Always has a speedy & reliable service. Sometimes we have had to order a few times a month for our surgery and often need items quite urgently. Williams Medical are always helpful.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very reliable service, friendly staff, products always arrive in good condition. I feel company need to update their login system to make ordering much easier for businesses who have accounts set up w... Zobacz więcej
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First time using the website to order materials for a busy Oral Surgery clinic. So far, the process has been very easy. Having looked into some of the other products they sell, I will be ordering from... Zobacz więcej
Reakcja na opinię
I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Zobacz więcej
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Informacje dotyczące firmy
- Sprzęt medyczny
- Dostawca sprzętu dla diabetyków
- Dostawca sprzętu i zapasów do szpitali
- Dostawca sprzętu medycznego
- Hurtownia farmaceutyczna
O Williams Medical
Napisane przez firmę
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Dane kontaktowe
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Zjednoczone Królestwo
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful at all times
6 listopada 2024
Odpowiedź od Williams Medical
Good morning Maryam,
Thank you very much for completing and commenting on our Trust Pilot survey. It's fantastic to hear that you're happy with the helpfulness of our staff her at Williams medical. Please don't hesitate to contact us for assistance in the future, we are always happy to help with any enquiries you may have.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Hi Elaine,
Thank you for completing our Trust Pilot review survey, it's great to hear that you are extremely satisfied with our overall service. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Quick and efficient service
29 października 2024
Odpowiedź od Williams Medical
Good Afternoon,
Thank you for taking the time to complete the T Pilot survey, your feedback is important to us. I'll ensure your feedback is shared with the business, we look forward to servicing in the future.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service to be quick and efficient from start to finish.
Kind regards
Cherie Coles
Customer Care Manager
excellent service
29 października 2024
Odpowiedź od Williams Medical
Hi Stuart,
Thank you for comments and our 5* trust pilot review, we always strive to deliver customer excellence here at Williams and so it's great to have such positive feedback. I'll ensure I feed it back to the staff here.
Kind regards
Cherie Coles
Customer Care Manager
Positive experience
First time ordering. Prompt delivery and competitive pricing. Will use again.
22 października 2024
Odpowiedź od Williams Medical
Hi Natasha,
Thank you for taking the time to provide a review.
We are glad that you were happy with your first time ordering experience and our competitive pricing. It's great that your order arrived so quickly. We look forward to doing business with you in future.
Thank you for ordering from Williams Medical Supplies
Kind regards
Cherie Coles
Customer Care Manager
Williams gave us a competitive discount…
Williams gave us a competitive discount on a particular item we use so will be ordering again in the future
29 października 2024
Odpowiedź od Williams Medical
Hi,
Thank you so much for your lovely comments around our competitive pricing, If there's anything else we can assist you with, please don't hesitate to contact us.
Thank you for choosing Williams Medical Supplies
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Good morning Joanne,
We're thrilled to hear that you've had consistently positive experiences with us, Your recommendation means a lot to us, and we're always here to support your needs. Looking forward to serving you again!
Kind regards
Cherie Coles
Customer Care Manager
This is one of the friendliest and most…
This is one of the friendliest and most helpful companies I have dealt with. After a hiccup with my first order where a slight wrong address was put on the package and a DHL driver chucked my order over a neighbours gate whilst they were on holiday and I wasn't able to retrieve it, the people in the customer care centre were really helpful trying to help me sort out a replacement. Yasmin in particular went above and beyond to try and sort things out for me, keeping in contact and updating me at every stage to make sure the coaguchek machine I ordered arrived before my hospital appointment, which it did. Thank you!
20 października 2024
Opinia niezależna
Odpowiedź od Williams Medical
HI Nicola,
Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service to be helpful and caring. 😊
Thank you for acknowledging our lovely Yasmin who helped you with your order, it's wonderful to know that her communication kept you informed every step of the way! We look forward to serving you again in the future.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Hi,
Thank you for your great feedback!
We’re thrilled to hear that you're very satisfied with our service. 😊 We look forward to serving you again in the future. If you need anything else or have any questions, we’re here to help.
