Never used this site before but ordered similar dress in two different colours to try ahead of some weddings. They arrived quickly and well packaged. Pleased with the quality and fit however on one of... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful clothes. Great Quality. Have a few dresses that are years old and still look new. I’m not a standard size 12 so often have to return. Return items 28/08 delivered to you 01/09. Had to chas... Zobacz więcej
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Love the clothes, but had an issue with a faulty garment and am being completely ignored. Really disappointed and upset.
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Love these dresses, now have cream,black and orange. All beautiful! Unfortunately the orange doesn’t suit me as much, not the dresses fault I might add, must be the colour. 🤣 lovey fabric and fit, no... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep odzieżowy
- Sklep z butami
- Sklep z odzieżą dla puszystych
O Yumi
Napisane przez firmę
A little bit about us…
From knitted jumpers with daisies that looked more like fried eggs and rainbow jackets where the colour nearly always ran to experiencing numerous break-ins and eating 821 curries (and counting) in the process, we’ve come a long way since the event-filled early days.
Founded over 25 years ago in Camden by Uttam and Clare, Yumi Clothing has fast become the online destination for women’s trend-inspired clothes with a unique twist.
UK customer Service
We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.FREE DELIVERY AVAILABLE AND PRICE MATCH GUARANTEE! PAY WITH KLARNA, PAYPAL AND CLEARPAY
NEW IN DRESSES OCCASIONWEAR JUMPSUITS
Dane kontaktowe
13 Gorst Road, NW10 6LA, London, Zjednoczone Królestwo
- 020 8963 4095
- customercare@yumi.co.uk
- www.yumi.co.uk
3,8
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Yumi
Good Morning,
We're happy to hear that you found our items as described and that you experienced great customer service. Thank you for your positive feedback!
Best Wishes,
Yumi
Odpowiedź od Yumi
Good Morning,
Thank you for your positive feedback; we appreciate it.
Best Wishes,
Yumi
Yummy Dress
Product arrived quickly, Dress Beautiful, well made, lovely print and material, a little long, but being only 5ft 1 - I knew this would be the case. Would definitely order from Yumi again.
25 sierpnia 2025
Odpowiedź od Yumi
Hi Sally,
We're happy to hear that the dress arrived quickly and that you find it beautiful, well-made, and lovely. We appreciate your positive feedback regarding the print and material. We are also glad you'd order from us again!
Best Wishes,
Yumi
Fun collections
Fun collections, amazing quality and price! I can’t wait to see the next collection!
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Yumi
Hi Ana,
We appreciate your positive feedback and are excited for you to see what's next.
Best Wishes,
Yumi
When receiving the dress I thought it…
When receiving the dress I thought it was packaged carelessly and when trying it I found the left hand pocket had been sewn in incorrectly and was unusable. Such a pity and the fabric and style was beautiful and the fit was true to size. I will certainly use them again and hope this was just a blip.
22 sierpnia 2025
Odpowiedź od Yumi
Hi Joan,
Thank you for taking the time to write your review, we're deeply sorry that you've received the dress in this condition.
Our customer service team have contacted you in regard to this order.
We apologise for the inconvenience caused.
Best Wishes,
Alex
Odpowiedź od Yumi
Hi Emma,
Thank you for the review, your feedback is always appreciated.
Best Wishes,
Alex
Great jumpsuit but sizing seems to be on the large size
Ordering and delivery were really easy and quick. I did however have to exchange it as it was too big, despite using the sizing guide to inform what size I chose. A shame as I had to cover the cost of returning it. That being said, James at Yumi was very helpful during the exchange process so that was a plus. Just waiting for the new one to arrive!
21 sierpnia 2025
Odpowiedź od Yumi
Good Morning,
Thank you for taking the time to write your review. We're sorry the item didn't fit on this occasion. However, we're glad our team was helpful during the exchange and hope the new item arrives soon!
Best Wishes,
Yumi
Quick delivery great quality clothes
20 sierpnia 2025
Odpowiedź od Yumi
Hi Carol,
Thank you for your positive feedback, this is greatly appreciated.
Best Wishes,
Yumi
Odpowiedź od Yumi
Hi Penny,
Thank you for the review, we're so glad to see that you're happy with your jacket.
Best Wishes,
Alex
Odpowiedź od Yumi
Good Afternoon,
Thank you very much for the five star review.
Best Wishes,
Alex
Odpowiedź od Yumi
Hi Alice,
Thank you for the review, we're deeply sorry for the delay in delivery. Due to the delay, we've refunded the cost of express postage on your order.
We apologise for the inconvenience caused.
Best Wishes,
Alex
Purchased a dress for a wedding
Purchased a dress for a wedding, as described and quick delivery
18 sierpnia 2025
Odpowiedź od Yumi
Hi Emma,
We're happy to hear that the dress met your expectations and arrived quickly for the wedding. Thank you for your positive feedback!
Best Wishes,
Yumi
Shirt dresses
Ordered 2 dresses, perfect fit. Good quality material and both lined. Quick delivery, very pleased.
19 sierpnia 2025
Odpowiedź od Yumi
Good Afternoon,
We're happy to hear that the dresses fit perfectly. We appreciate your positive feedback regarding the quick delivery!
Best Wishes,
Yumi
Excellent
Excellent. Jumpsuit was as described and size was spot on, good quality and fast delivery. What more could I want?!
18 sierpnia 2025
Odpowiedź od Yumi
Good Afternoon,
We're happy to hear that the jumpsuit met your expectations! We appreciate your positive feedback on our fast delivery service.
Best Wishes,
Yumi
Absolutely brilliant!
Lovely, unusual and affordable clothes. Great communication from company. Highly recommended!
19 sierpnia 2025
Odpowiedź od Yumi
Hi Kathryn,
We appreciate your kind words and your recommendation!
Best Wishes,
Yumi
It all worked well with the delivery…
It all worked well with the delivery and I am happy with the product. Thank you!
11 sierpnia 2025
Odpowiedź od Yumi
Hi Maria,
We're delighted the delivery process met your expectations, and you are pleased with the product. Thank you for sharing your positive experience with us!
Best Wishes,
Yumi
Fast service and lovely product
18 sierpnia 2025
Odpowiedź od Yumi
Hi Joanna,
Thank you very much for the five star review.
Best Wishes,
Alex
I still haven't received my refund…
I still haven't received my refund despite emailing multiple times.
22 sierpnia 2025
Opinia niezależna
Odpowiedź od Yumi
Hi Sarah,
Thank you for the review, we're deeply sorry for the inconvenience caused with your order.
After escalating this to management, we can now confirm that your refund has been processed for the items you've returned.
We apologise for the inconvenience caused.
Best Wishes,
Alex
A lovely garment
A lovely garment. well made and at a good price. Looks very nice on , really pleased with it.
14 sierpnia 2025
Odpowiedź od Yumi
Hi Susan,
It's great to know that you are pleased with the look and the price of the item received. Thank you for your positive feedback!
Best Wishes,
Yumi
Beautiful dresses
I have ordered many dresses (3 or 4) for weddings from Yumi. Never disappointed and always received lots of compliments on how beautiful the dresses look. Excellent quality and sizes are accuate. Great prices too.
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Yumi
Hi Jenny,
It's great to know you've received compliments and found our quality, sizing, and prices to your satisfaction. Thank you for your continued support and positive feedback.
Best Wishes,
Yumi
Doświadczenie Trustpilot
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