and affordable dresses
Very prompt delivery. I love Yumi for its pretty dresses for summer and for special occasions.
7 lipca 2025
Odpowiedź od Yumi
Hi Sophie,
We appreciate you taking the time to share your positive experience!
Best Wishes,
Yumi
Odpowiedź od Yumi
Good Afternoon,
We appreciate your positive feedback.
Best Wishes,
Yumi
Dress is lovely but very very small…
Dress is lovely but very very small around the bust area. Disappointed.
11 lipca 2025
Odpowiedź od Yumi
Hi Val,
We appreciate your feedback. We're sorry the dress didn't fit as expected. We will review our sizing to ensure better accuracy.
Best Wishes,
Yumi
A really great choice of dresses and a great range of colours.was so much choice of dresses at…
There was so much choice of dresses at Yumi online, that I enjoyed looking through. The dresses are my type of dress.
11 lipca 2025
Odpowiedź od Yumi
Good Afternoon,
We're happy to hear that you enjoyed browsing our wide selection of dresses online and found styles that are perfect for you. Thank you for your feedback!
Best Wishes,
Yumi
Nice dress, fit could have been better , but still looks good
Nice dress, material bit on thin side, but looks good and fit could have been better
9 lipca 2025
Odpowiedź od Yumi
Hi Kakali,
We're happy you like the dress and that it looks good on you. We appreciate your feedback regarding the material and fit, and we'll consider it for improvements.
Best Wishes,
Yumi
Reliable
I love ordering from this company. Prices are fair, quality good, delivery prompt
3 lipca 2025
Odpowiedź od Yumi
Hi Di,
We appreciate you taking the time to leave us this wonderful review. We're so glad you are happy with our prices, quality, and fast delivery service.
Best Wishes,
Yumi
Uneven hem
I ordered a dress to wear for a specific occasion. When it arrived, I noticed that the hem was not straight and hung down about 1.5 cms more on one side. I wore the dress as I needed it, and so could not return it for a replacement. I am disappointed with the quality of the garment. Luckily, I was sitting down for most of the evening and so no one noticed the uneven hem!
1 lipca 2025
Odpowiedź od Yumi
Hi Cecilia,
We appreciate your feedback and are deeply sorry that hem was uneven. We'll review our quality checks to prevent this issue in the future.
Best Wishes,
Yumi
The dress that I've kept was for a…
The dress that I've kept was for a special day. Very pleased. I returned the items that I didn't keep on the 11th July. Waiting for refund. Thank you
1 lipca 2025
Odpowiedź od Yumi
Hi Lesley,
Thank you for the review, we're pleased to hear that you're happy with the dress that was kept.
We can confirm that your refund was processed on the 17th July. Please allow 3-5 working days for this to clear to your original method of payment.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Margaret,
We appreciate your positive feedback! We are so happy you loved the dress and the prompt delivery service you experienced.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Patricia,
We're happy to hear that you are pleased with the cardigans and our swift delivery. Thank you for your positive feedback!
Best Wishes,
Yumi
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.