Watch Doctors Recenzje 

147
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company to deal with, they gave a quote for service and repair of my Rolex which was much lower than sending it to the manufacturer. Communication at every stage was excellent and the work was... Zobacz więcej

Oceniono na 5 z 5

My gold Sovereign watch hasn’t worked for years despite numerous ‘watch repairers’ trying. Just received my newly repaired watch and I am delighted that I can now wear it daily. They also cleaned bra... Zobacz więcej

Oceniono na 5 z 5

These guy were recommended by a freind who had a Rolex reconditioned by them. I wanted someone who could bring my old Omega back to life. New Bezel, Clasp, pins in bracelet, polish and recondition. Pr... Zobacz więcej

Oceniono na 5 z 5

Fantastic service, sent off two watches, arrived in good time, customer service was more than happy to deal with my further enquiry, my watches were repaired immediately, an invoice was emailed to me... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Watch Doctors are highly experienced, fully trained watch repairers, who provide a national watch repair postal service to repair all brands of watches including, Rolex, Tag Heuer, and Rotary watches. We are based in Tring, Hertfordshire.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Poor estimate.

Contacted watch doctors via email to get my seiko divers watch repaired as it had stopped working. They replied with an estimate of £105. I sent the watch off to them for repair. A week later I received a cost of £212 to repair the watch. I understand that parts are possibly needed but if I knew the costs were going to be over double the original estimate then I wouldn’t have sent the watch off in the first place. I’ve refused for the work to be carried out. It’s cost me £20 in delivery fees and I’m no better off.

18 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Came back like new

Came back like new

Just got my Rolex back after a full service and plexiglass replacement. It looks like new!!! Fantastic service as always with a quick turn around under 10 days. Thank you absolutely delighted. Martin

29 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, prompt inspection and estimate quickly provided. Turn round time for my Tag Heuer was 3 weeks. Half the price of a certain London based company. Returned in hard case with bubble wrap just as you might expect but not always the case with others.

4 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended, fantastic service, thanks.

Have just this moment received my watch after repair, just wanted to say thanks very much for a fantastic job and fast, efficient service. From initial quote to completion Watch Doctor service is exemplary, friendly and efficient. The glass has been replaced and now the watch looks like new, a quote from a High Street chain was over twice that of Watch Doctors. I was kept informed and updated throughout the repair. Very well packaged for the return, even snuggly enclosed in a soft pouch. I would use you again and thoroughly recommend your company, thank you so much.

25 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Just had my watch repaired

Just had my watch repaired, fantastic job, no problems,
kept me informed throughout, a truly perfect experience, highly recommend this company, wish there were more companies like this

9 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service from the Watchdoctor…

Excellent service from the Watchdoctor team. My Superocean Breitling had not been working very well plus the winder had become loose. The service to send the watch is very easy. I now have my watch back and once again in full working order. I would thoroughly recommend these guys. I have used Breitling authorised dealers but the service was not the same. Sticking with Watchdoctors for the future.

8 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Highly recommended. I took my vintage Rolex Explorer in as it had stopped working. Really friendly and helpful staff - repaired it with guarantee and refurbished it sensitively so as not to diminish it’s value. Work was done for less than I’d been quoted by others and I had it back a week later when the postal services were estimating months. They do the repair work on site- which really makes a difference.

7 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Prompt, courteous & good!

Very good comms, quick repair to my GMTII bracelet at a price MUCH less than all other accredited repairers I contacted.
Now sending my wife's watches for repair/servicing.
Very impressed.

1 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Not a happy experience

I have a watch with a broken winder, and contacted Watch Doctors. We had the following email conversation.

Them: "We have the pleasure in providing you with an estimate for a replacement plain button and stem at £42.00"

Me: "Are there any likely problems that would cause your price to increase?"

Them: "As long as there is no damage to the movement and a service isn’t required."

Once they'd received the watch, their estimate came back at £242, as "service and repairs necessary as movement is rusty"

I asked "Please provide an updated quote for just replacing the broken winder."

Updated quote came back at £77 for the repair they'd previously estimated at £42.

