I think Davie from Hillington Depot is an asset to the company, He helped me get my query sorted out, I can't thank him enough. Service was excellent and I would certainly recommend to family & frien... Zobacz więcej
Reakcja na opinię
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Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... Zobacz więcej
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We ordered some Shetland Black Slate 31cm x 61cm Vinyl Click Tiles and collected them from Wet Walls and Ceilings in Reading. The Reading staff were very helpful. Our builder has just laid the tiles i... Zobacz więcej
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Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited... Zobacz więcej
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Informacje dotyczące firmy
O Wet Walls & Ceilings
Napisane przez firmę
Dane kontaktowe
20 Barrie Road, G52 4PX, Glasgow, Zjednoczone Królestwo
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4,2
Dobra
326 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No delivery available
Tried to order but there is no delivery to Lincolnshire. Weird...
22 czerwca 2025
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi Bea, please accept our apologies that we couldn't deliver to your local area. Due to the large size of our wall panels, we can't send them by courier. We only use our own dedicated vans for home delivery. At this point, we offer home delivery to areas where our stores are located which is Scotland and southeast England. Hopefully at some point in the future we will open a new store near to Lincolnshire and we would love to see you then. Many thanks, Paul
Great company
Easy. To order ceiling panels online delivery good no problems and rebate processed no problems , I would use them again .
30 maja 2025
Odpowiedź od Wet Walls & Ceilings
Hi Derek, many thanks for your enquiry and glad to hear the ceiling panels order and delivery was good. Look forward to seeing you again.
Won’t give me a refund after panels have been returned
Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited for a refund then was told it has been processed after I emailed. I am still waiting for said refund over a month later. They have now stopped reply to emails and won’t give me an answer to when I will get my refund. Absolute crooks, do not bother
9 maja 2025
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi Gavin, please accept my apologies regarding your order. Hopefully we have resolved your refund and sorry it took longer than expected. If there is anything else you need help with then please reach out to me. Many thanks, Paul
I cannot recommend this company enough
I cannot recommend this company enough.
I purchased some really nice hard core panelling for my bathroom which looks even more fabulous installed!
From seeking advice prior to purchase, to the purchase and delivery was seamless and pain-free.
Reasonably priced as well.
Thank you wet walls and ceilings x
4 czerwca 2025
Odpowiedź od Wet Walls & Ceilings
Hi Hazel, many thanks for your review, it's great to hear and very much appreciated. The new hard core range is lovely, hope you are enjoying your new bathroom!
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review. It's great to hear and very much appreciated. We hope to see you again soon.
Excellent Service
Had the pleasure of dealing with Blair today, his customer service is excellent and explained things so well. Thank we are returning customers and will come again.
17 maja 2025
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Thank you for the review John, we really appreciate your feedback. Glad the products and customer service from Blair was great. We look forward to seeing you in store again soon.
Professionals
Very good communication, the panels been well packed, very good quality of the product... I'm happy!!
8 maja 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review. It's great to hear and very much appreciated.
Product looks great and they were…
Product looks great and they were delivered on the date scheduled we were kept informed throughout and they even called to ask if they could deliver early. Thank you great product, great customer service
18 kwietnia 2025
Odpowiedź od Wet Walls & Ceilings
Thank you for the review Vikki, we really appreciate your feedback. Glad the products, delivery and customer service were great.
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Stephen. We would be delighted to see you pop in store some time soon to view our full range of panels.
good web site easy to see products…
good web site easy to see products available. Ability to order samples of tiles, see colours and quality.
24 lutego 2025
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Patricia. It's great to hear and glad you were able to order the samples. We would be delighted to see you again.
Excellent service
Ordered a sample, arrived promptly. Asked a question, answered promptly. Ordered some floor tiles for shower room. Called a couple of days later with a time for delivery. Arrived exactly as arranged. Tiles in good order.
19 lutego 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Sally. It's great to hear and very much appreciated.
Actioned query
I have not received my order it was placed on the 20th it is now 26th and still have not received my order.
After emailing the company they responded promptly apologising and have actioned my concern
26 lutego 2025
Odpowiedź od Wet Walls & Ceilings
Hello and apologies for the sample order not arriving. We despatch our samples via Royal Mail and sometimes they take a little longer than expected. If your sample has still not arrived, please contact us at web@wetwallsandceilings.co.uk and we will arrange a refund or replacement. Thank you.
Great company to deal with
Great company to deal with and really pleasant driver who arrived when they said he would. Quality products
4 lutego 2025
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Graham, it's great to hear. We would be delighted to see you again.
Wet wall was damaged on corners didn’t…
Wet wall was damaged on corners didn’t really affect the work I was doing as they were getting cut but could have been a problem to someone else. The delivery driver was really helpful and can’t really fault anything else’s for the price
17 stycznia 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Nathan. Really sorry to hear about the damaged corners on your wet wall panel. Please note, we would replace any damaged panels quickly on request. Thanks again.
Fast dispatch
Dispatch time for our samples was very good. Can I suggest offering a refund of the samples should a customer go on and make an order.
22 stycznia 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Tom. Glad to hear you received the samples in good time. I will pass on your suggestion regarding the samples refund on order. Thanks again.
Simple to use website and helpful…
Simple to use website and helpful attendance when pickup made from store.
17 stycznia 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Craig. It's great to hear the website and in store pickup at Glasgow was good.
What i had ordered would not fit in my…
What i had ordered would not fit in my car, mr alan bone kindly delivered them to my home ... thanks again
8 stycznia 2025
Odpowiedź od Wet Walls & Ceilings
Hi Stuart, thank you for your review. It's great to hear we managed to deliver to your home address. Thank you.
What a lovely, helpful Company!
What a lovely, helpful company to deal with. The panels were very nice and the bundle deal great value. The communication was splendid. Nothing to complain about at all!
29 listopada 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your lovely review Sara. It's great to hear you purchased our bundle deal.
Great samples
It was easy to order the samples but unfortunately did not arrive in time to order.
21 listopada 2024
Odpowiedź od Wet Walls & Ceilings
Hi Xanda, apologies for the delay on your samples. If there is anything we can help with then please contact us.
Odpowiedź od Wet Walls & Ceilings
Thank you for the lovely review. It's great to hear and glad you are pleased with the order and delivery service.
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