Weston Homes Plc Recenzje 

998
•
Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 3 z 5

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Judy and Valerie were superb throughout the process of me buying my home. They were honest and reliable at all times. They made the whole experience feel relaxed and stress free. Thank you.

Reakcja na opinię

Oceniono na 5 z 5

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Zobacz więcej

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Oceniono na 5 z 5

Liliana and Harriet were both amazing and made the whole process feel so smooth and easy. They went the extra mile to answer all our questions and also recommend different solutions to our... Zobacz więcej

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Informacje dotyczące firmy

  1. Deweloper

O Weston Homes Plc

Napisane przez firmę

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

998 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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4,5

Wszystkie recenzje

(998)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 161

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Oceniono na 5 z 5

Excellent sales office team and…

Excellent sales office team and customer service. We feel really supported throughout the whole process. Thank you to everyone involved.

4 listopada 2025
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us at Thornwood Park and our Customer Service team. We will share your comments with them.

Oceniono na 5 z 5

Excellent!

Excellent!

I'm very satisfied with my apartment and received all the assistance I needed when purchasing it. Lee, from the Weston Home sales office, was very kind and helpful, especially when I had to sell my apartment to buy this one on Caxton Road. The experience was overall positive, and all my questions were addressed with expertise and kindness.

Max :))

7 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Caxton Square and will share your comments with Lee. We wish you every happiness in your new home.

Oceniono na 5 z 5

Awesome

Liliana is a very kind person, knowledgeable and very patient.

6 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Abbey Quay. We will share your comments with Liliana.

Oceniono na 5 z 5

Amazing person

Lilliana is very knowledgeable, polite, entertaining and engaging. Really helping us through this process ensuring we make the right decision. She needs bonus.

6 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana.

Oceniono na 5 z 5

Couldn’t have had a better experience…

Couldn’t have had a better experience with Penny and Martina at Weston - we’ve just moved into our new property at Gun Hill and it’s amazing, both of them made the process straight forward and they’ve been patient and attentive through our issues.

20 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Gun Hill Park. We will share your comments with Penny and Martina.

Oceniono na 5 z 5

This is based on the support we…

This is based on the support we received from Elaine Macgowan, she was fantastic very supportive. She was in touch with us while we had a technical fault in one of the bathrooms and managed to send someone on Halloween Friday evening to stop the running water and by Tuesday had someone down to replace the faulty unit.

31 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our Customer Service team. We will share your comments with Elaine.

Oceniono na 5 z 5

Transparent and helpful

Lisa was particularly helpful, made us feel very welcome and was clear with all information.

1 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Lisa.

Oceniono na 5 z 5

Lisa was great

Lisa was great! She helped us with time, care and attention, answered all our questions and we are excited to buy with Weston Homes.

1 listopada 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay and will share your comments with Lisa.

Oceniono na 5 z 5

Highly Recommended

We recently completed on a flat at The Venue (Hayes) and the sales representative Simon was excellent. He was professional, knowledgable and quick to respond throughout the process. The same can be said for Phanta as well who provided exemplary service early in the process.

9 października 2025
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at The Venue and will share your comments with Simon and Phanta. We wish you every happiness in your new home.

Oceniono na 5 z 5

Flexibility and peace while buying a new home

There are couple of reasons I love the whole experience of buying a home with Weston homes - one, the house pretty much comes with everything and you need very little to plan for the extras and the second is the amazing sales folks like Charlie and Kaye - they are exceptional and more important - flexible like I made so many changes to the options and they always accomodate and help you plan it better!!

1 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Thornwood Park and will share your comments with them.

Oceniono na 5 z 5

Our experience with Western Homes has been nothing short of exceptional!

My husband and I were honestly pretty nervous. This was our very first property purchase and the whole process felt a bit overwhelming at times, But from the moment we connected with Judy & Valerie at Western Homes we knew we were in good hands.

Their team was so supportive, kind, and patient with all our questions and worries.

They guided us step-by-step with clear explanations and regular updates, which made everything feel manageable and far less stressful than we ever expected. It really felt like they cared about us and our journey and not just the sale.

After moving in their care didn’t stop. When we noticed a few minor issues they were right there, quick to respond and fix everything efficiently. We still have a couple of small things to finish up, but honestly, they’ve handled everything exactly the way we hoped - friendly, professional, and reliable.

If you’re thinking about buying a home, especially your first one, we can’t recommend Western Homes enough. They made what could have been a scary process feel exciting and joyful. Thanks to them we’re now settled into our New home and loving every moment.

A huge thank you to everyone at Western Homes and the Tayfen Court team for helping us start this incredible new chapter of our lives!

16 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with them. We wish you every happiness in your new home.

Oceniono na 5 z 5

Flooring

Sam and Bret installed my wooden flooring and provided an exceptional experience from start to finish. They were professional, friendly, and highly accommodating throughout the process. I’m extremely pleased with the result—thank you, Weston Homes!