Kind regards
Cherie Coles
Customer Care Manager
Ordered last Friday
Ordered last Friday, was told that the order will be with me maximum on Monday. They then did not send the order and I had to call them on Monday to see what was happening. At this point I was told I would need to send another signature and they would send out the order. After this I was told it would be sent out again. Then received an email saying payment needs to be made on Tuesday before it can go out so again I was given the wrong information. Now I have lost a loyal customer due to their incompetence. I don't mind having to send additional signatures or making payment up front this is all standard, its the misinformation given and false promises of deliveries by a certain day. There are many better companies providing supplies with much much better service such as MEDISUPPLIES, MEDICALSUPPLIES, PRIMARYCARESUPPLIES. Never had a problem with any of the above. I would not have left this review if I had actually been followed up on and they tried to do something for me but it felt like they do not even care.
23 października 2024
Opinia niezależna
Odpowiedź od Williams Medical
Hello Hassen,
Thank you for taking the time to provide a review.
I'm sorry that you feel your experience with Williams Medical Supplies was worthy of 1 Star. I'd personally like to take ownership of your complaint and investigate this fully.
In order for me to do so, I'll need at least one of the following please, so that I can track your order journey from start to end.
1. Your full name 2. Your account number or postcode. 3 Order number 4. Your email address.
Please could you email your information (Listed above), to me directly please, so that I can look into this immediately, my email address is Cherie.coles@wms.co.uk
We apologize for any inconvenience caused
Kind regards
Cherie Coles
Customer Care Manager
Prompt delivery
The website is straightforward and easy to use. Delivery prompt inside timescale promised.
14 października 2024
Odpowiedź od Williams Medical
Good morning,
Thank you for taking the time to provide a review.
We are glad that you were happy with our newly designed Website, and that your order arrived so quickly.
Thank you for ordering from Williams Medical Supplies
Kind regards
Cherie Coles
Customer Care Manager
very good no issues
15 października 2024
Odpowiedź od Williams Medical
Hi,
Thank you for your 4* start rating on our Trust pilot site, we really appreciate all feedback. I'll ensure your comments are fed back to the staff at Williams Medical Supplies.
Kind regards
Cherie Coles
Customer Care Manager
Quick and efficient
Everything concerning my order was processed efficiently and the goods were delivered promptly.
21 października 2024
Odpowiedź od Williams Medical
Good morning Julian,
Thank you for taking the time to complete our Trust Pilot survey, fed back like yours helps others assess our customer service standard as a whole and helps us plan and improve where any shortfall exists.
Kind regards
Cherie Coles
Customer Care Manager
Staff always friendly and helpful
Staff always friendly and helpful. Goods ordered delivered quickly
17 października 2024
Odpowiedź od Williams Medical
Good afternoon Denise,
Thank you for your lovely comments and 5* review, I'll ensure that i feed them back to both the sales floor and warehouse staff here at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Good afternoon Elaine,
Thank you so much for taking the time to complete our survey and giving us a 5* rating. Your feedback is so important to us and it ensures that we continue to strive to deliver customer excellence.
Kind regards
Cherie Coles
Customer Care Manager
Customer service super helpful and…
Customer service super helpful and supportive. Extra quick delivery. Excellent service all in all ☺️
8 października 2024
Odpowiedź od Williams Medical
Good afternoon,
Thank you so very much for completing our Trust pilot review, it's always great to have feedback, especially when we have an overall 5* rating with comments like yours. I'll ensure your comments are fed back to the staff at Williams, thank you once again.
Kind regards
Chere Coles
Customer Care Manager
Odpowiedź od Williams Medical
Hi Paul, Thank you for completing our Trust pilot review, it's great to hear you were extremely satisfied with delivery service.
Kind regards
Cherie Coles
Customer Care Manager
Easy buying experience and arrived…
Easy buying experience and arrived promptly and well packed the next day. Really can't ask for better.
9 października 2024
Odpowiedź od Williams Medical
Hi,
Thank you for reviewing our service, we're so pleased you've experienced such a first class service, we look forward to servicing you in the future.
Kind regards
Cherie Coles
Customer Care Manager
efficient door to door service
8 października 2024
Odpowiedź od Williams Medical
Hi Marie,
Thank you for completing our Trust pilot review, it's always great to have feedback on our service, we look forward to servicing yo in the future.
Kind regards
Cherie Coles
Customer Care Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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