I am a returning customer to Wholesale LED Lights, and the service is always outstanding. The LED strips and all the other associated products are a great quality, and I am absolutely happy with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As someone who did not have a clue what I needed or the best set up for our kitchen the whole process has been brilliant. I have had clear, informative advice and they even built my basket for me. I d... Zobacz więcej
Reakcja na opinię
Just ordered my LED lights for my kitchen. Spoke to Simon who was extremely knowledgeable and new exactly what was required. Order placed and being despatched super quick. Great Company. Thank you... Zobacz więcej
Reakcja na opinię
Been looking to install LED strip lights in our shower/bath niches for some time. Spoke to Simon and he’s advice and service was First class. He talked me through exactly what I would need, gave me... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Wholesale LED Lights are an award-winning retailer of LED lighting, specialising in Strip Lights, Panel Lights, Light Bulbs, Spotlights, Downlights, Floodlights, High Bay Lights, Indoor & Outdoor Fittings and more, with over a decade in the industry. Our product catalog spans over 3000 products, with both domestic users and trade clients enjoying our services.
Dane kontaktowe
86, Scudamore Road, LE3 1UQ, Leicester, Zjednoczone Królestwo
- 0116 321 4120
- cs@wled.co.uk
- www.wholesaleledlights.co.uk
4,7
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bathroom feature LED lighting
I wanted some led feature lights for our new bathroom but needed help with specifications, IP ratings and basically everything. Simon from WLED couldn't have been more helpful, taking the time to understand our exact requirements and then putting together a pack with everything I needed, already cut to the correct sizes.
My electrician found the kits very easy to install, and the finished result is exactly what I wanted.
I would highly recommend this company and will be using them again.
6 marca 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi David! Thank you so much for your great review! Custom fitted LED Strip Lights are our specialism, and we take great pride in making the whole process as easy as possible for you and your electrician. If you need any more Tape kits put together for you, please feel free to reach out to us and Simon again on 0116 321 4120. The WLED Team.
Excellent sales Team
Simon was excellent in dealing with my replacement Led tape ensuring I had all the information to make a decision. Very prompt with email confirmation and polite Would highly recommend using this company
5 marca 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Mark! Thank you so much for your great review! We're glad to hear that Simon was such a help with your LED Tape enquiry. If you ever need anything from us in the future, we're always happy to take your call on 0116 321 4120. The WLED Team.
Odpowiedź od Wholesale LED Lights
Hi Ian! Thank you so much for your review! We're glad that we were able to deliver to your expectations. Please feel free to get in touch with us if you need anything else in the future on 0116 321 4120. The WLED Team.
Lighting Advice
I came to this website with a question about how best to improve an unsatisfactory lighting set-up. I came through to Dan, who proved to be helpful, knowledgeable and patient. Working with him I came to a much better understanding of my options and am now much clearer as to the best way forward. I'm profoundly grateful.
4 marca 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Tony! Thank you so much for your amazing review! We're glad that Dan was able to give you such great advice for your lighting. If you need anything else from us, please feel free to give us a call on 0116 321 4120. The WLED Team.
Odpowiedź od Wholesale LED Lights
Hi Bob! Thank you so much for your great review! If you need anything else from us, please call us on 0116 321 4120. The WLED Team.
Odpowiedź od Wholesale LED Lights
Hi Roberto! Thank you so much for your awesome review! We appreciate your business! Please do let us know on 0116 321 4120 if you need anything else from us. The WLED Team.
Package arrived tampered with and…
Package arrived tampered with and clearly was a return from another customer.
It had a handwritten note from that
Customer inside reporting the problem.
I await a replacement/refund.
The product description on your website at no point refers to the product being damaged/faulty/not fit for purpose - it being listed as clearance gives no indication that it’s worthless and does not give you the right to sell a defective product to a consumer.
27 lutego 2024
Odpowiedź od Wholesale LED Lights
Hi Janet, firstly our apologies for the level of service you have received. Having taken a look at your order, the reason for the condition of the product was because it is in fact a clearance product - these are all products that we cannot sell as brand new, so we offer them at discounted rates. Either way, the customer services team will be in touch with you about this issue. The WLED Team.
Odpowiedź od Wholesale LED Lights
Hi Paul! Thank you so much for your great review! We're glad you were happy with our service and pricing :) Please let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Awesome service
Awesome service, all of my daft questions were answered fully and confidently by Dee. I recommend the company, the approach and the parts supplied.
1 lutego 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Ben! Thank you so much for your great review! For us, there's no such thing as a daft question, we're happy to help all our customers the same! Please let us know if you need anything else from us on 0116 321 4120.
items taken weeks of me chasing asking…
items taken weeks of me chasing asking where items are and now arrived they are not fit for purpose or do what they advertise.
