Always has a speedy & reliable service. Sometimes we have had to order a few times a month for our surgery and often need items quite urgently. Williams Medical are always helpful.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very reliable service, friendly staff, products always arrive in good condition. I feel company need to update their login system to make ordering much easier for businesses who have accounts set up w... Zobacz więcej
Reakcja na opinię
First time using the website to order materials for a busy Oral Surgery clinic. So far, the process has been very easy. Having looked into some of the other products they sell, I will be ordering from... Zobacz więcej
Reakcja na opinię
I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Zobacz więcej
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Informacje dotyczące firmy
- Sprzęt medyczny
- Dostawca sprzętu dla diabetyków
- Dostawca sprzętu i zapasów do szpitali
- Dostawca sprzętu medycznego
- Hurtownia farmaceutyczna
O Williams Medical
Napisane przez firmę
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Dane kontaktowe
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Zjednoczone Królestwo
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Williams Medical
Good morning,
Thank you for your 5 star rating review, I'll ensure your comments are fed back to Tina, who I know will appreciate them.
Kind regards
Cherie Coles
Customer Care Manager
Rapid delivery after ordering with…
Rapid delivery after ordering with projected time window for the delivery clear and convenient.
11 grudnia 2024
Odpowiedź od Williams Medical
Good afternoon,
Thank you for completing our trust pilot survey, it's great to hear that we exceeded your delivery expectations. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Good afternoon,
Thank you for taking the time to give us such positive feedback on the speedy delivery time of our stock line items. I'll ensure our dispatch team are sent your comments.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
HI Karen,
Thank you for taking the time to give us a 5 star rating, we've put a lot of work into revising our pricing over the last 12 month period, so it's great to hear you found our pricing competitive
Kind regards
Cherie Coles
Customer Care Manager
.
Easy to find what I wanted on the…
Easy to find what I wanted on the website and prompt dispatch and delivery.
28 listopada 2024
Odpowiedź od Williams Medical
Hi Lindsey,
Thank you very much for giving our website and our dispatch a 5 star review. We've actioned a lot of changes into our revised website over the last few months so feedback like yours is really welcome.
Kind regards
Cherie Coles
Customer care Manager
Lovely lady on the phone who was very…
Lovely lady on the phone who was very helpful and friendly. Service great product great and arrived in a timely manner
27 listopada 2024
Odpowiedź od Williams Medical
Good morning Emily,
It was really great to read your kind comments around the recent customer experience you received from one of our sales team. Our staff here at Williams, pride themselves on the service they deliver and they really do put the customer at the heart of all they do, I'll ensure I feed this back to the floor. It's feedback like this that makes our job so rewarding, we look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Good morning,
Thank you so much for such a positive 5 star review of your customer service experience, I'll ensure your feedback is given to the floor.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Thank you for taking the time to complete our Trust pilot survey, it's great to have such positive feedback.
Kind regards
Cherie Coles
Customer care Manager
Very fast delivery
Very fast.
In fact next day delivery when 3 to 5 days offered. All good!
29 listopada 2024
Odpowiedź od Williams Medical
Good morning Hugh,
Thank you very much for completing out Trust pilot review and giving us such a great 5* rating.
Kind regards
Cherie Coles
Customer Care Manager
Really speedy and efficient service.
27 listopada 2024
Odpowiedź od Williams Medical
Hi Rosemary,
Thank you for taking the time to give us such a great star rating on Trust pilot. I'll ensure your comments are noted and fed back to the staff here at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Fantastic value
Product was great value and the delivery was next day. All round great service and will be more than happy to use again.
15 listopada 2024
Odpowiedź od Williams Medical
Good morning,
It's great to hear that you were extremely happy with your purchase and your overall customer service experience with us and even better to hear you that you will be using us again in the future, thank you for taking the time to give us such a great review.
Kind regards
Cherie Coles
Customer Care Manager
Odpowiedź od Williams Medical
Good morning,
Thank you for your 5 star review and your comments, it's fantastic to hear that you were extremely satisfied with our service from start to finish. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Very prompt and straightforward…
Very prompt and straightforward transaction. Would recommend.
