Arrived very quickly, nice material, perfect fit, ideal for the wedding I am attending.

Nice clothes at reasonable prices

Quick delivery items ordered were just what i wanted. Really pleased with them.

I returned the items I didn’t want. Royal Mail says it arrived with them on 11th August and I still have not received a refund

Lovely jumpsuit. Fits nice. Prompt delivery.

Yumi has a great customer service. My package was delivered promptly and I was refunded postage, as discount code they sent me offered free delivery, but I have already ordered.
Unfortunately items were too large and fabric not quite to my expectations.
I have sent the items back, free of charge. I know it takes longer to receive the refund, but I had to contact Yumi, as 10 working days passed. They replied very promptly asking for proof od return and telling me I should receive the refund in 3-5 working days. I got it in 3 working days. However I overlooked £2.50 fee which was deducted from refund sum.

Prompt response from customer service

No refund given yet and this item was returned straight away.

Been looking for a nice white floaty skirt & found one on Yumi, Beautiful material and design.

Very easy to choose as plenty of options and prices are good in most items.it came quickly and no delay.it exactly said on the website about the dress. I loves it and it beautiful and comfy.i would continue to buy it.i also would recommend to anyone to go on this website

Easy purchase, quick delivery

Super, comme sur des roulettes.

I’m impressed the delivery arrived on time

Gorgeous items true to size and the quality is in line with the price. The packaging and delivery were all in order.

OK, delivery arrived quickly, but dress arrived very crumpled and creased, so it's hard to see how much I like it and if I want to keep it without ironing, which of course would then risk it not being returnable. And for the price (which was hiked up by expensive postage and some sort of package insurance which seemed to be non-optional), the fabric quality was disappointing, cheap feeling and like it will gather static.

Kept informed, good quality item, looks great

Shopping experience was easy, waistcoat is lovely quality just what I wanted at a good price arrived quickly BUT the return process with Royal Mail is awful, I was unable to select my address from the drop down option so couldn't generate a QR code for my Post Office to print for me, I resorted to Yumi Customer Services who were super helpful but I've still not received an e-mail from Royal Mail! Returns with other retailers have been straight forward, it's the RM's fault not Yumi but perhaps Yumi aren't aware what's happening to their customers. Wasted an hour trying to resolve.
Free UK returns would be good too, both the latter negatives reduced what would've been a 5 star rating to just 3. The return was only due to multiple sizes order, no issues with the products.

Not happy, having to chase up my refund, and then had further postage cost taken from my return despite the fact royal mail confirmation that the return was free. Having already paid postage costs. Feels like a con, wont be ordering again.