I think Davie from Hillington Depot is an asset to the company, He helped me get my query sorted out, I can't thank him enough. Service was excellent and I would certainly recommend to family & frien... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... Zobacz więcej
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We ordered some Shetland Black Slate 31cm x 61cm Vinyl Click Tiles and collected them from Wet Walls and Ceilings in Reading. The Reading staff were very helpful. Our builder has just laid the tiles i... Zobacz więcej
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Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited... Zobacz więcej
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Informacje dotyczące firmy
O Wet Walls & Ceilings
Napisane przez firmę
Dane kontaktowe
20 Barrie Road, G52 4PX, Glasgow, Zjednoczone Królestwo
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4,2
Dobra
326 recenzji
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The customer service was excellent.
The customer service was excellent. Went to another company first for my tiles but the way their sales guy spoke to me put me off. So i found Wet Walls and Ceilings and they couldn't be more different! Spoke to Alan who was courteous, professional and answered my questions patiently, as well as match the price of the tiles from other company! I will not only use this company in future but will highly recommend them to friends and family.
19 listopada 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Fran. It's great to hear and glad you are pleased with the quality of our service. We would be delighted to see you again.
Samples sent promptly good size unlike…
Samples sent promptly good size unlike some
29 października 2024
Odpowiedź od Wet Walls & Ceilings
Hi Mr & Mrs McNally, thank you for your review and glad the samples arrived promptly. If you need any more samples or product advice then please get in touch.
Had a great show room and the gentleman…
Had a great show room and the gentleman was so helpful it was a pleasure to visit my order arrived on time fantastic
18 października 2024
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi Christopher, thank you for your kind review. It was a pleasure to have you visit our showroom, please visit again soon.
Odpowiedź od Wet Walls & Ceilings
Hi Peter, thank you for your review. It's great to hear and glad you like our products.
Very good service
6 października 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Barry. It's great to hear and glad you are pleased with the quality of our service.
Hand delivered flooring - five stars
Ordered some flooring but when the handyman came we realised a box was missing so we didn’t have enough! I called customer service and the manager drove down and delivered the extra flooring so it could be fitted the same day. Couldn’t ask for better customer service and really grateful - it looks fab! Thank you so much
1 października 2024
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hi India, thank you for your review. It's great to hear and much appreciated.
Brilliant customer service from Jordan
Brilliant customer service from Jordan. The wet wall that we ordered was quite different to the sample we had and as it was not what we were looking for we decided to return it. Jordan arranged for the order to be picked up and it was refunded very quickly. There were no hassles whatsoever.
We have since purchased a few other things from them because of the great service that we received.
I tend to judge companies on how they deal with complaints/problems and they came out on top. I would not hesitate to buy from them again.
5 września 2024
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Susan. It's great to hear you experienced great customer service from Jordan and your returned order was dealt with quickly.
great service
They contacted me very quickly after I made the order online and arranged a delivery date to suit me. Very well organised and helpful.
5 września 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Anne. It's great to hear and much appreciated.
Ceiling panels
I ordered my ceiling panels and surrounds online then half an hour later I was picking them up.
8 września 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Peter. It's great to hear and glad you experienced a quick collection of your ceiling panels.
Great service very happy
Great service very happy with the Desert Stone wall panels supplied. Unfortunately they dont use couriers for delivery so we had to arrange our own to uplift the items we needed for north of Scotland so, one star deducted for that.
20 sierpnia 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Neil. It's great to hear and much appreciated. I will feedback your comments on the delivery.
Helpful and accommodating from first…
Helpful and accommodating from first enquiry to final collection. Highly recommend
6 sierpnia 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Ruairdh. It's great to hear and much appreciated. Thanks for recommending Wet Walls & Ceilings.
Super fast delivery and excellent panel quality.
The quality of the wall panels are superb. The delivery was also super fast. It was like next day delivery and just took less than 12 hrs from the order, to receiving the items in home. Perhaps the items in stock, but even then I have never experienced any delivery faster than this. Great job!!.
I have ordered more panels for second bathroom.
12 lipca 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review. It's great to hear and glad you are pleased with the quality of our wall panels.
Amazing service all round.
1 sierpnia 2024
Odpowiedź od Wet Walls & Ceilings
Thank you for your review Lucy. It's great to hear and much appreciated.
Disappointing!!
Hugely disappointed that my wet wall panels resemble absolutely nothing of the sample I received and what I had based my order on.
Unfortunately, my wet wall
was collected and fitted by my contractor and I did not see the bathroom until finished.
It's now nothing I expected or wanted - very disappointed!!
23 lipca 2024
Opinia niezależna
Odpowiedź od Wet Walls & Ceilings
Hello
Sorry about your sample not arriving
We send using Post Office Franking so we are not aware of parcels not arriving at destinations.
I will resend today and also refund you for the inconvenience
Gary
Friendly service
Friendly service. Company kept flooring until we were ready to collect.
10 lipca 2024
Great service
Great service, advised on what type of panel to go for and delighted with the matt white panelling for kitchen ceiling. Also had to rearrange collection pick up a few times and guys were great about it. Thank you.
3 lipca 2024
Paid for samples and never turned up
Paid for samples and never turned up
Wouldn't use these again.
17 czerwca 2024
Odpowiedź od Wet Walls & Ceilings
Hello .
Sorry your samples did not arrive . We send them via Post Office Franking machine so we have no way of tracking or knowing which have arrived . It does happen that some go missing however if you had let us know after a couple of days we would have resent them . I will arrange your samples to be resent and your cost refunded today . Sorry for the inconvenience .
Gary
Doświadczenie Trustpilot
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