WonderDays Recenzje 

576
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I only have good things to say about this company, I was kindly gifted a hot air balloon ride for my birthday, my mom’s partner had a voucher for one also. We thought it be nice to go on one together.... Zobacz więcej

Oceniono na 5 z 5

From start to finish this was a truly enjoyable experience, with an experienced instructor on hand all of the time to help if needed but leaving me to fly as I wished. The graphics are top class. A tr... Zobacz więcej

Oceniono na 5 z 5

I contacted Wonderdays by email, and had a response straight away from Jess. She was able to help me straight away, with details and direction to extend my voucher and contact the company running the... Zobacz więcej

Oceniono na 5 z 5

The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

Napisane przez firmę

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

576 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,8

Wszystkie recenzje

(576)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 345

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Customer service were amazing!

I brought a helicopter experience for my Dad's birthday and the voucher unfortunately arrived damaged from water, I contacted customer service explaining the situation and straight away they sent another one with delivery express and it arrived next day! They had put it in plastic wrapping so it didnt happen again and were very nice through all communication, particularly as it wasn't necessarily their fault it got wet! Very impressed and happy with both the voucher presentation and customer service and highly recommend!!

10 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

We're so glad the team could help you out and we hope your Dad has a lovely birthday.

Oceniono na 5 z 5

All done with no worries

It all went so smooth,from booking the experience to booking the hotel,
The staff at war of the worlds seem to love there job,from the entrance, to bar staff and all actors involved in the story.

8 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Steven for this review and we're pleased you had a great time at War of the Worlds.

Oceniono na 5 z 5

Lizzie M was brilliant

Lizzie M was brilliant when I had a problem with a voucher I had been given as a retirement gift. She managed to sort it out straight away and I got e-mail confirmation within minuets. Exceptional service!

6 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

So glad Lizzie could help and we hope you enjoy your retirement treat!

Oceniono na 5 z 5

We had a gift voucher for christmas…

We had a gift voucher for christmas that we could not use so contacted wonderdays to ask the value and could we change it. Lizzie replied promptly with information and we can now look at other options and if its more expensive then pay on line - Simple

24 grudnia 2025
Opinia niezależna
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Odpowiedź od WonderDays

Thank you James for taking the time to leave the review and we hope you enjoy your experience when you choose one.

Oceniono na 5 z 5

I booked a supercar driving experience…

I booked a supercar driving experience for my husband’s birthday, the voucher didn’t arrive , so I emailed Lizzie and she sent another out by express delivery.
Received day after , thank you again , there should be more people out there like you in this world. Xx

4 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for such a lovely review!

Oceniono na 5 z 5

Amazing

Amazing, thank you Lizzie

3 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for the 5 star review.

Oceniono na 5 z 5

I ordered a car driving experience for…

I ordered a car driving experience for my son but he was unable to go so I sent an email asking how to cancel it - I totally expected there to be loops and beurocracy to make my way thru but instead I got an email immediately telling me that according to their "no quibble within 30 days " policy, I was refunded straight away! Tbh I'm rather blown away and impressed! I wrote back that I would therefore be VERY LIKELY to order from then again bc of this FAB customer service! To which they wrote back the sweetest email ever! I mean, human interaction rocks! Real humans behind this company, folks! So appreciated in this automated generation!!!

3 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Yvonne for not only taking the time to leave this review but for recognising the hard work our real life people do in our customer service team!

Oceniono na 5 z 5

WonderDays is a very good website to think out of the box

WonderDays is a very good website to compile all the potential gifts in one place. It is well-detailed and comprehensive.
Also, Lizzie, the one who helped, was very responsive and gave me a lot of details. It was really helpful!

I very much recommend this website! Very straightforward and has plenty of options.

3 lutego 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank Lara and we hope you enjoy the experience that you choose.

Oceniono na 5 z 5

Amazing service

Would absolutely recommend wonderdays, customer services manager Shaun has been super helpful in getting my gift. Would definitely use again

2 lutego 2026
Opinia niezależna
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Odpowiedź od WonderDays

We're so pleased Shaun could help and thank you for leaving this review.

Oceniono na 5 z 5

All business' should offer this level of customer service!

I haven't been on the experience, it's a gift for my son's birthday next week. However, it was so easy to book and a great price. When I had a query, Lizzie M in customer service was incredibly helpful and friendly. I wish all customer service departments had a Lizzie M!! 😁

30 stycznia 2026
Opinia niezależna
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Odpowiedź od WonderDays

We're not letting Lizzie go :-) She is a real gem in the team and we will pass on your lovely words!

Oceniono na 5 z 5

So professional

I made a mistake when buying my vouchers by choosing the wrong thing, once I realised I email the company at midnight and explained my error. By the time I woke up in the morning I the problem was sorted by Lizzie
No hassle at all and I was in a panic followed by real relief
Thank you so much Lizzie your a star x

29 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for the great review and we're so happy Lizzie sorted your problem quickly and efficiently.

Oceniono na 5 z 5

Would really like to highly recommend…

Would really like to highly recommend customer service and particularly Lizzie M who helped us out with our voucher. Highly recommend.