My conclusion - they're either dishonest or incompetent. In either case, I suggest you avoid.

17 listopada 2022
Opinia niezależna
Logo Watch Doctors

Odpowiedź od Watch Doctors

Good Morning Mr Aitken,Thank you for your comments. Unfortunately as you know once we recieved your watch we found that watch movement was rusty and a service was advised which you declined.You then asked for the plain button and stem only if possible as quoted. Due to the rust in the movement this was a more complicated repair, which was explained, than just the plain crown which was originally quoted via email before seeing the watch.I hope this clarifies the quotes you were given.
If you require any further information please do not hesitate to contact us.
Watch Doctors

Oceniono na 5 z 5

Superb service & outcome

The whole process was slick, the service and communication great and the cost affordable - at half what the watchmaker and other vendors were quoting. My watch looks like it is new - gleaming and now works as it should, with a 12 month guarantee. I will certainly use them in future and will be recommending them to my friends and family.

16 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant, pleasure to do business with. Not only will I use these lovely people for any future requirements I will happily recommend them to my family and friends

12 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Great Business Excellent Service …

Wonderful customer and highly skilled technical staff - took a Omega Speedmaster in for advice on general service and bezel refit - they refitted the bezel - cleaned, buffed the acrylic screen and advised no service was necessary - Then said it was free of charge - I drove thirty miles to this store - I now know why - not because I did not pay - I offered - but because they run an excellent honest service - I will be back for Rolex service .

28 października 2022
Opinia niezależna
Oceniono na 5 z 5

Great customer service, speedy repair, a top company

Great service and their customer interaction was second to none. So polite and helpful, nothing was to much trouble for them. They managed to replace my strap but keep the branded clasp after finding the manufacturer stopped producing that watch. Repairs done quickly and returned with a good price for the service. Excellent and would recommend to others, and will use again myself.

31 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

I am absolutely over the moon!

I am absolutely over the moon with my 18 year old Citizen ecodrive watch after Watch Doctors fitted a new crystal and ultrasonically cleaned the expanding mesh strap/bracelet. My watch looks like new again! Wonderful work!

17 sierpnia 2022
Opinia niezależna
Logo Watch Doctors

Odpowiedź od Watch Doctors

Thankyou , so glad we could help.

Oceniono na 5 z 5

Outstanding service from start to finish

Outstanding service from start to finish!
From initial contact, to having the watch inspected/repaired & then being returned has all been faultless.
Staff super friendly & pricing very fair.
Would recommend all day long.

25 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Fabulous service from this company

Fabulous service from this company, sent my 50 year old Rolex in for service and clean, was beginning to look a bit tatty, it now looks like new again.
I am absolutely delighted with the watch
regards
James

16 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service every 10 to 15 years

My wife's titanium 30 year old Seiko dress watch had stopped working. I sent it to Watch Doctors, got a quote on the day they received it and back within 2 weeks, in time for her birthday. It's the second time its been to them - every 10 to 15 years sounds fine to me!

22 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Clasp Replacement and Battery Change

After initial online enquiry i sent my watch for a battery change, reseal, clean and polish along with option to replace a faulty clasp.

Upon arrival i was quickly sent a repair estimate, works are only undertaken when you are happy and agree cost to authorise.

Great service all my questions were answered both quickly and accurately.

My watch arrived back to me with a new battery, genuine replacement clasp and fully polished and cleaned - it basically looked like a brand new watch.

Arrived less than 24hrs after dispatch very well packed and presented with certificate for seal.

Fantastic service at a reasonable cost will happily use again

18 listopada 2021
Opinia niezależna
Oceniono na 4 z 5

Almost a five star review - Quality check not performed

Almost a five start review. Tudor watch was polished well, link removed and a new glass put in and then presented back to me in a nice suede pouch, all good so far.

It nearly ended in tears though. the watch pin on one of the shoulders hadn’t been fixed properly and not picked up in quality checking before handing back to me. I only noticed it when I got to the car and had another look.

Had I have worn the watch straight away it would have flown off my wrist and caused serious damage!

Anyway apart from this a good experience

21 października 2021
Opinia niezależna

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