I only have good things to say about this company, I was kindly gifted a hot air balloon ride for my birthday, my mom’s partner had a voucher for one also. We thought it be nice to go on one together.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From start to finish this was a truly enjoyable experience, with an experienced instructor on hand all of the time to help if needed but leaving me to fly as I wished. The graphics are top class. A tr... Zobacz więcej
I contacted Wonderdays by email, and had a response straight away from Jess. She was able to help me straight away, with details and direction to extend my voucher and contact the company running the... Zobacz więcej
The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Dane kontaktowe
Zjednoczone Królestwo
- 02071018839
- hello@wonderdays.co.uk
- www.wonderdays.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Needed to change my voucher dates
Needed to change my voucher dates, after getting in touch with wonderdays my question was answered so quickly and sorted with no problems
Thanks Lizzy

Odpowiedź od WonderDays
Lizzie M in customer service set the bar high
Lizzie M in customer services came back on my inquiry within minutes of business opening hours. Very impressed she got the root of my query and solved the issue immediately. Thank you.

Odpowiedź od WonderDays
Lizzie M
Lizzie M. Is such a patient and amazing customer service personnel, she answered all my questions and proffered solutions to the issue I had.
Great job Wonderdays.

Odpowiedź od WonderDays
Booked a driving experience for my…
How bloody convenient to say your team would help when there is not a number to call. And for the records, u never replied to any emails
Booked a driving experience for my son's 13th bday and after taking the money for the booking - saying the booking could be made all over the country - i released they booked the driving experience ONLY to a location of their choice, without telling me where.
As they are a 3rd party brokers they obviously get high paid commission placing bookings somewhere rather than others, and the last thing in their mind is the client care as its they problem having to travel hours and hours and have to spend overnight accommodation as they job is solely to collect money and disappear when it comes to provide after sale care and support.
Typical broker blood sucking machines....
Conveniently they do not have a number to speak with someone, but only a recorded message telling you to email me, so that they will reply when they haven't got anything better to do.

Odpowiedź od WonderDays
Lizzie’s customer service
Lizzie provided excellent and very helpful customer service, thank you very much!

Odpowiedź od WonderDays
I emailed customer support and Lizzie M…
I emailed customer support and Lizzie M replied. From start to finish Lizzie was super helpful and went above and beyond to help me with my issue of an expiry date. Very kind, reassuring and professional. Thankyou Lizzie.

Odpowiedź od WonderDays
A great customer support experience
A great customer support experience. Lizzie has been absolutely brilliant, explaining with great clarity what was happening and how to proceed.
Lizzie even put the right item in my basket to exchange my voucher so I didn't have to find it myself.
Also a lot of flexibility with options offered and patience with my many questions and super slow replies. Couldn't possibly have been more helpful. Thank you Lizzie!

Odpowiedź od WonderDays
Very helpful customer service team
Very helpful customer service team. The vouchers were sent out to me in person and made a great raffle prize for our event.

Odpowiedź od WonderDays
Lizzie gave amazing customer service…
Lizzie gave amazing customer service with an issue we had, that was doen to us. She was professional, friendly, and went above and beyond.

Odpowiedź od WonderDays
Excellent customer service extending…
Excellent customer service extending voucher life thank you Lizzie

Odpowiedź od WonderDays
Great afternoon at the farm
I grew up on a farm in Fife, and there were Highland cows in the field by our house. I loved these big, gentle, beasties, but hadn't seen one up close for years. Until last weekend, when me and my grandson visited a farm a few miles away and got to feed, groom, and pet some gorgeous highlanders. It was just an ordinary farm, with some not so common animals, the highlanders of course, and llamas, alpacas, a Shetland pony, various rare breed sheep and lots of smaller animals and chickens, geese, etc. It was a brilliant afternoon out.

Odpowiedź od WonderDays
Great experience with Wonder Days
We were given a Wonder Days experience as a gift. We realised the voucher had expired and so contacted Wonder Days in the hope that they could help.
Lizzie was amazing, she couldn’t have been more helpful and sorted the issue very efficiently.
She extended the voucher so that we had extra time to use it and was so pleasant to deal with.
We recommend this company and a big shout out to Lizzie who is a superstar!
Would certainly use Wonder Days in future.

Odpowiedź od WonderDays
Delicious
We received a warm welcome. The bar was small and inviting and the cocktails tasted amazing

Odpowiedź od WonderDays
Unavailable experience
I had an issue with booking an experience that had been purchased for me, as it was no longer available. Lizzie was extremely informative and helpful throughout the process, going above and beyond to resolve the issue. Her excellent customer service and willingness to help made the experience much smoother. Thank you, Lizzie!

Odpowiedź od WonderDays
Excellent Customer Service provided by Lizzie
Lizzie, was keen to find out about the issue with the voucher and was very considerate in sorting out an appropriate solution.
Quick, polite and solution oriented, exactly what excellent customer service should look like.
Keep up the Great Work Lizzie.

Odpowiedź od WonderDays
I have been dealing with Lizzie
I have been dealing with Lizzie, who has the most outstanding customer service skills iv come across in a long while, her comms are brilliant, and will go out of her way to help you. She is a real asset to this company and wish her all the success she deserves. Keep up the good work.

Odpowiedź od WonderDays
WonderDays -British Ale Gift Box
British Ale Gift Box
Wonderdays were very helpful when we had an issue in activating the voucher and we have received the gift box. The beer/ale is of good quality but have to say I feel it is overpriced.

Odpowiedź od WonderDays
What a massive con!!
What a massive con!!! I got a voucher for a driving experiance, hardly any days to book and if you booked a weekend extra £25 and £30 insurnace, then if you choose a good track £55 more. So thought I'd swap for a night away however can't use it in June July or August.
Don't be sucked in to this money scam, just book direct and save you money. So unspet.

Odpowiedź od WonderDays
I spoke with Lizzie today who was…
I spoke with Lizzie today who was amazing! She got back to me very quickly and helped me find a solution! Thank you so much! 😊

Odpowiedź od WonderDays
Great customer service
Great customer service!
I had made a mistake with regards to validating my vouchers due to miscommunication between myself and the person enjoying the experience with me. I emailed Wonderdays and it was dealt with quickly and efficiently by Lizzie M.

Odpowiedź od WonderDays
Doświadczenie Trustpilot
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