9 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us. We will share your comments with them.

Oceniono na 5 z 5

Challenging Issue, Expertly Resolved

I recently purchased a flat at Dylon Riverside with Weston Homes and initially faced a challenge fitting my sofa in the living room due to limited space between a pillar and the horizontal radiator. I’m extremely grateful to Rachel, Claire, and the team for their professionalism and excellent support in resolving the issue by installing a vertical radiator. The work was carried out efficiently and to a very high standard, and my living room now looks fantastic.

14 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our Customer Service team. We will share your comments with Rachel, Claire and the team.

Oceniono na 1 z 5

Be extremely cautious before buying…

Be extremely cautious before buying from Weston Homes. They sold residents at The Old Vinyl Factory in Hayes the dream of a thriving, mixed community with shops, cafés, and shared spaces to bring the area to life. Once buyers moved in, they quietly tried to turn those promised retail spaces into yet more cramped flats.

Their proposal was rejected by both Hillingdon Council and a Government inspector, who ruled that the new flats would be substandard in daylight, sunlight and privacy. Local groups also condemned the move, warning that Weston Homes are eroding the social infrastructure they promised to build.

This shows exactly where their priorities lie: profit first, community last. Once they’ve sold you the vision, they’ll happily rewrite it to squeeze out a few more units.

If you want to live somewhere with a genuine sense of community and trust in the developer, look elsewhere. Weston Homes have shown they cannot be relied upon to deliver what they promise.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Judy!

From the very beginning, Judy was kind, personable, and genuinely interested in helping me.

What stood out most was her warmth and patience. Judy took the time to understand what I was looking for and explained all options available to me.
Judy went above and beyond and has made this experience so easy for me (and exciting)as a first time buyer with her knowledge and support.

5 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy.

Oceniono na 1 z 5

Shocking Aftercare

I can’t understand how they’ve won the award of “Private Developer of the year”.
Abysmal company. Sadly I have 2 Weston Homes properties. We have so many cracks and leaks in one block and the aftercare service is awful. One block is going through a claim at the moment and it’s been going on for almost 2 years. The overall structural quality is shocking and is having an overall effect on anyone trying to sell the properties. Please re-think if you are thinking about buying one of their homes.

1 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for taking the time to leave your review. We’re sorry to hear about your experience. Based on the details provided, we’ve been unable to identify the properties you mentioned. To allow us to look into this further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. The First Time Buyer Readers’ Awards, where we’ve proudly held the Private Developer of the Year title for four years running, are completely voted for by the public. Weston Homes does not have any influence over this.

Oceniono na 1 z 5

One of the worst-built developments…

One of the worst-built developments I’ve ever encountered. From day one, it’s been nothing but issues — leaks in multiple units, visible cracks forming in walls and ceilings, and an overall sense of cheap, rushed construction. The materials feel substandard, corners were clearly cut, and there’s zero attention to detail. It’s as if the place was designed to fall apart.

Honestly, I don’t know how this developer won “Private Developer of the Year.” It must have been a self-congratulatory award — probably funded, judged, and presented by their own PR team. Nothing about this build reflects quality or care.

Save yourself the headache. Look elsewhere

7 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We’re sorry to hear about your experience. Unfortunately, we’ve been unable to identify the property from the details provided. To assist further, please contact our Customer Services team on 01279 873200 or customer.info@weston-homes.com. For reference, Weston Homes has no influence over industry award results. The First Time Buyer Readers’ Awards, which have recognised us as Private Developer of the Year for the past four years, are entirely decided by public vote.

Oceniono na 1 z 5

The worst built I’ve ever seen ( and I…

The worst built I’ve ever seen ( and I grew up in Moldova). From leaks to cracks and just overall poor structural quality. I don’t know how this crocks won the private developer of the ear. Probably was funded and awarded by themselves.😂

7 lutego 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are sorry to read your comments. From the details you have provided, we have been unable to identify the property you have purchased. So that we can assist you further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. However, for reference, we do not have any control over the award allocation for any industry awards. The First Time Buyer Readers' Awards, which we have won Private Developer Of The Year for the last four consecutive years, is voted for by their readers, so it is controlled by the public. Weston Homes does not have any influence over this.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, felt very bespoke, nothing was too much trouble, the entire experience has been completely stress free.
The new build flat is incredibly high spec and beautifully finished.
I would rate them outstanding and highly recommend!

3 października 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with them.

Oceniono na 5 z 5

The perfect experience for a first time buyer

My experience with Weston Homes and Tayfen Court has been exceptionally good. Everyone was so helpful every step of the way. The sales team have been so lovely and friendly, they really helped me have a smooth experience. Valerie and Judy, in particular, deserve a special mention, and I'm very thankful to them for helping me every step of the way.

28 września 2025
Opinia niezależna
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Odpowiedź od Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court, Bury St Edmunds. We will share your comments with Valerie and Judy.

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