18 listopada 2024
Odpowiedź od Williams Medical
Hi Josephine,
Thank you for your fantastic 5 star review and comments, it's great to hear we have exceeded expectations, I'll ensure your rating and comments are fed back to all the staff here at Williams medical Supplies thank you once again.
Kind regards
Cherie Coles
Customer Care Manager
CoaguChek XS PT Test PST New 24no
CoaguChek XS PT Test PST New 24no Test strips ordered 15/11/24, received 18/11/24, all good except expiry date of strips 31/08/2025 only 10 months. the Q&A answer re shelf life is wrong, you can't use a day after expiry date and the strips do not have a 5 year shelf life. Sales team cannot influence expiry date they only ship product supplied. Q&A should be accurate.
18 listopada 2024
Opinia niezależna
Odpowiedź od Williams Medical
Good morning Kate,
We are sorry that you feel your recent purchase did not meet your expectation around expiry timescales. Would you kindly contact our customer service team on 01685-846666 selecting option 2. The team will be happy to discuss the matter in greater detail with you. The average shelf life of the strips we supply is approximately 12 months, the majority of customers are asked to test weekly and so a pack of 24 strips would generally be used within a 6 month period. Please give us a call to discuss that matter further.
Kind regards
Cherie Coles
Customer Care Manager
Fast reliable service at a good price
Fast reliable service at a good price.
Would highly recommend.
14 listopada 2024
Odpowiedź od Williams Medical
Hi David,
Thank you very much for your 5 star review and your great comments around our customer service, delivery and overall pricing. It's always great to have such a positive review and I'll ensure your feedback is given to all staff at Williams.
Kind regards
Cherie Coles
Customer Care Manager
General ordering is simple and easy…but
General ordering is simple and easy HOWEVER trying to obtain quotes for more expensive items or equipment is slow and time consuming compared to other supplies and more frequently less competitive in pricing these days
14 listopada 2024
Odpowiedź od Williams Medical
Good morning Sue,
Thank you for completing our trust pilot review and for your feedback around quotations and pricing. Quotations for items that we advertise on our website are usually completed by our sales staff in a timely manner, if this hasn't been your experience, please accept our apologies. Sourcing items that we don't generally stock, can take some additional time as we have to reach out to other suppliers. I will ensure that our sales and demand planning team are given your feedback thank you again for your overall 4 star review.
Kind regards
Cherie Coles
Customer Care Manager
Helpful
Helpful, had to add to order and it was late afternoon and was still delivered with the other items done earlier that day
14 listopada 2024
Odpowiedź od Williams Medical
Good morning,
Thank you for completing our trust pilot review with your lovely comments, we are so pleased that you are satisfied with the service we provided.
Kind regards
Cherie Coles
Customer Care Manager
very nice staff on the phone always…
very nice staff on the phone always helpful quick delivery
7 listopada 2024
Odpowiedź od Williams Medical
Hi,
Thank you for your lovely comments and scoring on our Trust pilot review site. Customer feedback is so important to us as it helps us monitor, plan and assess our overall performance, I'll ensure your comments are fed back to all.
Kind regards
Cherie Coles
Customer Care Manager
Amazing company thank you for the great…
Amazing company thank you for the great customer care!
12 listopada 2024
Odpowiedź od Williams Medical
Good afternoon,
Thank you so much for your kind comments, It's fantastic to hear we have exceeded your expectations. If we can be of any further assistance, please do not hesitate to contact us, we are always happy to help.
Kind regards
Cherie Coles
Customer Care Manager
Quick and efficient
11 listopada 2024
Odpowiedź od Williams Medical
Good morning Jane,
Thank you so much for completing our Trust Pilot survey, it's great to hear that our service warranted a 5* review, we look forward to doing business with you in near future.
Kind regards
Cherie Coles
Customer Care Manager
Doświadczenie Trustpilot
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