I think Davie from Hillington Depot is an asset to the company, He helped me get my query sorted out, I can't thank him enough. Service was excellent and I would certainly recommend to family & frien... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... Zobacz więcej
Reakcja na opinię
We ordered some Shetland Black Slate 31cm x 61cm Vinyl Click Tiles and collected them from Wet Walls and Ceilings in Reading. The Reading staff were very helpful. Our builder has just laid the tiles i... Zobacz więcej
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Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited... Zobacz więcej
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Informacje dotyczące firmy
O Wet Walls & Ceilings
Napisane przez firmę
Dane kontaktowe
20 Barrie Road, G52 4PX, Glasgow, Zjednoczone Królestwo
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4,2
Dobra
326 recenzji
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Our samples arrived but nothing was…
Our samples arrived but nothing was inside! No samples to look at. Really disappointed
21 listopada 2025
Odpowiedź od Wet Walls & Ceilings
Dear Amanda, please accept my apologies regarding the error with your samples order. I have refunded your order in full and we will post out a new package with the samples you ordered. Many thanks, Paul
Ordered a sample (paid £1.99) on the…
Ordered a sample (paid £1.99) on the 2nd of November, emailed them to ask where it was on the 13th, leaving this review on the 17th due to the sample still not arriving and no response to my email either. Terrible company for buying a sample so definitely won’t be buying my full bathroom sheets. You’re due me £2!!
4 listopada 2025
Odpowiedź od Wet Walls & Ceilings
Dear Chloe, please accept my apologies regarding the error with your order. Our samples are sent via Royal Mail post and 99 / 100 arrive safely, however, we get the odd one that goes missing unfortunately. When it comes to ordering the bathroom panels, these are delivered by our own vans and staff at a time that suits you. I have refunded your order, again please accept my apologies and just let me know if I can help you with anything else. Many thanks, Paul
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Hazel. Great to hear our staff were very helpful. Look forward to seeing you again soon. Many thanks, Paul
Excellent service from WW&C
Excellent service from WW&C. Delivered on time. The helpful driver put the wallboards where asked and took back a bit of unwanted trim. Refund appeared next day. What's not to like!
24 października 2025
Odpowiedź od Wet Walls & Ceilings
Hi Peter, many thanks for your great review, we really appreciate your comments. Hope to see you again soon. Many thanks, Paul
Excellent service
Excellent choice of panels.
Very helpful in the showroom and in getting, out of stock panels to me quickly.
Kept me informed on delivery dates and times
30 października 2025
Odpowiedź od Wet Walls & Ceilings
Hi Joy, many thanks for your great review. Glad to hear you had a great experience in the showroom and received delivery of your new panels. Look forward to seeing you again soon. Many thanks, Paul
Wow amazing service
What can I say … I don’t leave reviews often but I felt compelled in this instance .
I run a very small and humble building company , we occasionally need panels and usually because I’m not ordering large amounts or regularly I get shall we say less than ideal service .
I had the reading store recommend by a colleague and from point of contact to delivery they are just different , I can’t speak of the other stores but everyone is just so helpful and nothing is too much trouble and the quality and prices cannot be ignored let alone beaten .
Dave and Steve from the reading store sort any problems and suddenly three are no problems no stress no agro .
I wish other merchants were half as good as your reading store .
I live 45 minutes away but I’ll go to grab when one panel there that good .
Cannot recommend enough .
21 października 2025
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi Michael, many thanks for your great review. We are so glad you decided to leave feedback from your experience with Dave and Steve from our Reading branch. I have passed your review over to them personally and we will be delighted to see you back in store soon. Many thanks, Paul
Dissapointed.
I ordered some samples, 5 I think, one of which i really did like and thought I would be ordering. I received a phone call to say that I had ordered 2 of the same sample and I would be given a refund. I have been waiting for the delivery but looking on my bank account, I had received the full amount back. Really dissapointed that I did not receive the samples. Unfortunatley I have now ordered from a diffenrt company.
