I only have good things to say about this company, I was kindly gifted a hot air balloon ride for my birthday, my mom’s partner had a voucher for one also. We thought it be nice to go on one together.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From start to finish this was a truly enjoyable experience, with an experienced instructor on hand all of the time to help if needed but leaving me to fly as I wished. The graphics are top class. A tr... Zobacz więcej
I contacted Wonderdays by email, and had a response straight away from Jess. She was able to help me straight away, with details and direction to extend my voucher and contact the company running the... Zobacz więcej
The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Dane kontaktowe
Zjednoczone Królestwo
- 02071018839
- hello@wonderdays.co.uk
- www.wonderdays.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The team at Wonder days are SO helpful
The team at Wonder days are SO helpful. Excellent customer service when I didn’t understand the expiry dates and needed help with the process. They responded really quickly and with kindness.

Odpowiedź od WonderDays
Helpful
Lizzie made my experience with a difficult situation very easy and was professional and very sympathetic. Would definitely recommend this company.

Odpowiedź od WonderDays
Excellent customer service!
I bought a voucher for a specifc experience as a gift. Unfortunately, the experience providers permanently closed their business. I asked for my voucher to be exchanged by WonderDays to a gift card. The customer service agent, Nat, was super friendly and exchanged the voucher to gift a card in the same business day.

Odpowiedź od WonderDays
Lizzie & Shaun were super helpful &…
Lizzie & Shaun were super helpful & very quick resolving my problem.
They went out of their way to make sure I got what I needed.
Couldn't recommend them enough!

Odpowiedź od WonderDays
We thought we might not be able to use…
We thought we might not be able to use our vouchers.
Lizzie was extremely helpful and advised us that we could still use them at their Liverpool restaurant, She is a major asset to the company thanks Lizzie

Odpowiedź od WonderDays
Excellent & quick customer service by…
Excellent & quick customer service by Lizzie ☺️

Odpowiedź od WonderDays
Lizzie dealt with my little issue…
Lizzie dealt with my little issue quickly and in a wonderful manner.

Odpowiedź od WonderDays
Reservation help & guidance
Thank you Shaun for your help and guidance - I have been very impressed with the kindness & efficiency of the customer support team at Wonder Days each and every time I have needed help. We are so looking forward to enjoying our two overnights later on this year - thank you once again.

Odpowiedź od WonderDays
Lizzie was extremely friendly and quick…
Lizzie was extremely friendly and quick to respond via a Instagram chat. She resolved my issue swiftly. Best customer services I have received in a long time. Thank you

Odpowiedź od WonderDays
Excellent customer service!
I bought one of their experiences for a birthday celebration but had to cancel it as we didn't manage to contact the experience-provider (not Wonder Days) in time. I sent an email to request support on a refund and received a response almost immediately from Lizzie M, who was incredibly empathetic and liaised a refund with no complications, very clear communication, and promptly - shout out to them!

Odpowiedź od WonderDays
Excellent customer service
Customer service from Natalie Rowland was excellent. Speedy service and really friendly.

Odpowiedź od WonderDays
Helpful.
Made a purchase for a voucher for my partner. I'm not the best with technology so made two errors.
Spoke with a lady called Lizzie. She was so lovely, helpful and kind. We fixed my issues and she helped me understand how I can redeem them.
Thanks Lizzie

Odpowiedź od WonderDays
Nat really went above and beyond…
Nat really went above and beyond ensuring that they got my correct address for my son’s birthday experience voucher , and sending it express delivery so we got it in time for his special day. These thoughtful touches make a real difference in the customer experience and I would certainly book with Wonder days again because of it! Thank you Nat.

Odpowiedź od WonderDays
Great customer service
I made a bit of a mistake when ordering online and gave the team a call. I spoke to Lizzie who was just so friendly and super helpful. Great experience and would certainly use them again.

Odpowiedź od WonderDays
There is no option to check…
There is no option to check availability before redeeming the voucher, the dates I needed were not available for the days I am in England & wonderDays are refusing to refund.

Odpowiedź od WonderDays
Lizzi and Nate have made my experience…
Lizzi and Nate have made my experience a 5 star+ experience. They have been friendly, professional, compassionate, empathetic, and really clear in their communication and it is a joy to behold, thank you so much both really appreciate it x

Odpowiedź od WonderDays
Blacksmithing in Chichester.
Blacksmithing in Chichester.
I have just spent a day at the Black Kettle Workshop with Dan. It was a brilliant experience, I enjoyed every moment. Dan is an Skillful blacksmith. I had no real experience of blacksmithing, but with Dans patient and knowledgeable turtoring I learned about an ancient craft and its history. It was a one to one teaching of the processes and I have to say I was pleased with what I was able to create in metal to take away with me, I surprised myself, but that was all down to Dans approach in teaching. I can not recommend this experience enough. It was great being in a working forge, it's a hands on metal day. I came away with a new poker for my fire.

Odpowiedź od WonderDays
Lizzie M has helped me massively today
Lizzie M has helped me massively today, to sort my vouchers out, im not very technical minded with things, so this has been a massive weight lifted off my shoulders, thank you so much Lizzie.

Odpowiedź od WonderDays
Vouchers
Was very easy to get through and spoke to Lizzie she was amazing and sorted my query very quickly. Highly recommend WonderDays

Odpowiedź od WonderDays
Doświadczenie Trustpilot
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