Waterways Holidays Recenzje 483

Easy to book and great information give when the booking was confirmed

I couldn't believe how easy you made booking our boat on the Norfolk broads.
Every stage of the process was handled clearly, politely and efficiently ....I couldn't fault it!😁

So easy to book.
The telephone call was very good, helpful, and made the holiday an exciting experience to look forward to.

The online catalogue was easy enough to navigate before choosing & booking our break.
The following day, I was called by a very pleasant girl, who confirmed my booking & took my payment effortlessly.

Super informative site, super easy to book, with quick, friendly response.

Very quick call back to go through everything and an obvious focus on our safety and comfort. Confirmation email received immediately payment was made. Friendly, efficient and professional - what more could you want?

Very simple to book - and when I called Tricia in the office, she was incredibly helpful.

Very straightforward. The website was easy to navigate and the company responded promptly to complete the booking.

Simple form to make the enquiry then the rest is followed up by telephone. Much easier than using a chatbot!

Very good service - first time using them and everyone was very helpful

First class web page which clearly describes both, boat options available with excellent photographs, options and price. Good a clear customer attention and communications.

Very easy! Great prices! Prompt call back!

So far so good, little disappointed, No brochure or any literature, okay yes one can read online but am old school I'd like something to read as and when I want not having to search on line all the time.

A professional service
Mark, the chap who rang us to confirm & take the deposit was very professional yet had a friendly & kind attitude. He gave us information & advice that was clear & easy to understand and did not use jargon. I felt very comfortable confirming the booking and giving him my credit card details.

Friendly, helpful staff. Answered questions and gave additional advice. Quick, easy booking experienced.

Even though we didn’t get the boat we originally booked- you managed to get us a newer boat for the same price

I booked on the Sunday but by the Monday I had changed my mind about which boat I wanted and the staff were very obliging and changed that for me ,no problem.
Thanks

It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site.
Very polite, and explained everything extremely well

First time to book a narrow boat. Heather at Waterways explained it all and made the experience both simple and enjoyable.