9 października 2025
Odpowiedź od Wet Walls & Ceilings
Hi Joy, first of all please accept our apologies for the error with your sample order. The error is totally on our part, we thought you ordered duplicate samples, however, I can see you ordered 5 different samples and we refunded your order by mistake. Please let me know if you would like us to post out the samples free of charge and I will get this organised quickly. Many thanks, Paul
Fantastic service
Fantastic service , used clock and collect staff excellent and helpful . Good prices
12 października 2025
Odpowiedź od Wet Walls & Ceilings
Hi Michael, many thanks for your great review. Glad to hear you had a great experience and used our click and collect service. Look forward to seeing you again soon. Many thanks, Paul
Odpowiedź od Wet Walls & Ceilings
Hi Tom, many thanks for your great review. Glad to hear you loved the samples and found it easy to order. Look forward to seeing you again soon. Many thanks, Paul
First class service and product
12 września 2025
Odpowiedź od Wet Walls & Ceilings
Hi John, thank you for your review and glad to hear the service and products were first class. Look forward to seeing you again. Many thanks, Paul
Great product and customer service
Easy to buy online.
Had no issues choosing the correct types of panels required, good detailed descriptions. Followed up by a great customer service experience.
One of the boards was damaged in transit, one phone call and they had arranged for the full pack to be replaced so the colour wouldnt be a mismatch.!
11 września 2025
Odpowiedź od Wet Walls & Ceilings
Hi Hari, many thanks for your review. Great to hear you found it easy to order online and had great customer service. Look forward to seeing you again soon. Many thanks, Paul
Good range of shower wall panels
Good range of shower wall panels. Good sized samples delivered quickly well packaged
19 sierpnia 2025
Odpowiedź od Wet Walls & Ceilings
Hi Geoff, many thanks for your review. Great to hear you liked our range of shower panels and the sample pack was delivered quickly. Look forward to seeing you again soon. Many thanks, Paul
Excellent service from the first time…
Excellent service from the first time we visited the shop until we purchased today. Liked the choice the price and the service therefore if your considering wet wall make this your first stop
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi Alan, many thanks for your review, we really appreciate your comments. Hope to see you in store again soon. Many thanks, Paul
No point asking me about the product
No point asking me about the product. I havnt recieved it yet ??
11 sierpnia 2025
Odpowiedź od Wet Walls & Ceilings
Hi Brian, please accept our apologies. We send out our samples via Royal Mail and on very rare occasions the samples get lost within the post system. I have organised a new sample to be posted out and refunded your original payment for the inconvenience. Many thanks, Paul
First time purchasers
Our first purchase to the store in Hillington..Stock great and the store was heaving(that TELLS something)..It's only letdown is the staff aren't very friendly..otherwise it would have been 5 stars..Saying that..we'll be back because we loved everything we saw and have loads still to do..GREAT store
28 lipca 2025
Odpowiedź od Wet Walls & Ceilings
Dear Mrs Rudge, we really appreciate your review. I will feedback to our team about your experience with our staff in store and hope to see you again soon. Many thanks, Paul
Delivery
My only reservation is that I heard nothing about delivery from the local branch tasked with delivery until I rang them up. I might have been a bit impatient.
22 czerwca 2025
Odpowiedź od Wet Walls & Ceilings
Dear Mr Hambleton, many thanks for your comments. We really appreciate your positive review. I will feedback to our team about the delivery communication and hope to see you again soon. Many thanks, Paul
Honest attentive retailer
Mistakenly double ordered a sample and retailer refunded one order without me even spotting it.
12 lipca 2025
Odpowiedź od Wet Walls & Ceilings
Hi Simon, many thanks for your review and we really appreciate your comments. Hope to see you in store soon. Many thanks, Paul
The gent on the phone was really…
The gent on the phone was really helpful and extremely knowledgable about the products
4 lipca 2025
Odpowiedź od Wet Walls & Ceilings
Dear Clive, many thanks for your enquiry and glad to hear you had a great experience with our team. Look forward to seeing you again.
On ordering discrepancy
On ordering, discovered there was a discrepancy between the shipping price quoted on my receipt and the shipping price as advertised on the website (£75!). Phoned them up and they said that they would investigate. Was called back a wee while later and they said they would honour the advertised, website shipping cost. I was expecting much more of a battle over this! However the measure of a good Company is in how they rectify their mistakes and this company did so without hesitation. Would definitely buy from them again, but in future will hire a van and collect from Hillington, it's way cheaper!!! May increase to 5 stars when the goods arrive!
7 lipca 2025
Odpowiedź od Wet Walls & Ceilings
Hi Nicholas, thanks for your review, it's very much appreciated. Look forward to seeing you again soon in store.
Great range of panels
Great range of panels. Knowledgeable and helpful customer service
30 czerwca 2025
Odpowiedź od Wet Walls & Ceilings
Many thanks for your review Gareth. Great to hear you liked our range of panels and customer service. Look forward to seeing you again.
Doświadczenie Trustpilot
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