Weston Homes Plc Recenzje 

998
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Judy and Valerie were superb throughout the process of me buying my home. They were honest and reliable at all times. They made the whole experience feel relaxed and stress free. Thank you.

Reakcja na opinię

Oceniono na 5 z 5

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Liliana and Harriet were both amazing and made the whole process feel so smooth and easy. They went the extra mile to answer all our questions and also recommend different solutions to our... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Deweloper

O Weston Homes Plc

Napisane przez firmę

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

998 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(998)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 161

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Poppy was wonderful

Poppy was wonderful, always willing to help, so kind and thoughtful, so friendly made a stressful experience as straightforward and easy as possible.

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us purchasing your home at Dylon Riverside. We will share your comments with Poppy. We wish you every happiness in your new home.

Oceniono na 5 z 5

Great experience with Liliana showing…

Great experience with Liliana showing us the apartments, she is so nice and kind! Great development as well, very good quality, we are probably buying it! Thank you!!

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana. We look forward to welcoming you to Abbey Quay again.

Oceniono na 1 z 5

Beware

So I bought a leashod flat. The building was not finished properly. Leaking roof, unfinished gutters, poor pipework. Leaseholders left with a mounting 400k bill. Stress of it is terrible. The flats looked great inside but they have not properly finished the building and they sell the freeholds on to business’s like Adriatic.

28 marca 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are sorry to read your comments. At the time of construction, all properties underwent a comprehensive inspection to ensure they complied with all relevant building and safety regulations. All necessary certifications were successfully issued. On completion of the development in 2019, it was handed over to the Management Company to continue the maintenance of the development. Representatives from our Customer Services team have visited the development and have identified a scope of works to be undertaken. If you would like further information on this, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com.

Oceniono na 5 z 5

We’ve had a really positive experience…

We’ve had a really positive experience with customer service, especially Charlotte, throughout the process of selling our flat. Communication has been excellent—she consistently responded quickly to lots of questions or concerns, which has made the whole process feel much smoother and less stressful.

Overall, her professionalism, responsiveness, and willingness to help have made a big difference, and now we would definitely recommend Weston Homes based on our experience.

30 marca 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with our Customer Service Team. We will share your comments with Charlotte.

Oceniono na 5 z 5

Charlotte and Lyne have been…

Charlotte and Lyne have been responsive, supportive and helpful since we have moved in to our property.

28 marca 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with our Customer Service Team. We will share your comments with Charlotte and Lyn.

Oceniono na 1 z 5

Do not buy a Weston Home

Poor renovation and slow in correcting failings

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for taking the time to leave your review. We’re sorry to hear about your experience. Based on the details provided, we’ve been unable to identify the property. To allow us to look into this further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com.

Oceniono na 1 z 5

I am still waiting eight years later…

I am still waiting eight years later for Weston Homes to make good the property we have a leaking roof we have downpipes that we’re not done properly. They actually used soil pipes as down pipes which do not work properly causing problems all over the building. We have so many issues with this building from them not developing the property properly leaving us as tenants the problem with trying to get them to fix issues. Come on Weston Homes pull your finger out and deliver your promise. We are a stage now where we can all get mortgages and sell our properties because there is so much that needs to be done. The stress that this has caused.

19 marca 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We're sorry to read your comments. We reviewed your file, and the last notification we had of any concern was in June 2020. Please contact our Customer Service team by calling 01279 873200 or emailing customer.info@weston-homes.com, who will be able to assist you.

Oceniono na 5 z 5

Lee was great throughout the whole…

Lee was great throughout the whole exchange process, helping us through the move in stage and also fending off the awful lawyers we initially had trust in.

4 marca 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Caxton Square. We will share your comments with Lee. We wish you every happiness in your new home.

Oceniono na 1 z 5

Fire doors are non compliant

If you are considering buying from Weston Homes, be warned. Our block was completed in 2022, yet multiple fire doors have been found to be non-compliant, exceeding the legal limits for safety gaps.
Despite these being life-safety defects, Weston Homes is refusing to fix them, dismissively claiming it is 'general maintenance' rather than a fundamental failure to meet building regulations.

Even more alarming: when asked for the mandatory safety documentation ('Golden Thread'),
the documents provided lacked the specific measurements required by law. They are essentially hiding behind incomplete paperwork while families are left at risk.
We are in the UK in 2026 when it comes to pricing real state and taking money from us, but a third-world country when it comes to enforcing the law. A developer should not be allowed to build sub-standard housing and then ignore the Building Safety Regulations. Shocking is an understatement!!