29 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for this great review and for highlighting our brilliant customer service team!

Oceniono na 5 z 5

LIZZIE fantastic customer service

I bought a Theatre and London experience for my husband for a 60th birthday surprise (I have yet to give him it). However, being a bit of a dinosaur I wasn't sure how to proceed now the e-ticket has arrived or even if WonderDays were reputable. Little panic but after reading reviews was reassured. I contacted them via Messenger and received perfectly concise and easy to follow instructions on how to proceed once hubby decides to use the ticket from Lizzie. Great customer service response in less than 20mins! Thank you so much Lizzie!! You have no idea how much that was appreciated!!! I look forward to reviewing the actual experience when we use it.

29 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Maxine for leaving this lovely review and we're so glad Lizzie was on hand to reassure you and help you book your experience when you're ready. We hope your husband has a fantastic birthday!

Oceniono na 5 z 5

Excellent experience

Excellent experience, I had an issue with my experience being cancelled by the 3rd party I'd booked for but wonderdays sorted it very promptly and I am now looking forward to a new experience. Plenty of experiences to choose from and something for everybody. I will absolutely be using wonder days again.

27 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Bex and we're glad you found a replacement experience quickly and easily. We hope you enjoy it.

Oceniono na 5 z 5

Had a minor problem with delivery which…

Had a minor problem with delivery which was nothing to do with wonder days the delivery company delivered to wrong house contacted wonder days and they were brilliant and very helpful would definitely recommend and use again

27 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Royston, we're glad we could rectify the delivery problems you had.

Oceniono na 5 z 5

Can't fault the customer service.

Lizzie was able to extend my voucher without an issue and responded very quickly to my emails. Can't fault the customer service.

27 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Kelly for taking the time to leave this lovely review!

Oceniono na 3 z 5

Unacceptable service

Tried to book an experience after buying a voucher online. When we went to book with the supplier there is no availability all year. Phoned customer service who said this was known since October but wonderdays website has not been updated 3 months later. Was advised to wait for a cancellation or take it up with the supplier. This is a shambles of an experience company who shirk their responsibility. Asked for a refund and was told we would need to email them for that, can’t do it through phoning. So left with a useless voucher, poor customer service and questionable refund. Beyond unacceptable.Advice- I would look elsewhere or contact the experience supplier direct and cut out the voucher middle man. See less

Update- thank you for the reply below and taking accountability for the products sold and the actions to ensure accurate availability at the point of sale. Hopefully this will help your customers in the future. It’s great to see feedback is taken on board and taking meaningful corrective actions to address. Updated in score to reflect.

26 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience and understand why you’re unhappy. The information shown on the product page should accurately reflect the locations and availability offered by the supplier, and on this occasion that did not meet expectations. We recognise how frustrating it is to purchase an experience and then find there is no availability to book.

Your feedback regarding the accuracy of the listing, the booking process with the supplier, and the need to follow up multiple times has been reviewed and escalated internally. We are addressing this to ensure product information is kept up to date and clearer at the point of purchase.

We appreciate you raising this, as feedback like yours is taken seriously and helps us improve how we manage supplier availability and customer communication.

Oceniono na 1 z 5

Awful - no availability for what you've paid for

Awful. Sell you a voucher with mis information on the website. The tractor experience states it is available in 5 locations. Only when you have purchased the voucher you're told that there are only 3 locations with NO AVAILABILTY!!! So basically you pay £75 for a voucher code that you cannot use and they blame it on the 3rd party Adventure 001. Please don't use this company...others may be more expensive but at least you can actually book what you have paid for.

26 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience and understand why you’re unhappy. The information shown on the product page should accurately reflect the locations and availability offered by the supplier, and on this occasion that did not meet expectations. We recognise how frustrating it is to purchase an experience and then find there is no availability to book.

Your feedback regarding the accuracy of the listing, the booking process with the supplier, and the need to follow up multiple times has been reviewed and escalated internally. We are addressing this to ensure product information is kept up to date and clearer at the point of purchase.

We appreciate you raising this, as feedback like yours is taken seriously and helps us improve how we manage supplier availability and customer communication.

Oceniono na 5 z 5

Voucher didn't arrive, but.......

The voucher I'd ordered hadn't arrived for the desired date so, I sent an email requesting an approximate eta. Within minutes I received a personal response expressing they'd despatched my item on my requested date along with the offer of help. I responded agreeing to wait a day or two but unfortunately nothing arrived. I fired a second email and again received a response within minutes which included a heartfelt message with a temporary solution which I could present to the recipient. All was well, and I promised to inform Wonder Days when the physical voucher arrived, my promised was fulfilled today, 20.01.26. The item was, as stated above, posted on my requested date, 05.01.26. So, lovely Royal Mail have taken 15 days to deliver! If I was Royalty I'd sack them off!! I can't thank Phillip at Wonder Days enough for his communication and help. Credit where credit is due, I would definitely recommended Wonder Days!💕

5 stycznia 2026
Opinia niezależna
Logo WonderDays

Odpowiedź od WonderDays

Thank you Sarah for such a lovely review and for taking the time to share your experience. We're so pleased Philip could help and you got the voucher eventually!

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