Weston Homes Plc Recenzje 

998
•
Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 3 z 5

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Judy and Valerie were superb throughout the process of me buying my home. They were honest and reliable at all times. They made the whole experience feel relaxed and stress free. Thank you.

Reakcja na opinię

Oceniono na 5 z 5

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Zobacz więcej

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Oceniono na 5 z 5

Liliana and Harriet were both amazing and made the whole process feel so smooth and easy. They went the extra mile to answer all our questions and also recommend different solutions to our... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Deweloper

O Weston Homes Plc

Napisane przez firmę

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

998 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(998)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 161

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Oceniono na 5 z 5

Both our shower panels stopped working

Both our shower panels stopped working, spoke to the team on Monday, on Tuesday morning both showers had been repaired, I am so grateful to team to get this sorted for us as my husband has MND. Thanks to all.

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our Customer Service team. We will share your comments with them.

Oceniono na 1 z 5

Unfortunately I bought a two bed luxury…

Unfortunately I bought a two bed luxury living apartment from Weston homes in abbey quay barking, I was expecting a peaceful living environment to live out my restful days for retirement.
but the apartments seem ok in general not any snagging really, and the site manager was good in helping.
the problem is the soundproofing is minimal industry standard and so you can hear your neighbours speaking loudly, music with base and the banging of the walls seems to transfer across apartments up, down and sideways.
the closing of patio and front apartment doors when left to close on there own accord, creates loud noise plus deep vibrations to adjacent apartments.
the other issues is apartments to the side and above when you have large children and even adults jumping around creates very loud noise and vibrations through out the apartment. the ceilings are suspended about two and half foot from the concrete ceiling which may transfer sound across the apartment more than usual .

the apartment block I purchased the apartment in was meant to be an all private affair as in buyers and the council and social have their own blocks, but what has happened is a management company has bought many apartments in my block and the adjacent block, and six months later leased them to the council.
whilst same tenants are respectful of there neighbours and surrounding environment others are not and cause a lot of trouble noise and disruption to the residents of the apartments .
so I just received an email from encore who are the managing agents stating they are not responsible for disruptive tenets creating certain no go zones in areas where these council and social tenets are aggressive to existing residents and encore staff.
encore will not allow direct contact with the managing agents so it difficult or near impossible to deal with. my problem is on going for 15 months with people above, jumping all hours of the day and night.
some of Weston sales staff tried to help but really its not there job, or not interested in solving my problem and others who have similar problems in the block.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We're sorry to read your comments. We have checked our records, and we have no evidence of these issues being reported to our Customer Services team. Please contact our Customer Services team, who will be able to assist you. They can be reached by calling 01279 873200 or emailing customer.info@weston-homes.com.

Oceniono na 4 z 5

During the purchase by my in-laws

During the purchase by my in-laws, we experienced professionalism, consideration and accuracy. Aspects were managed in a timely and efficient manner, which helped a difficult process, become less fraught.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us.

Oceniono na 4 z 5

Shower tray

My shower broke early 2025. After much back and forth it was agreed it was incorrectly fitted and should be replaced. Even though it took a long time the team were always approachable, patient and polite. The team they sent out to undertake the replacement were absolutely fantastic. They did a great job and could not be faulted. They turned around the whole experience!

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are pleased you had a positive experience with our Customer Services team. We regret that there was a delay in replacing the shower tray. As your warranty expired in 2024, regrettably, this had an impact resolving the matter while we were having extensive discussions with the original installers. Please contact our Customer Services team on 01279 873200 or customer.info@weston-homes.com if you have any further concerns, and we wish you every happiness in your new home.

Oceniono na 4 z 5

Judy and Valerie at Tayfen Court are…

Judy and Valerie at Tayfen Court are excellent and can be relied upon.

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy and Valerie.

Oceniono na 5 z 5

Tayfen Court

Judy, Valerie and the team at Weston Homes were amazing through the whole process, from start to finish.
Their advise and understanding of our situation made the journey as pain free as possible.
The flat is perfect and the build quality is amazing.
Recommended. Five stars 😊

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Tayfen Court and will share your comments with Judy and Valerie. We wish you every happiness in your new home.

Oceniono na 3 z 5

I do not recommend buying a Weston…

I do not recommend buying a Weston homes apartment in anything higher than 2 floors. I live in a 10 floor block in Edinburgh way development which has 98 flats and 1, a single lift which now breaks down weekly. The building is only a little over 2 years old. Now us owners are stuck with trying to figure out a permanent solution.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for taking the time to leave a review. We sincerely regret the inconvenience you and other residents have experienced at Edinburgh Way. We have spoken with the Managing Agents for the development, RoseTree Estates, and can confirm the necessary replacement part was installed, resolving the issue. Please be assured that the lifts were in full working order upon the building’s handover to RoseTree Estates, and any problems that arose within the two year warranty period were fully addressed by us. Our Customer Services team is available to assist you with any further concerns. They can be reached by calling 01279 873200 or emailing customer.info@weston-homes.com.