2 lutego 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for sharing your feedback. While ongoing maintenance of the fire doors is the responsibility of the homeowner, we are happy to review any reports from qualified inspectors that identify manufacturing or installation defects. Please forward these to our Customer Service team so we can coordinate a follow up inspection with our contractors. We do not hold golden thread documents, as they were not a requirement at the time of construction. If you have any further concerns, our Customer Services team is available to assist you and can be reached by calling 01279 873200 or emailing customer.info@weston-homes.com.

Oceniono na 5 z 5

Weston homes is a serious agency and…

Weston homes is a serious agency and has the best agent in London, we are buying a flat brand new home , and is our first time buy , Weston homes give us 5 % of the deposit as gift followed by our 5% . ( very nice touch) , i’m very happy of how all the bureaucratic paper work as been handle and Simon was very helpful and incredible professional without forget that behind every sale there are humans , we worked soo hard for our dreams house for long time and having an agent with good attitude and like a dad behaviour is essential and crucial . Simon was punctual , helpful to any part , he put as in contact for every step with all the connected people(broker Vincent burch, top broker!!, solicitor , builders , and insurance home , bank and all the others) everything is incredible precise and fast that if you dreaming an house today , with all of them is gonna be real done tomorrow!!! We so many different flats in the same building and Simon was listening carefully all our needs until we found oyr flat, lightly , technology, spacious , cosy , convenient, stylish, with balcony and with garden that was my 1 first essential topping on my home list. Many flats available yet but not for long time… i believe with an agent so good as Simon , all will be sold fast!!! All in the staff of Weston home they are nice , I’m incredible surprise how best we choose and how best they are !!! Thank Simon , thank to all of weston home !!! I really recommend you and all your staff!!!
Isabella Cappiello

18 lutego 2026
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Caxton Square and will share your comments with Simon.

Oceniono na 5 z 5

Judy and Valerie at Tayfen Court were…

Judy and Valerie at Tayfen Court were extremely helpful and accommodating.

4 lutego 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy and Valerie.

Oceniono na 5 z 5

Buying great property made easy!

Very helpful staff, Judy and Valerie and team have made the process of purchasing my property as easy as possible. extremely happy with the appartment everything is made to a high standard and would highly recommend. Well done Weston Homes!

19 grudnia 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy and Valerie.

Oceniono na 5 z 5

Amazing customer service support from…

Amazing customer service support from Lyn and Charlotte. They responded quickly to an urgent issue, escalated the issue to ensure I would get support the same day and followed up to provide helpful status updates. Thank you!

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with our Customer Service team. We will share your comments with Lyn and Charlotte.

Oceniono na 5 z 5

Judy & Valerie are lovely and welcoming…

Judy & Valerie are lovely and welcoming and answered all my questions with speed and professionalism. Has been a pleasure working with the Bury St Edmunds team.

22 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with them.

Oceniono na 5 z 5

Judy and Val were great and made the…

Judy and Val were great and made the whole process absolutely seamless.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Judy and Valerie.

Oceniono na 5 z 5

Great experience

Buying my first property through Weston homes has been seamless. I was quite naive with the process of it all but the agents, specifically Judy & Valerie, have been amazing and so patient.

22 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court, Bury St Edmunds. We will share your comments with Judy and Valerie.

Oceniono na 5 z 5

Customer services

My flat unfortunately had a leak in toilet that led to flooding and damage occurred at in different areas, However this was devastating, but Weston homes effectively and efficiently managed very sensibly and correctly, though it indeed there were tough times but Rachel Hatton from customer services dealt very professionally and with excellent communication skills and was very helpful in sorting out ,
Thanks Rachel and Customer services Weston homes

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our Customer Service team. We will share your comments with Rachel.

Oceniono na 5 z 5

We had a smooth and stress-free…

We had a smooth and stress-free experience building our new home. Communication was clear, timelines were respected, and the quality of work exceeded our expectations. A reliable and trustworthy company.

15 stycznia 2026
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay and will share your comments with them. We wish you every happiness in your new home.

Oceniono na 5 z 5

The agents are really great

The agents are really great. They are very helpful and explained to us details of buying property very nicely. Also they have explained the potential next steps so that we have better understanding.

10 stycznia 2026
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us.

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