#Close down and go home...
26 lutego 2024
Odpowiedź od Wholesale LED Lights
Hi David, firstly our apologies for the level of service you have received. This issue stems from supply chain issues we are currently having with our supplier. A member of our Customer Services team will be in touch with you shortly to rectify this for you. Our apologies once more.
Always helpful no matter how big or…
Always helpful no matter how big or small the order is.
1 marca 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Lee! Thank you so much for your great review! We're always happy to help all our customers, both big and small orders. Please do let us know if you need anything else from us on 0116 321 4120. The WLED Team.
Custom waterproof LED striplights with…
Custom waterproof LED striplights with soldered tails for a custom robotics project at scale (20 machines used on a farm). Did the job well and to time. Happy with the results
1 lutego 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Frank! Thank you for your great review! We're always happy to listen to, and fulfil custom projects like yours, they really do make our day that bit more fun :) If you need anything else in the future, please feel free to give us a call on 0116 321 4120. The WLED Team.
Thanks Simon but……
Unfortunately, my experience, wasn’t too good, as I twice told, that my light, had been ordered.It hadn’t, until I spoke to Simon, who saved the day.Hopefully, it will arrive tomorrow.Thanks Simon.
29 lutego 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Alan! Thank you for your review! I believe this happened as the product you ordered was out of stock with our supplier, and unfortunately we were not made aware of this. Our apologies for this mix up, it's good to hear that Simon was able to rectify this swiftly for you though. If there is anything else you need, please feel free to give us a call on 0116 321 4120. The WLED Team.
Used this company twice for LED lamps…
Used this company twice for LED lamps that I couldn’t get from my local electrical trade branch that I have accounts with, customer service was first class, and they still had on their system my orders from 15 months ago which helped me get the correct lamps for my customer, saving me a visit to the customer to check what type of lamps I needed.
28 lutego 2024
Opinia niezależna
Odpowiedź od Wholesale LED Lights
Hi Derek! Thank you so much for your amazing review! We're more than happy to serve long term customers as well as new customers, and are happy that we made the order process as simple as possible for you. Please feel free to reach out to us on 0116 321 4120 if you need anything else in the future. The WLED Team.
Quick response to my request
Quick response to my request. However, disappointed that the last LED tube did not last long.
31 stycznia 2024
Odpowiedź od Wholesale LED Lights
Hi Andrew! Thank you for your review. We're sorry to hear that you had trouble with one of your lights, if you are within the warranty period we can replace this for you if you speak to one of our Customer Services agents. Please feel free to give us a call on 0116 321 4120. The WLED Team.
After waiting 2 weeks for delivery I…
After waiting 2 weeks for delivery I rang up to find you could not get the item how long before you would tell me which was disappointing.The person I then spoke to helped to get another item which arrived after a couple of days
31 stycznia 2024
Odpowiedź od Wholesale LED Lights
Hi John! Thank you for your review - and our apologies for failing to notify you that the product you ordered was unavailable. We're happy to hear that we were able to rectify this issue for you though. Please do let us know if you need anything else from us on 0116 321 4120. The WLED Team.
LED Controller and Drivers
Great service and advice, pointed me in the right direction to achieve the desired outcome. The pricing and delivery was spot on.
30 stycznia 2024
Odpowiedź od Wholesale LED Lights
Hi Ash! Thank you so much for your amazing review! We're glad to hear that our team were able to provide you with the service you were looking for. Please feel free to reach out to us on 0116 321 4120 if you need anything else in the future. The WLED Team.
I made a mistake on the original order.
I made a mistake on the original order & wholesale LEDS put it right at no cost to me - even though it involved a return & a more expensive replacement.
29 stycznia 2024
Odpowiedź od Wholesale LED Lights
Hi John! Thank you so much for your great review! We're happy that we were able to rectify your order and put this right for you. Please do let us know if you need anything else from us on 0116 321 4120. The WLED Team.
Odpowiedź od Wholesale LED Lights
Hi Stephen! Thank you so much for your great review! We're glad that we were able to provide you with an alternative to what you were looking for. Please feel free to get in touch with us on 0116 321 4120 if you need anything else in the future. The WLED Team.
order take to long has to chase up the…
order take to long has to chase up the order and no update of delay
31 stycznia 2024
Odpowiedź od Wholesale LED Lights
Hi Vanhung, firstly I'd like to apologise for the level of service you have received. I've taken a look at your order and it looks like the final set of products you ordered were delivered on Jan 31st, so you should have everything you ordered now. If not, then please get in touch on 0116 321 4120 and we'll be happy to get this all sorted for you. The WLED Team.
Doświadczenie Trustpilot
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