Oceniono na 5 z 5

Judy and Valerie were great in their…

Judy and Valerie were great in their approach throughout the purchase.

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy and Valerie.

Oceniono na 5 z 5

I have to say, from start to finish purchasing this flat has been easy and everything made clear at each stage of the process. Thank you, Weston Homes!

I have to say, buying this home through Weston Homes has been absolutely brilliant! We have recently purchased three new homes in the past year or so and this experience has been, without doubt the best. All staff, especially Judy, with whom I had the most contact, have been completely professional and very friendly at all times - both in person and over the phone.

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court. We will share your comments with Judy.

Oceniono na 5 z 5

Judy and Valerie were fantastic all the…

Judy and Valerie were fantastic all the way through the process of me purchasing my first home. They guided me through and chased timelines when needed to ensure the process was completed in a fast and timely manner.

They held a lovely get together to meet the neighbours and where so lovely and welcoming to me attending on my own.

I can’t thank them enough for their support. It made buying with Weston Homes a seamless and wonderful experience.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Judy and Valerie.

Oceniono na 5 z 5

The guy who called (Mick Carter) was…

The guy who called (Mick Carter) was professional, courteous and left my house spotless after completing snags. Generally really lovely to deal with.

25 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with our Customer Service team and will share your comments with Mick.

Oceniono na 5 z 5

Spendid Apartment

As a first time buyers, Western Homes was our realtor. We were addressed by Liliana, she truly went above and beyond to help us find our dream home. She kept us extremely well informed about the process, she always advocated for us and truly understood our needs.

Thank you for giving us a wonderful experience.

21 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana.

Oceniono na 5 z 5

Lilianan is very friendly and…

Lilianan is very friendly and professional personable who helps us to visit the two bedrooms apartment and give us valuable information about shared ownership and the Salary cap for the mortgage. Moreover, she helped us to find the flat which is facing to the river. Recommended who is interested to buy the property.

22 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our team at Abbey Quay. We will share your comments with Liliana.

Oceniono na 5 z 5

Harriet was absolutely amazing and very…

Harriet was absolutely amazing and very informative. I absolutely loved the apartment .. very modern and attractive.

16 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Harriet.

Oceniono na 5 z 5

Great service

Great service, really friendly and helpful.

31 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Abbey Quay. We will share your comments with the team.

Oceniono na 5 z 5

Thank you so much to Lisa and Harriet…

Thank you so much to Lisa and Harriet today, we made us feel so special and important! Thank you very much for your patience, support and care.
Such a high level of profesionalism and service offered!
10 stars service!
With lots of gratitude and love!
Georgeta & Gabriel 🌹🪻🧚‍♂️💖❤️😇🤣🤗😄💝🧚‍♀️😘🎉💐✨️✨️✨️✨️✨️✨️✨️✨️✨️🤠🌻🌿

15 listopada 2025
Opinia niezależna
Logo Weston Homes Plc

Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Lisa and Harriet. We will share your comments with them and look forward to welcoming you back to Abbey Quay, Barking.

Oceniono na 5 z 5

Smooth process with Weston Homes Sales Team

I had a fantastic experience with the Abbey Quay Weston Homes sales team — Liliana, Lisa, Harriet, and Richard were all absolutely wonderful. The entire process, especially post-completion, was smooth, efficient, and stress-free. Everyone was professional, responsive, and genuinely helpful at every stage. I really appreciate the team’s attention to detail and friendly communication. Thank you all for making the journey so seamless and positive!

30 października 2025
Opinia niezależna
Logo Weston Homes Plc

Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana, Lisa, Harriet and Richard.

Oceniono na 5 z 5

Weston Homes are unbelievably.

Great experience buying a property with Westons Homes, I m very much happy buying a property with weston Homes, the Property I buyed with Weston Homes is unreal for me, everything is pin point perfect, anyone can't ask anymore then this, I believe I m very lucky to own a property in Westons Homes. I m greatful to the Weston Homes.

9 listopada 2025
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at The Venue. We will share your comments with them.

Oceniono na 5 z 5

Really great experience at Weston…

Really great experience at Weston Homes.
Lilian was brilliant.

8 listopada 2025
Opinia niezależna
Logo Weston Homes Plc

Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay and will share your comments with Liliana.

Oceniono na 5 z 5

Very helpful

Customer service and welcoming attichete and very helpful.

4 listopada 2025
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at The Venue and will share your comments with them. We wish you every happiness in your new home.

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